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Mta Info Jobs (NOW HIRING)

Website Content Strategist

New York, NY · On-site

$84K - $88K/yr

... MTA web pages, including OMNY.info. They work with stakeholders across the MTA's various operating agencies and departments to ensure that web content is accurate and customer-focused. The Website ...

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Construction Inspector

New York, NY · On-site

$83K - $114K/yr

About Us Since its foundation in 2007, Info Tran Engineers, P.C. (ITE) has delivered top-tier ... MTA Track Safety and PMG123 preferred. * 1-5 years of construction experience working with NYCT ...

$100 - $125/hr

INSP-701-2026 Section 1 -- Contact Info Email Address * Phone Number * LinkedIn Profile URL ... Other Have you worked on NYSDOT, NYCDOT, TBTA, MTA, or Port Authority projects? * Yes No Brief ...

Behavioral Health Therapist

Gratiot, OH · On-site

$27.25 - $37.53/hr

C.), Social Work (LSW, LISW) or music therapy (MTA). * Skills necessary to provide mental health ... Additional info: * Position will report to the Director and will work with a great team. * If you ...

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Mta Info information

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How much do mta info jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for mta info in the United States is $45.33, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $61.06 per hour, depending on experience, location, and employer.

What is an MTA Info?

An MTA Info job typically involves providing customer service, information, and assistance to passengers using public transit systems like subways and buses. Employees in this role answer questions about routes, schedules, fares, and service changes. They may work at information booths, over the phone, or online to help ensure a smooth travel experience for riders. Strong communication skills and knowledge of transit operations are essential for this position.

What are the key skills and qualifications needed to thrive in the MTA Info position, and why are they important?

To succeed as an MTA Information Agent (MTA Info), you need strong customer service abilities, knowledge of transit systems, and often a high school diploma or equivalent. Familiarity with transit information systems, public address equipment, and scheduling software is frequently required on the job. Excellent communication, patience, and problem-solving skills are essential for addressing diverse passenger inquiries and situations. These skills enable agents to provide accurate and timely information to commuters, ensuring a positive transit experience and smooth operations.

What are the most common challenges faced by MTA Information Agents, and how can they be managed?

MTA Information Agents often face the challenge of answering high volumes of passenger inquiries, especially during peak hours or service disruptions. Agents must be able to manage stress, stay patient, and maintain professionalism while providing accurate information in a fast-paced environment. Collaborating with transit operations staff and staying updated on real-time changes are essential for effective service. With experience, many agents can advance into supervisory or training roles within the MTA. Being adaptable and quick to learn new procedures helps agents excel despite the dynamic nature of public transit.

What jobs are in the MTA?

The MTA offers a variety of jobs including train operators, station agents, maintenance workers, engineers, and administrative staff. These roles often require relevant certifications, technical skills, and the ability to work in shifts or on a schedule that includes nights and weekends.

Which MTA info job pays the most?

Among MTA-related roles, senior positions such as Transit Operations Manager or Engineering Director tend to have the highest salaries, often exceeding $100,000 annually. These roles typically require extensive experience, specialized skills, and sometimes certifications in transportation or engineering fields.
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What cities are hiring for Mta Info jobs?

Cities with the most Mta Info job openings:

What states have the most Mta Info jobs?

States with the most job openings for Mta Info jobs include:

Infographic showing various Mta Info job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $94,281 per year, or $45.3 per hour.

Planner Climate Data Science (Capital Strategy)

New York, NY • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Support the development and implementation of climate resilience priorities and practices related to the MTA's capital assets.

  • Track internal progress on programs and initiatives that enhance climate resilience for the New York City region and the MTA.

  • Support senior staff in developing and planning climate resilience proposals, including reviewing scopes, budgets, and work plans.


Job description

JOB TITLE:

Planner, Climate & Data Science

AGENCY:

Construction & Development

DEPT/DIV:

Planning\Capital Strategy

REPORTS TO:

Manager, Climate Resilience Planning

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5 HR/ DAY)

JOB FAMILY: DAB

GRADE: 003

SALARY RANGE:

$77,059 to $96,324

DEADLINE:

Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

MTA Construction & Development reserves the right to remove this posting before the application deadline.

Agency Mission
 

MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight and management of the MTA’s $64 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region’s vast transportation network. As part of the Metropolitan Transportation Authority, the largest transportation network in North America, C&D plays a key role in modernizing and expanding services that support 15.3 million residents across New York City, Long Island, southeastern New York State, and Connecticut. C&D is committed to delivering safe, innovative, and cost-effective capital projects that enhance the customer experience and strengthen the reliability and resilience of the MTA system.

Telework

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary

The Planner, Climate & Data Science will support the implementation of priority climate resilience initiatives in the context of the MTA’s multi-billion-dollar 5-year Capital Plan and the development of future climate resilience initiatives for subsequent Capital programs. This Planner will support project management and analytical planning functions, including the development and evaluation of climate investment strategies, and work with MTA stakeholders to advance critical capital initiatives to further the climate resilience of the MTA’s assets and infrastructure. This position will focus on MTA’s regional railroad assets, including Metro North Railroad, Long Island Railroad, and Staten Island Railway. For more information on MTA’s climate programs, visit new.mta.info/climate.

Responsibilities

The Planner, Climate & Data Science will support the development and implementation of climate resilience priorities and practices as it relates the MTA’s capital assets.

The Planner will also track internal progress on programs and initiatives that make the New York City region and the MTA itself more resilient to climate change.

The Planner, Climate & Data Science will contribute substantially to all, or a subset therein, of the following core Planning activities:

Execution of the MTA’s Climate Resilience Roadmap and 2025-2029 5-year Capital Plan, and development of the upcoming Twenty-Year Needs Assessment and future 5-year Capital Program, particularly in relation to climate resilience.

Support senior staff in the development and planning of multiple climate resilience proposals and initiatives. This includes reviewing scopes, budgets, and work plans for various projects.

Review consultant deliverables and facilitate coordination of feedback amongst internal MTA stakeholders.

Facilitate the development and use of databases for tracking information, including climate risk and impact data, completed climate protections and investments, asset assessments, asset inventories, regional planning information, transit usage, and socio-economic and demographic information to inform prioritization with the MTA’s capital strategies.

Use data visualization tools, including GIS and dashboards, to analyze and visualize contexts and implications of transportation improvements and vulnerabilities to climate risk.

Perform quantitative and qualitative analyses.

Research and quantify the benefits of climate resilience investments, including models to estimate the magnitude of avoided losses through proactive planning and design requirements.

Development of clear reports, maps, charts, graphics, and presentations for both internal and external purposes.

Track and map impacts of severe weather events on MTA assets to inform senior staff and support development of mitigations recommendations.

Education and Experience

Bachelor's degree from an accredited college in Urban Planning, Engineering, Public Administration, Earth or Environmental Sciences, Geography, Public Policy, Transportation, or a related field.

Must have a minimum of three (3) years of satisfactory full-time professional experience.

Master's degree preferred.

Understanding of and fluency with climate modeling, resilience initiatives, and risk-based decision-making. 

Proficiency in climate policies, data analytics, visualization tools, and spatial analysis.

Experience with project planning and management.

Passion for improving New York’s public transit system.

Knowledge of the MTA regional network and operating context, as well as local, state, and federal transportation and policies.

Effective communication, written, verbal, and presentation skills.

Demonstrated ability to work with all internal levels within a given organization.
 

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost – Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.

Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.

Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

How to Apply

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”. Search for the desired position, click Apply, and follow the instructions.

Additional Information:

Final salary is determined by experience, skill set, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.