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Msp Program Manager Jobs in Troy, MI (NOW HIRING)

CBTS

Pre-Sales Solution Architect

Detroit, MI · On-site

$112 - $140/hr

Leverage promotional programs to maximize competitiveness and profitability. Collaborate with ... Experience in a services-led or MSP environment, with the ability to position ongoing managed ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Troy, MI

Msp Program Manager information

See Troy, MI salary details

$36.1K

$100.7K

$147.1K

How much do msp program manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for msp program manager in Troy, MI is $100,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $124,200.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What job categories do people searching Msp Program Manager jobs in Troy, MI look for?

The top searched job categories for Msp Program Manager jobs in Troy, MI are:

What cities near Troy, MI are hiring for Msp Program Manager jobs?

Cities near Troy, MI with the most Msp Program Manager job openings:

Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Troy, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $100,710 per year, or $48.4 per hour.

Interdisciplinary Project Manager

US Department of the Army

Detroit, MI • On-site

$89K/yr

Full-time

Posted 26 days ago

United States Army rating

6.3

Company rating: 6.3 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

44th of 49 rated military and defense

Job description

About the Position: This position is located within the US Army Corps of Engineers, Huntington District, Planning, Programs, and Project Management Division. This position may be filled at any of the duty locations listed on the announcement.Qualifications:Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
    • Current Civilian Employees of the Command
    • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
    • Interagency Career Transition Assistance Plan
    • Land Management Workforce Flexibility Act
    • Military Spouses, under Executive Order (E.O.) 13473
    • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
    • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
    • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
    • Priority Placement Program, DoD Retained Grade Preference Eligible
    • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
This position has Basic "Minimum Education" requirements for Interdisciplinary Series:
Basic Education Requirement for Architecture: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0800/architecture-series-0808/
Basic Education Requirement for Physical Science: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1300/general-physical-science-series-1301/
Basic Education Requirement for Chemist: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1300/chemistry-series-1320/
Basic Education Requirement for Geology: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1300/geology-series-1350/
Basic Education Requirements for Economist positions: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0100/economist-series-0110/
Basic Education Requirements for Engineer positions: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0800/civil-engineering-series-0810/
Basic Education Requirements for Community Planner positions: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0000/community-planning-series-0020/
Basic Education Requirements for Social Science positions: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0100/social-science-series-0101/
Basic Education Requirements for Biologist positions: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0400/general-natural-resources-management-and-biological-sciences-series-0401/
Basic Education Requirements for Operations Research Analyst: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1500/operations-research-series-1515/
Basic Education Requirement for Archeology: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0100/archeology-series-0193/
In addition to meeting the Basic Education requirement below, to qualify for this position you must also meet the specialized experience requirements listed below:
Specialized Experience GS-12: One year of specialized experience which includes: Serve as a technical lead or project manager for one or more civil works, interagency, intragovernmental, or military construction projects; Assist in the planning and oversight of cost and schedule execution of the planning, design, and/or construction of a project in coordination with other functional elements; AND Assist in the evaluation of the status of project against established milestones and objectives to assure the attainment of goals and objectives. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).
Specialized Experience GS-13: One year of specialized experience which includes: Serve as a technical lead or project manager for one or more civil works, interagency, intragovernmental, or military construction projects; Assist in the planning and oversight of cost and schedule execution of the planning, design, and/or construction of project in coordination with other functional elements; Monitor project performance and report on the status of project against established milestones and objectives to assure the attainment of goals and objectives; AND lead the development and implementation of Project Management Plans (PMP). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).
You will be evaluated on the basis of your level of competency in the following areas:
  • Leadership
  • Oral Communication
  • Problem Solving
  • Project Management

Time in Grade Requirement for GS-12: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
Time in Grade Requirement for GS-13: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).Education:FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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Industry

National security, health care and social assistance, national security and international affairs and public administration

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US

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