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Msp Program Manager Jobs in San Ramon, CA (NOW HIRING)

Milestone Technologies

Project Manager

Fremont, CA · On-site

$37 - $42/hr

Support the Programme Manager in executing and maintaining project governance * Ensure governance ... Integrated project plans , consolidating inputs from MSP, internal teams, and third parties * Track ...

crosscountry

Program Director- Oakland, CA

Oakland, CA · On-site

The Program Director oversees program operations, drives year-over-year improvements, manages ... Familiarity with MSP/VMS technology systems preferred. Education: High school diploma or equivalent ...

crosscountry

Program Director- Oakland, CA

Oakland, CA · On-site

The Program Director oversees program operations, drives year-over-year improvements, manages ... Familiarity with MSP/VMS technology systems preferred. Education: High school diploma or equivalent ...

ImageOne

Embedded Account Manager

Livermore, CA · On-site

Own the day-to-day oversight of the Managed Print Services program * Build and deepen trusted ... MSP, production print, or other * Progressive experience from sales, operations, or technician into ...

imageOne

Embedded Account Manager

Livermore, CA · On-site

$75K/hr

Own the day-to-day oversight of the Managed Print Services program * Build and deepen trusted ... MSP, production print, or other * Progressive experience from sales, operations, or technician into ...

Crowdstaffing

Business Analyst

San Bruno, CA

At that time, we started recruiting top talent for some of the largest Managed Service Provider (MSP) programs and Fortune 500 clients in the United States. Then the recession of 2008 hit hard.

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in San Ramon, CA

Msp Program Manager information

See San Ramon, CA salary details

$43K

$120.1K

$175.5K

How much do msp program manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for msp program manager in San Ramon, CA is $120,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,800.00 and $148,100.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What cities near San Ramon, CA are hiring for Msp Program Manager jobs? Cities near San Ramon, CA with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in San Ramon, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $120,089 per year, or $57.7 per hour.

Channels Operations Manager, Managed Services

Rubrik Job Board

Palo Alto, CA

Other

Posted 20 days ago

Job description

Job Summary

Rubrik's Global Partner Organization is seeking an experienced and strategic leader to serve as a trusted business partner to our managed services ecosystem. In this role, you will own the operational strategy, program design, and go-to-market execution for Rubrik's managed services business-driving alignment across managed service providers (MSPs), field sales, marketing, and product teams.

This is not a transactional operations role. You will act as a strategic advisor to MSP partners and internal stakeholders alike, shaping how Rubrik engages with and grows its MSP channel. You bring a proven track record of influencing without authority, building lasting partner relationships, and translating business strategy into executable programs. Your efforts will directly influence Rubrik's market positioning and revenue growth in managed services.

What You'll Do

  • Strategic Partnership: Build deep relationships with MSP leadership to drive mutual growth and platform commitment.
  • Business Planning: Create annual and semi-annual business plans with sales, setting shared goals and performance milestones
  • Performance Management: Lead Quarterly Business Reviews (QBRs) to assess progress, address risks, and align on future priorities.
  • Programs: Partner with the programs and incentives team to evolve the MSP program framework, including partner tiers, onboarding requirements, incentive structures, and growth criteria that reward and accelerate top performers.
  • GTM Strategy: Develop and evangelize a GTM Strategy and Plan for the managed services route to market, galvanizing cross-functional action and ensuring consistent execution across field, marketing, and partner teams.
  • Data & Metrics: Define and track metrics for individual MSP performance and program health, creating leading-indicator frameworks that enable proactive intervention and growth planning.
  • Pipeline and Forecast: Drive pipeline accountability and forecast accuracy across the MSP channel, partnering with sales leadership to ensure visibility and predictability in MSP-sourced revenue.
  • Process and tools: Lead highly cross-functional initiatives to identify and close gaps in managed services processes and systems, working across sales, product, finance, and partner success.
  • Internal Advocacy: Serve as the internal champion for MSP partner needs, translating partner feedback into actionable insights for product, marketing, and enablement teams.

Experience You'll Need

To be successful in this role, candidates should meet the following requirements:

  • Minimum of a Bachelor's degree from an accredited four-year university.
  • 5-7 years in a strategy and operations, channel operations, or partner success function within a technology or SaaS environment.
  • Track record of serving as a strategic advisor or business partner to external partners or customers, driving joint business planning and outcomes.
  • Proven ability to own and drive large cross-functional GTM initiatives in a fast-paced enterprise environment.
  • Robust analytical background with familiarity with Salesforce, Tableau, or equivalent tools for pipeline and performance reporting.

Preferred Skills

  • Ability to develop trust-based with cross-functional internal stakeholders, driving alignment and results without direct authority.
  • Experience managing channel ecosystems at scale, with a strong understanding of the MSP business model and go-to-market motion.
  • Strategic mindset with the ability to develop a GTM playbook in line with organizational objectives, then operationalize it across teams.
  • Strong analytical instincts-able to deconstruct complex problems, leverage data to drive decisions, and translate insights into partner-facing and executive-ready recommendations.
  • Aptitude to identify growth opportunities within the managed services route to market and build programs that capture them.
  • Solid experience with Salesforce and Tableau; comfort working with pipeline data and partner performance metrics.
  • Excellent communication and executive presence-comfortable presenting to senior leaders, facilitating partner executive sessions, and driving cross-functional alignment.

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