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Msp Program Manager information

See Pittsburgh, PA salary details

$35.5K

$99.1K

$144.7K

How much do msp program manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for msp program manager in Pittsburgh, PA is $99,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $122,100.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are popular job titles related to Msp Program Manager jobs in Pittsburgh, PA? For Msp Program Manager jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Pittsburgh, PA look for? The top searched job categories for Msp Program Manager jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Msp Program Manager jobs? Cities near Pittsburgh, PA with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $99,060 per year, or $47.6 per hour.

Program Manager

U.S. Department of Defense (DOD)

Pittsburgh, PA

$147K/yr

Full-time

Posted 12 days ago

U.S. Department Of Defense rating

7.9

Company rating: 7.9 out of 10

Based on 537 frontline employees who took The Breakroom Quiz

28th of 49 rated military and defense

Job description

About the Position: This supervisory position is located at Headquarters, U.S. Army Corps of Engineers, Directorate of Civil Works, Washington, DC. The incumbent leads the Program Execution and Controls Team, overseeing nationwide Civil Works program resources, performance analysis, automated program management systems, policy development, and performance metrics.
Position is location-negotiable upon selection to any of the approved worksites.Qualifications:Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
  • Current Civilian Employees of the Command
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of experience equivalent to at least the GS-14 grade level in the Federal service which includes: 1. Managing appropriations for a large Federal program in accordance with applicable laws, regulations, and policy; 2. Analyzing program performance to identify trends and recommend improvements to program execution; 3. Developing performance metrics to evaluate organizational effectiveness and support executive decision-making; 4. Advising senior leaders on budget execution, resource allocation, and program management issues; and 5. Supervising professional employees by assigning work, evaluating performance, and developing staff. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14).
You will be evaluated on the basis of your level of competency in the following areas:
  • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).Education:Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.Employment Type: OTHER

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