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Msp Program Manager Jobs in Madison, NJ (NOW HIRING)

APN Consulting Inc

Temporary - Society Admin

Piscataway, NJ · On-site

$18 - $24.25/hr

... managing daily operational, analytical, financial, and digital administrative tasks. Working ... Member Service Programs (MSP): Record MSP Author Discount Payment budgets, issue approval/rejection ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Madison, NJ

Msp Program Manager information

See Madison, NJ salary details

$39.7K

$110.8K

$161.8K

How much do msp program manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for msp program manager in Madison, NJ is $110,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $136,600.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What job categories do people searching Msp Program Manager jobs in Madison, NJ look for? The top searched job categories for Msp Program Manager jobs in Madison, NJ are:
What cities near Madison, NJ are hiring for Msp Program Manager jobs? Cities near Madison, NJ with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Madison, NJ as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $110,768 per year, or $53.3 per hour.

Information Technology_USA - USA_Project Manager

Real Soft, Inc.

Piscataway, NJ • On-site

$101K - $120K/yr

Contractor

Re-posted 8 days ago

Job description

2 Candidate Submittal Slots, New High Level Policy
MSP Owner: Rob Finton
Location: Piscataway, NJ - Hybrid
Duration: 6 months
skill id: 10731314
Competencies: 8-10+ years experience required
Airline - Airport Operations
Project Management
The Delivery Program Manager ensures dependable, cross-functional delivery of Loyalty initiatives within the Program and Partnership ecosystem. This role minimizes dependency delays, controls budget variance, and safeguards discovery efforts-while keeping all stakeholders aligned on scope, goals, and measurable outcomes. The position works closely with teams across Digital, Commercial Tech, Data, Cybersecurity/Fraud, Loyalty Marketing, Customer Support, and external business partners.
Key Responsibilities:
Clarity on Scope & Outcomes:
Fully internalize each initiative's purpose, goals, and success metrics.
Maintain a concise one-page narrative for each initiative.
Confidently communicate to diverse audiences (executives, engineers, marketers, finance, support, partners) - explaining the technology, customer impact, and business value in clear, plain language.
Dependency Management & Critical Path Control:
Create and maintain dependency maps and delivery contracts (definition of ready/done, handoff SLAs).
Actively reduce dependency delays, improve lead times, and raise the Delivery-Contract Hit Rate.
Discovery Protection & Enablement:
Ensure 20-30% of team capacity is preserved for discovery work.
Secure necessary user/data access to support experiments.
Track key discovery metrics such as experiments per month, time-to-decision, and pre-commit validation rates.
Risk & Issue Management (RAID Hygiene):
Identify and escalate high-impact risks at least two sprints before potential impact.
Drive ownership and mitigation tracking, ensuring minimal blocker aging and no unexpected "red" statuses.
Financial Management & Controls:
Maintain financial discipline through forecast-to-actual tracking (target variance within ±5-10%).
Conduct variance analysis, enforce change-order controls, manage SOW/vendor contracts, timesheets, and resource allocation.
Provide "dollars at risk" reporting directly tied to outcome delivery.
Cadence & Governance:
Run an efficient operating rhythm: daily standups, weekly 30-minute decision syncs, bi-weekly demos, and monthly financial reviews.
Executive Communication
Prepare a single-slide summary per initiative, covering KPIs, top three risks, next two key decisions, and budget-to-date versus forecast.
Out of Scope:
Product backlog, scope, or UX decision-making
Root-cause analysis of operational or technical issues
Qualifications:
7-10 years of experience leading complex, multi-team delivery programs (experience in travel, airline, loyalty, or eCommerce industries preferred).
Demonstrated success in reducing scope or complexity to meet delivery goals-with measurable results.
Broad understanding across technology, customer experience, marketing, finance, and operations, with deep expertise in program delivery and financial management.
Exceptional communication skills - able to translate complex information into concise, actionable insights for varied audiences., Project Code :

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