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Msp Program Director Jobs in Chicago, IL (NOW HIRING)

Robert Half

Director- Lifecycle Management

Chicago, IL · On-site

$175K - $195K/yr

Develop standardized programs for device planning, procurement, deployment, asset tracking, refresh ... Experience working in an MSP, VAR, OEM, distributor, or similar technology services environment ...

New

HealthCare Support

Pharmacy Technician

Burr Ridge, IL · On-site

$17.25 - $21/hr

Thanks to our direct client partnerships and national MSP programs, you'll have the flexibility to work where you want and go wherever your adventure takes you. Partner with HealthCare Support and ...

Nutanix

MSP Sales Specialist

Chicago, IL · On-site

$207K - $311K/yr

About the Team This results-driven role will report to the Director of Service Providers ... program) at any time, including for reasons related to individual performance, Company or ...

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All JobsMsp Program JobsMsp Program Director JobsMsp Program Director Jobs in Chicago, IL

Msp Program Director information

See Chicago, IL salary details

$30.4K

$80.6K

$141.1K

How much do msp program director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for msp program director in Chicago, IL is $80,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $95,300.00 per year, depending on experience, location, and employer.

What is the difference between Msp Program Director vs Msp Account Manager?

AspectMsp Program DirectorMsp Account Manager
ResponsibilitiesOversees multiple client programs, strategic planning, and overall program successManages individual client accounts, maintains relationships, and ensures service delivery
Required CredentialsTypically requires a bachelor’s degree, project management certifications, and industry experienceRequires a bachelor’s degree, customer service skills, and industry knowledge
Work EnvironmentStrategic, leadership-focused, often in an office settingClient-facing, operational, often in client sites or offices

The Msp Program Director focuses on strategic oversight and managing multiple programs, while the Msp Account Manager handles day-to-day client relationships. Both roles require industry knowledge and communication skills, but differ in scope and responsibilities.

Is a MSP Program Director a high position?

An MSP Program Director is a senior leadership role responsible for overseeing managed service provider programs, managing teams, budgets, and client relationships. It is generally considered a high-level position within IT and service management organizations, often requiring extensive experience and strategic skills.

What are some common challenges faced by an MSP Program Director, and how can candidates prepare to address them?

MSP Program Directors often encounter challenges such as managing relationships between multiple staffing vendors and clients, ensuring program compliance, and driving process improvements in a fast-paced environment. Candidates can prepare by developing strong communication and negotiation skills, maintaining up-to-date knowledge of industry compliance standards, and acquiring experience with vendor management systems (VMS). Building a proactive approach to problem-solving and adapting to evolving client needs are also key to success in this role.

What are the key skills and qualifications needed to thrive as an MSP Program Director?

To thrive as an MSP Program Director, you need expertise in workforce management, vendor relations, contract negotiation, and a strong understanding of contingent labor programs, typically backed by a bachelor's degree and relevant experience. Familiarity with Vendor Management Systems (VMS), data analytics tools, and industry certifications such as Certified Contingent Workforce Professional (CCWP) is highly valuable. Exceptional leadership, communication, and problem-solving skills help manage diverse teams and build strong client relationships. These abilities ensure successful program delivery, compliance, and value creation for clients in a competitive managed services environment.

What is an MSP Program Director?

MSP Program Directors are professionals who oversee Managed Service Provider (MSP) programs, typically within large organizations or staffing agencies. Their main responsibility is to manage relationships with external staffing vendors, ensure compliance, and optimize workforce solutions. They coordinate the recruitment, onboarding, and management of contingent labor, striving to improve efficiency and reduce costs. MSP Program Directors often analyze program performance and implement best practices to meet organizational goals.
What are the most commonly searched types of Msp Program jobs in Chicago, IL? The most popular types of Msp Program jobs in Chicago, IL are:
What are popular job titles related to Msp Program Director jobs in Chicago, IL? For Msp Program Director jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Msp Program Director jobs in Chicago, IL look for? The top searched job categories for Msp Program Director jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Msp Program Director jobs? Cities near Chicago, IL with the most Msp Program Director job openings:
Msp Program Director jobs near you

Senior Talent Acquisition Operations Specialist - Contingent Labor Management

Abbott

North Chicago, IL • On-site

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

179th of 537 rated manufacturers

Job description

Apply Category: HR Location: Abbott Park, Illinois Duration: 6+ Months (potential for conversion to hire) 100% Onsite Responsibilities Lead day to day MSP program operations, ensuring SLA/KPI adherence, optimized rate cards, and high-performing supplier partnerships. Manage VMS activities (e.g., Beeline, SAP Fieldglass), including requisition workflows, approvals, compliance checks, reporting, and user support. Conduct quarterly business reviews with MSP and suppliers; drive action plans focused on fill rates, time to fill, quality, DEI outcomes, and cost optimization

Maintain and update program processes, policies, and SOPs in alignment with Procurement, Legal, HR, and other stakeholders. Serve as the primary escalation point for hiring managers and functional leaders to resolve issues promptly. Lead change management for new processes, technology enhancements, and policy updates; deliver training and enablement sessions.

Ensure compliance with worker classification rules, co-employment risk mitigation, tenure/cooling policies, and data privacy guidelines. Partner with Legal/Compliance on audits, documentation hygiene, and remediation as needed. Monitor and govern rate adherence, exceptions, and waivers.

Own program metrics and dashboards to track cycle times, cost savings, quality, supplier mix, and diversity utilization. Analyze trends to recommend sourcing strategies, rate card updates, and workforce mix decisions (contingent vs. FTE vs.

SOW). Lead cross-functional projects aimed at improving efficiency, stakeholder experience, and operational outcomes. Key Success Factors Advanced knowledge in MSP program operations.

Strong business acumen with the ability to influence senior stakeholders, negotiate with suppliers, and drive organizational change. Excellent written and verbal communication skills; comfortable delivering training and executive-level updates. Required Qualifications Bachelor's degree in Business, HR, Supply Chain, Operations, or related field.

6-8+ years of experience in contingent workforce, staffing, or MSP program operations with strong knowledge of MSP/VMS models. 2+ years of people leadership experience (direct or matrix). Demonstrated project management experience including scoping, planning, risk mitigation, and stakeholder communication.

Proficiency with VMS platforms (e.g., Beeline, SAP Fieldglass, Coupa) and advanced Excel; experience with BI tools (Power BI, Tableau) is a plus. Preferred Qualifications Experience overseeing SOW engagements in addition to staff augmentation programs. Background in regulated industries such as healthcare, life sciences, financial services, or manufacturing

Familiarity with global contingent workforce models (e.g., EOR, PEO) and international compliance nuances. Consultants Eligible Benefits Upon Waiting Period: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account (for High Deductible Health Plans) Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit) Supplemental Life Insurance Short Term Disability (coverage varies by state) Long Term Disability Critical Illness, Hospital coverage, Accident Insurance MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance 401(k) Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs. Published on 13 Apr 2026, 5:55 PM.

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