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Msp Manager Jobs in Atkinson, NH (NOW HIRING)

IT Manager

Salem, NH · On-site

$135K - $145K/yr

Manage relationships with external technology vendors and service providers, including internet, telecommunications, and MSP. Ensure effective management of IT assets lifecycle. Drive timely ...

IT Manager

Salem, NH · On-site

$94K - $116K/yr

Manage relationships with external technology vendors and service providers, including internet, telecommunications, and MSP. Ensure effective management of IT assets lifecycle. Drive timely ...

IT Help Desk Engineer

Newington, NH · On-site

$50K - $70K/yr

Manage assigned tickets from intake through resolution in alignment with SLAs. * Troubleshoot and ... Experience with MSP tools such as Halo, ITGlue, Datto RMM, or similar platforms. * Relevant ...

Manage and prioritize work generated from alignment activities. * Track time accurately and follow ... Familiarity with MSP tools and processes. * Relevant certifications (CompTIA or similar). This role ...

Senior Cloud Engineer

Merrimack, NH · On-site

$125K - $165K/yr

We understand how to operate effectively within managed staffing programs and have significant experience working with leading VMS and MSP providers. Our clients range from emerging start-ups to ...

Senior Cloud Engineer

Merrimack, NH · On-site

$125K - $165K/yr

We understand how to operate effectively within managed staffing programs and have significant experience working with leading VMS and MSP providers. Our clients range from emerging start-ups to ...

The Admissions Coordinator plays a key role in managing the admissions process, supporting ... Sign-Ins are mandatory (e.g., MSP forms are federally required). * Maintaining accurate ...

Showing results 41-60

Msp Manager information

See Atkinson, NH salary details

$23.8K

$57.9K

$112.8K

How much do msp manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for msp manager in Atkinson, NH is $57,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $66,600.00 per year, depending on experience, location, and employer.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What job categories do people searching Msp Manager jobs in Atkinson, NH look for?

The top searched job categories for Msp Manager jobs in Atkinson, NH are:

Infographic showing various Msp Manager job openings in Atkinson, NH as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $57,875 per year, or $27.8 per hour.

$135K - $145K/yr

Full-time

Posted 11 days ago


Job description

Job Tite: IT Manager
Location: Salem NH
Responsibilities:
Serve as the local site IT Manager for the Salem facility, ensuring a stable and reliable IT environment working to achieve 0h downtime in manufacturing systems.
Coordinate end user onboarding, workstation deployment, patching, software maintenance, and endpoint management activities.
Conduct regular review meetings with vendors, clients, and IT staff.
Manage relationships with external technology vendors and service providers, including internet, telecommunications, and MSP.
Ensure effective management of IT assets lifecycle.
Drive timely resolution of end-user support activities.
Diagnose, triage, and escalate issues impacting the delivery of technology to the organisation.
Understand and manage the manufacturing dependencies on IT hardware and systems.
Coordinate support across infrastructure, applications, networking, cyber security, and business systems.
Oversee day-to-day local site projects, infrastructure health, ensuring IT changes / patch schedules are coordinated with manufacturing production schedules and business priorities.
Ensure Wi-Fi, network connectivity, conferencing technology, and site infrastructure remain operational and available.
Support rack-and-stack activities, hardware deployments, equipment lifecycle management, and site technology refreshes.
Partner with business leaders to understand operational needs and ensure critical applications are properly supported.
Coordinate infrastructure changes, upgrades, maintenance windows, and technology projects.
Produce weekly activity reports across various systems and services.
Drive continuous improvement in IT operations, documentation, and support processes.
Maintain a proactive ownership mindset with a focus on minimizing downtime and improving the end user experience.
Remain organized and calm when resolving high-pressure issues
Qualifications:
Bachelor’s degree in Computer Science, Information Systems, or a related field.
8+ years of demonstrated experience in infrastructure, systems administration or network.
Experience performing technical planning, system integration, or systems analysis in an IT environment.
Experience managing or leading IT operations within a site, plant, office, or distributed environment.
Experience troubleshooting and resolving complex technical issues across multiple system domains.
Strong understanding of infrastructure, networking, endpoint support, and application support
Ability to coordinate across multiple technology teams and vendors.
Strong troubleshooting, communication, organizational skills and ability to work effectively in a team environment.
Proven ability to take ownership of technology operations and drive issues to resolution.
Working knowledge of cybersecurity frameworks such as the following and associated documentation: NIST SP 800-53 amp; NIST 800-171Experience aligning technical work with fundamental business objectives.
Experience delivering detailed, high-quality work in a fast-paced environment.
Experience navigating competing priorities across multiple teams and stakeholders.
Desirable Skills:
Desirable Skills
Microsoft (Windows Server, Active Directory, M365, Azure, Entra, Intune)
Hypervisors (VMWare, Hyper-V)
Experience with system hardening, vulnerability scanning, and remediation practices
Experience performing cost and risk analysis
Cisco Networking (LAN/WAN/Firewall)
Firewalls (Cisco, Palo Alto)
Backup amp; Storage Solutions
Monitoring and alerting systems.
Teams Telephony amp; Video Conferencing rooms
Windows 11 Endpoints
iPhone / iPad management via ABM
IFS
Manufacturing and business-critical applications and software (Bartender, SolidWorks, ePDM,)
PLC Networks amp; supporting software (Kepware, Historian, MES)
Scripting and Programming experience (Powershell, Python, SQL, etc)
This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the job requirements, management reserved the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.

U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens.
To comply with these laws, and in conjunction with the review of candidates for those positions within Avon that may present access to export controlled technical data, Avon must assess employees' U.S. person status, as well as citizenship(s).
The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at Avon's sole election.
Must be legally authorized to work in country of employment without a sponsorship for employment visa status (e.e. H1B status).
The anticipated salary range for candidates who will work in Salem, NH is $120,000 to $140,000 annually. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, type and years of experience within the industry, education, etc.
EOE, including Vet/Disability
Desirable Skills