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Mortgage Sales Associate Jobs (NOW HIRING)

CrossCountry Mortgage

Mortgage Sales Associate

The Mortgage Sales Associate is responsible for delivering an exceptional borrower experience by supporting the mortgage loan process from initial prequalification through closing. This role performs ...

Republic Bank

Mortgage Sales Manager

Tampa, FL · On-site

"Republic Bank believes in the development and advancement of our associates. We offer the ... POSITION PURPOSE AND OBJECTIVES The Mortgage Sales Manager is responsible for ensuring that the ...

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Mortgage Sales Associate information

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How much do mortgage sales associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for mortgage sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

How does a Mortgage Sales Associate typically collaborate with loan officers and underwriters during the mortgage application process?

A Mortgage Sales Associate works closely with loan officers to guide clients through the initial stages of the mortgage process, helping them understand available products and gather necessary documentation. They also coordinate with underwriters by ensuring all client information is accurate and complete before submission, which helps expedite the approval process. This collaborative environment requires strong communication skills and attention to detail, as associates often serve as the bridge between clients and the broader mortgage team, ensuring a smooth and positive customer experience.

What are the key skills and qualifications needed to thrive as a Mortgage Sales Associate, and why are they important?

To thrive as a Mortgage Sales Associate, you need a solid understanding of mortgage products, sales techniques, and financial regulations, often supported by a background in finance or sales. Familiarity with loan origination systems (LOS), CRM software, and sometimes state licensing or NMLS certification is typically required. Outstanding communication, negotiation skills, and customer service orientation help you stand out in building trust and guiding clients through the mortgage process. These skills ensure accurate loan processing, customer satisfaction, and the ability to meet sales targets in a competitive market.

What does a Mortgage Sales Associate do?

A Mortgage Sales Associate helps clients find and apply for mortgage loans, guiding them through the process from initial inquiry to loan closing. They assess clients’ financial situations, explain different loan options, and ensure all documentation is completed accurately. Mortgage Sales Associates also work closely with lenders, underwriters, and real estate agents to facilitate smooth transactions. Their goal is to help customers secure the best possible mortgage to fit their needs.

What is the difference between Mortgage Sales Associate vs Loan Officer?

AspectMortgage Sales AssociateLoan Officer
CredentialsTypically requires a real estate or mortgage license, sales experienceRequires mortgage license, financial background, and sometimes a degree
Work EnvironmentBank, mortgage brokerage, or real estate firm; sales-focusedBank, credit union, or mortgage company; client consultation
Employer & IndustryFinancial institutions, mortgage lenders, real estate firmsFinancial institutions, mortgage lenders, banks
Search & Comparison IntentPeople comparing sales roles in mortgage industryPeople seeking loan processing or approval roles

Mortgage Sales Associates primarily focus on selling mortgage products and generating leads, often working in sales-driven environments. Loan Officers handle the approval process, evaluate borrower qualifications, and guide clients through loan applications. While both roles require mortgage licensing and industry knowledge, Mortgage Sales Associates are more sales-oriented, whereas Loan Officers focus on loan evaluation and approval.

What cities are hiring for Mortgage Sales Associate jobs? Cities with the most Mortgage Sales Associate job openings:
What are the most commonly searched types of Mortgage Sales jobs? The most popular types of Mortgage Sales jobs are:
What states have the most Mortgage Sales Associate jobs? States with the most job openings for Mortgage Sales Associate jobs include:
Mortgage Sales Associate jobs near you
Infographic showing various Mortgage Sales Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.
Mortgage Sales Associate

Mortgage Sales Associate

CrossCountry Mortgage

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

CrossCountry Mortgage rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Mortgage Sales Associate is responsible for delivering an exceptional borrower experience by supporting the mortgage loan process from initial prequalification through closing. This role performs income and financial analysis, prepares and issues required loan disclosures, reviews documentation for completeness and accuracy, and coordinates the timely submission of loan files to processing. The Mortgage Sales Associate manages a pipeline of loans, monitors milestones and outstanding conditions, and serves as a key point of contact for borrowers and business partners throughout the loan process.
Job Responsibilities:
  • Assist with borrower prequalification and collection of initial loan documentation.
  • Calculate and analyze borrower income to determine loan eligibility.
  • Run Desktop Underwriter (DU) and review findings for accuracy and completeness.
  • Schedule and coordinate communications with borrowers, real estate agents, referral partners, and other stakeholders on behalf of the Branch Manager.
  • Support the loan process from contract through closing, ensuring established milestones are met.
  • Review mortgage loan applications, disclosures, supporting documentation, and loan files for completeness, accuracy, and compliance.
  • Create and distribute disclosure, re-disclosure, appraisal, and property valuation packages, obtaining required borrower acknowledgments.
  • Communicate with borrowers and other parties to obtain, clarify, and follow up on required information and documentation.
  • Monitor and manage the loan pipeline by tracking outstanding conditions, documentation, and loan milestones to support timely processing and closing.
  • Identify missing or deficient loan file documentation and communicate findings to the Loan Officer and/or Loan Processor for resolution.
  • Coordinate with borrowers, title companies, processors, underwriters, and other stakeholders to facilitate smooth loan closings.
  • Maintain accurate loan records and ensure compliance with CCM policies and applicable regulatory requirements.
  • Provide administrative, operational, clerical, and customer service support to Branch Managers and lending staff as needed.
  • Collaborate with management and team members to support various stages of the mortgage origination and processing workflow.
  • Assist in managing a pipeline that may include conventional, non-QM, FHA, VA, USDA, renovation, and reverse mortgage loan products.
  • Pull credit reports and prepare files for initial review and assessment.
  • Track required documentation and loan milestones within Encompass or other loan origination systems.
  • Review documentation within established service-level timeframes to identify discrepancies, omissions, income calculation issues, and asset verification concerns, and communicate findings to the appropriate parties.
  • Manage multiple loan files and competing priorities while meeting established deadlines.
  • Pre-underwrite items to help support loan approval (paystubs, credit reports, W2's, bank statements, court orders, etc.).

Qualifications and Skills:
  • High School Diploma, General Equivalency Diploma (GED), or equivalent.
  • 3+ years of residential mortgage processing experience.
  • Underwriting experience, preferred.
  • Experience using CRM and marketing automation tools, preferred.
  • Willingness to pursue mortgage industry licensing as career responsibilities evolve.
  • Knowledge of mortgage industry systems and software, including Desktop Underwriter (DU) and Loan Product Advisor (LPA).
  • Excellent communication and customer service skills.
  • Excellent prioritization and time management skills.
  • Proficiency in Microsoft Office Suite.
  • Fluency in the languages of Spanish and English in order to support our diverse customer base, a plus.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org

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