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Mortgage Sales Assistant Jobs (NOW HIRING)

Fifth Third

Mortgage Sales Assistant

Fort Wayne, IN · On-site

Mortgage Sales Assistant At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our ...

Lend-A-Loan LLC

Mortgage Sales

Troy, MI · On-site

$18/hr

Mortgage Sales (Paid Training) This is not a passive training program. From day one, you'll be ... assist prospective borrowers * Participate in ongoing training, coaching, and development to ...

FIRST MERCHANTS

Manager, Mortgage Sales

Columbus, OH

Calculate commission payments for originators. * Assist with mortgage loan structuring. * Work with ... Bachelor's degree in business, sales, marketing or a related field. * A minimum of five (5) years ...

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How much do mortgage sales assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for mortgage sales assistant in the United States is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What is a mortgage sales assistant?

Mortgage Sales Assistants support mortgage loan officers and brokers by handling administrative tasks, preparing loan documents, and assisting with customer communication throughout the mortgage application process. They help ensure that all necessary paperwork is completed accurately and submitted on time, and may also help gather client information and coordinate with underwriters. Their role is crucial in keeping the loan process moving smoothly and providing excellent customer service to clients seeking home loans.

How does a mortgage sales assistant typically collaborate with loan officers and clients during the loan application process?

Mortgage Sales Assistants work closely with loan officers, handling administrative tasks such as gathering documentation and managing client communications. They often serve as a liaison between clients and loan officers, ensuring that all required paperwork is completed accurately and submitted on time. This collaboration streamlines the application process, helps maintain compliance with regulations, and provides clients with timely updates. Strong organizational and communication skills are key to balancing these interactions and keeping both clients and the sales team informed.

What are the key skills and qualifications needed to thrive as a mortgage sales assistant, and why are they important?

To thrive as a Mortgage Sales Assistant, you need a strong understanding of mortgage products, loan processing, and customer service, typically supported by a high school diploma or relevant experience in the financial sector. Familiarity with loan origination systems (LOS), CRM software, and compliance regulations is essential. Strong organizational skills, attention to detail, and effective communication are standout soft skills in this position. These competencies ensure efficient loan processing, regulatory compliance, and a positive client experience, which are critical for success in the mortgage industry.

How to become a mortgage sales assistant?

To become a mortgage sales assistant, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with mortgage products and sales processes. Relevant experience in customer service or sales can be beneficial, and some employers may require knowledge of loan underwriting or certification in mortgage lending. On-the-job training is common, and understanding financial documents and computer software is helpful.

Is mortgage sales a good career?

Mortgage sales is a sales-oriented role that involves helping clients secure home loans, often requiring strong communication and sales skills. It can offer commission-based income and career growth opportunities but may also involve market fluctuations and regulatory knowledge. Success depends on individual performance and industry conditions.
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What are the most commonly searched types of Mortgage Sales jobs?

The most popular types of Mortgage Sales jobs are:

What states have the most Mortgage Sales Assistant jobs?

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Mortgage Sales Assistant jobs near you
Infographic showing various Mortgage Sales Assistant job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $44,098 per year, or $21.2 per hour.

Mortgage Sales Assistant

Treadstone Funding

Grand Rapids, MI • On-site

Full-time

Posted 12 days ago

Job description

We are seeking a Mortgage Sales Assistant to become a part of our team! This is an in-office position at our Grand Rapids, MI office. Prior mortgage processing or mortgage sales experience is required. 

Above all we are looking for outgoing, energetic & personable people who can bring us their A-game. Our team has a fun and vibrant culture unlike anywhere else in the mortgage industry.

A Mortgage Sales Assistant (or Loan Officer Assistant) works in tandem with their Loan Officer and team throughout the loan process. They assist with lead generation and maintaining a tracking database for the team, borrower qualification, taking applications, and will work with their Processor(s) to track down outstanding conditions and communicate updates throughout the process. Sales Assistant’s will work closely with borrowers, real estate agents, Set Up Specialists, Processing, and their Loan Officer.

Essential Duties and Responsibilities:

  • Make initial contact and maintain contact with borrowers and reply to/follow up with borrowers and agents in a timely manner, by phone, email, or text.
  • Manage the team's lead tracker and CRM.
  • Provide assistance to their Loan Officer and Processing team.
  • Provide support on loan qualification scenarios and interpreting guidelines.
  • Guide borrowers through the loan application process.
  • Update loan software with validated information.
  • Provide accurate information to all parties in the transaction.
  • Request and review all required upfront documents.
  • Assist with making credit decisions and issue pre-approvals or game plans once supporting documents are received.
  • Work with the team to handle any issues throughout the loan process and take appropriate action to resolve them.
  • Act as a knowledgeable resource for the borrowers, real estate agents and processors.
  • Maintain confidentiality.
  • Stay up to date on Neighborhood Loans and Treadstone Funding policies and procedures. 

Essential Traits and Values:

  • At least 1 year of mortgage experience in sales or processing is required. 
  • Strong verbal communication skills – Communicates accurately, effectively, appropriately and with a positive attitude.
  • Strong organizational skills.
  • Works effectively as a team player and encourages peers to succeed in their respective roles.
  • Takes pride in a high quality of work with a thorough attention to detail.
  • Be proactive - Take initiative to resolve any possible issues that can arise.
  • The ability to prioritize and multitask throughout the day. Managing interruptions until the highest priority tasks are accomplished.
  • Establishes a record of producing work that is highly accurate.
  • Ensures that quality of work does not suffer as quantity of work increases.
  • Be a team player who adds complementary skills and contributes valuable ideas, opinions, and feedback.
  • Personally commits to a high quality of work and encourages others to have similar standards.
  • Have a desire to learn and grow.
  • Represents Treadstone and their team in a professional manner.
  • NMLS license (company will provide support in obtaining license, if not already licensed)

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.

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