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Mortgage Sales Assistant Jobs (NOW HIRING)

Fifth Third

Mortgage Sales Assistant

Fort Wayne, IN

Mortgage Sales Assistant At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our ...

FIRST MERCHANTS

Manager, Mortgage Sales

Columbus, OH · On-site

Calculate commission payments for originators. * Assist with mortgage loan structuring. * Work with ... Bachelor's degree in business, sales, marketing or a related field. * A minimum of five (5) years ...

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How much do mortgage sales assistant jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for mortgage sales assistant in the United States is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a mortgage sales assistant, and why are they important?

To thrive as a Mortgage Sales Assistant, you need a strong understanding of mortgage products, loan processing, and customer service, typically supported by a high school diploma or relevant experience in the financial sector. Familiarity with loan origination systems (LOS), CRM software, and compliance regulations is essential. Strong organizational skills, attention to detail, and effective communication are standout soft skills in this position. These competencies ensure efficient loan processing, regulatory compliance, and a positive client experience, which are critical for success in the mortgage industry.

How to become a mortgage sales assistant?

To become a mortgage sales assistant, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with mortgage products and sales processes. Relevant experience in customer service or sales can be beneficial, and some employers may require knowledge of loan origination software or industry certifications. On-the-job training is common, and the role often involves working in a fast-paced environment with attention to detail.

How does a mortgage sales assistant typically collaborate with loan officers and clients during the loan application process?

Mortgage Sales Assistants work closely with loan officers, handling administrative tasks such as gathering documentation and managing client communications. They often serve as a liaison between clients and loan officers, ensuring that all required paperwork is completed accurately and submitted on time. This collaboration streamlines the application process, helps maintain compliance with regulations, and provides clients with timely updates. Strong organizational and communication skills are key to balancing these interactions and keeping both clients and the sales team informed.

What is a mortgage sales assistant?

Mortgage Sales Assistants support mortgage loan officers and brokers by handling administrative tasks, preparing loan documents, and assisting with customer communication throughout the mortgage application process. They help ensure that all necessary paperwork is completed accurately and submitted on time, and may also help gather client information and coordinate with underwriters. Their role is crucial in keeping the loan process moving smoothly and providing excellent customer service to clients seeking home loans.

How much does a mortgage sales assistant who sells mortgages make?

A mortgage sales assistant's salary typically ranges from $30,000 to $50,000 annually, with additional commissions or bonuses based on sales performance. Compensation can vary depending on experience, location, and the employer's commission structure.
More about Mortgage Sales Assistant jobs
What cities are hiring for Mortgage Sales Assistant jobs? Cities with the most Mortgage Sales Assistant job openings:
What are the most commonly searched types of Mortgage Sales jobs? The most popular types of Mortgage Sales jobs are:
What states have the most Mortgage Sales Assistant jobs? States with the most job openings for Mortgage Sales Assistant jobs include:
What job categories do people searching Mortgage Sales Assistant jobs look for? The top searched job categories for Mortgage Sales Assistant jobs are:
Mortgage Sales Assistant jobs near you
Infographic showing various Mortgage Sales Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,098 per year, or $21.2 per hour.

Mortgage Sales Assistant

CrossCountry Mortgage

Hendersonville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

CrossCountry Mortgage rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Mortgage Sales Assistant provides support to CrossCountry Mortgage, LLC's ("CCM") mortgage loan officers in their daily duties to increase loan production levels. The Mortgage Sales Assistant works directly with CCM customers, loan officers, and processors to ensure a positive customer experience and facilitate timely loan closings.
Job Responsibilities:
  • Assist in reviewing mortgage loan application and documentation, which may include phone and computer work, printing, copying, scanning, emailing, overnighting documents, etc.
  • Review mortgage loan disclosure packages and deliver them to the borrower.
  • Create rate disclosure and re-disclosure packages and deliver them to the borrower.
  • Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer and/or loan processor.
  • Clarify/correct information and obtain additional information, as necessary, via phone, email, etc.
  • General clerical and phone support to loan officers and/or loan processors, as needed.
  • Work with management to provide support in various stages and areas of lending and processing as needed.
  • Assist in managing a pipeline consisting of conventional, FHA, VA, and USDA loans, along with 203K and reverse mortgage products.
  • Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt.
  • Track outstanding items on all loan files and follow up with customers to ensure timely receipt of necessary documentation.
  • Facilitate timely loan closings by working directly with the Title Company and customer to schedule.

Qualifications and Skills:
  • High School Diploma, General Equivalency Diploma (GED), or equivalent.
  • A minimum of 1 year of mortgage-related experience, including customer contact.
  • Previous sales support experience, preferred.
  • Salesforce experience, preferred.
  • Excellent communication and customer service skills.
  • Excellent prioritization and time management skills.
  • Proficient with Microsoft Office applications.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
#LI-CCMREC
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org

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