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Mortgage Operations Manager Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Loan Operations - Provides ongoing communication to associates and management regarding loan status ... Mortgage processing experience and experience working with Encompassl Benefits are an integral part ...

Commercial Realty

Mortgage Originator

Raleigh, NC · Remote

Excellent organizational and time management skills. * Basic computer proficiency and familiarity ... Support from experienced processing and operations staff. * Fast underwriting and closing through a ...

TowneBank

Mortgage Loan Officer

Raleigh, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

Towne Bank

Mortgage Loan Officer

Cary, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

Towne Bank

Mortgage Loan Officer

Raleigh, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

TowneBank

Mortgage Loan Officer

Cary, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

DR Horton

Mortgage Loan Originator

Durham, NC · On-site

Daily Pipeline Management (loan application to funding process) to ensure that the loan process ... Quickly respond to Operations in order to facilitate an efficient loan process * Provide necessary ...

DR Horton, Inc.

Mortgage Loan Originator

Durham, NC · On-site

Daily Pipeline Management (loan application to funding process) to ensure that the loan process ... Quickly respond to Operations in order to facilitate an efficient loan process * Provide necessary ...

DR Horton

Branch Manager

Durham, NC · On-site

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

DR Horton, Inc.

Branch Manager

Durham, NC · On-site

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

Carrington

Mortgage Wire Desk, II Analyst

Raleigh, NC · On-site

$24 - $33.65/hr

... daily operational needs such as transaction processing, balance reporting, bank account ... Also participate in treasury/cash management initiatives and projects, such as bank account ...

Amerisbank

Mortgage Banker Outside Sales

Durham, NC · On-site

Effective utilization of a contact management system. Knowledge of mortgage products/servicing, operations, and current market trends. Proven mortgage production of $5 million over the past year.

STI

Business Analyst with Mortgage

Raleigh, NC · On-site

... operations, and information process flow • Coordinate multi-team projects to determine what work ... management across the organization and be considered the highest-level functioning expert. • ...

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Showing results 21-40

All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Raleigh, NC

Mortgage Operations Manager information

See Raleigh, NC salary details

$22.8K

$84.2K

$278.5K

How much do mortgage operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for mortgage operations manager in Raleigh, NC is $84,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $100,100.00 per year, depending on experience, location, and employer.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.
More about Mortgage Operations Manager jobs
What are popular job titles related to Mortgage Operations Manager jobs in Raleigh, NC? For Mortgage Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Mortgage Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Mortgage Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Mortgage Operations Manager jobs? Cities near Raleigh, NC with the most Mortgage Operations Manager job openings:
Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $84,154 per year, or $40.5 per hour.

Mortgage Processor II

First Citizens Bank

Raleigh, NC • Hybrid

$38K - $53K/yr

Full-time

Re-posted 11 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

This position processes mortgage loans, loan applications, and all associated documentation at a higher level of complexity. Validates application information for underwriting purposes and updates department systems accordingly. Prepares approved loans for closing submission, and notifies appropriate parties for action on declined loans. Contributes to protecting the Bank from fraud, misrepresentation, and mortgage loan default through compliance with federal regulations, department policy, and standard procedures. May provide guidance for less experienced associates in the work group.


Responsibilities
  • Mortgage Processing - Verifies the accuracy and completion of all documentation or information necessary for loan closings. Assists in scheduling loan closings and answers questions regarding the mortgage loan process. Places closing conditions on the file and prepares approved loans for the Closing Department. Submits loans recommended for decline to second level review and issues adverse action notices.
  • Loan Operations - Provides ongoing communication to associates and management regarding loan status, conversations with applicants, and outstanding issues. Conveys deficiencies in loan documentation with the necessary parties. Ensures compliance in all operations with applicable guidelines and regulations. May assist management with more complex matters and projects.
  • Collateral Appraisal - Secures a property appraisal and completes the initial review against established checklists.
  • Business Support - Performs a variety of administrative support tasks during the course of mortgage processing.
  • Pipeline Management - Manages a pipeline of active loans by updating and prioritizing activities based on projected loan closing date. Ensures that loans close prior to approval expiration and rate lock expiration.

Qualifications

Bachelor's Degree

-OR-

High School Diploma or GED and 3 years of experience in Mortgage processing

Preferred Qualifications: Mortgage processing experience and experience working with Encompassl

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree

-OR-

High School Diploma or GED and 3 years of experience in Mortgage processing

Preferred Qualifications: Mortgage processing experience and experience working with Encompassl

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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