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Mortgage Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Towne Bank

Mortgage Loan Officer

Cary, NC

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

DR Horton, Inc.

Mortgage Loan Originator

Durham, NC · On-site

Daily Pipeline Management (loan application to funding process) to ensure that the loan process ... Quickly respond to Operations in order to facilitate an efficient loan process * Provide necessary ...

DR Horton

Mortgage Loan Originator

Durham, NC · On-site

Daily Pipeline Management (loan application to funding process) to ensure that the loan process ... Quickly respond to Operations in order to facilitate an efficient loan process * Provide necessary ...

D.R. Horton, Inc

Mortgage Loan Originator

Durham, NC

Daily Pipeline Management (loan application to funding process) to ensure that the loan process ... Quickly respond to Operations in order to facilitate an efficient loan process * Provide necessary ...

DR Horton, Inc.

Branch Manager

Durham, NC · On-site

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

DR Horton

Branch Manager

Durham, NC · On-site

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

D.R. Horton, Inc

Branch Manager

Durham, NC · On-site

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

Amerisbank

Mortgage Banker Outside Sales

Durham, NC · On-site

Effective utilization of a contact management system. Knowledge of mortgage products/servicing, operations, and current market trends. Proven mortgage production of $5 million over the past year.

Pennymac

VP IT Project Management Operations

Cary, NC · On-site

$95K - $155K/yr

S. mortgage loans and the management of investments related to the U.S. mortgage market. At ... A Typical Day The Vice President IT Project Management Operations (PMO) will manage day-to-day ...

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All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Raleigh, NC

Mortgage Operations Manager information

See Raleigh, NC salary details

$22.8K

$84.2K

$278.5K

How much do mortgage operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for mortgage operations manager in Raleigh, NC is $84,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $100,100.00 per year, depending on experience, location, and employer.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What does a Mortgage Operations Manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What Does a Mortgage Operations Manager Do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are some common challenges faced by Mortgage Operations Managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What are the key skills and qualifications needed to thrive as a Mortgage Operations Manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.
More about Mortgage Operations Manager jobs
What are popular job titles related to Mortgage Operations Manager jobs in Raleigh, NC? For Mortgage Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Mortgage Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Mortgage Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Mortgage Operations Manager jobs? Cities near Raleigh, NC with the most Mortgage Operations Manager job openings:
Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $84,154 per year, or $40.5 per hour.

Mortgage Loan Officer

Towne Family of Companies

Cary, NC • On-site

Full-time

Re-posted 19 days ago

Job description

Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
Join us at TowneBank Mortgage!
About Us:Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Essential Responsibilities:
This position is primarily responsible for originating Mortgage loans in compliance with company and regulatory policy.
  • Provides service to applicants and prospective customers seeking home loan, including interviewing, pre-qualification and pre-approval.
  • Completes application and gathers supporting documentation.
  • Reviews and completes regulatory disclosures with customer.
  • Maintains existing and generates new sources of referral business.
  • Quotes interest rates and secures pricing through the Secondary Marketing Department on behalf of the Customer.
  • Collects required application fees.
  • Inputs application data into Loan Origination Software (LOS).
  • Utilizes automated underwriting systems (AUS) to obtain credit recommendations.
  • Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties.
  • Communicates with all parties in a professional and courteous manner.
  • Manages your pipeline of loans to verify accuracy of the current loan status.
  • Acknowledges and abides by TowneBank Mortgage Policies and Procedures.
  • Mentors other Loan Officers.
  • Relays to Senior Management any industry changes or trends that may be of interest to them.
  • Participates in TowneBank, TowneBank Mortgage, and area association events.
  • If in one of our joint ventures, actively participates in all aspects of the Real Estate Office sales meetings and office functions.
    • Prepares Mortgage Minutes for presentation at each sales meeting.
    • Provides on-going training for the real estate agents (lunch and learns).
    • Works closely with the Broker/Sales Manager
  • Attends Loan Officer Meetings.
  • Represents the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

Skills & Experience You'll Need:We seek a candidate with an active NMLS#. We also seek the following:
  • Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans
  • Has a proven sales record based on closed loan production
  • Currently possess sources of referral business for purchase transactions
  • Has a High School Diploma or equivalent
  • Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines
  • High degree of personal integrity
  • Self-motivated
  • Strong interpersonal skills
  • Attention to detail

Bonus Points If You Have:
  • Working knowledge of Microsoft Office products
  • Working knowledge of Encompass origination software

What We Offer:
When you join our team, take pride in knowing that your work positively impacts others. We offer a space where self-starters, problem solvers and entrepreneurial spirits excel.
  • Competitive benefits
  • Resources needed to succeed
  • Advanced technology
  • Innovative marketing
  • Excellence in operations

Physical Requirements:
  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
    #mortgage
    #tbm

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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