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Mortgage Operations Manager Jobs in Raleigh, NC (NOW HIRING)

TowneBank Mortgage

Mortgage Loan Officer

Cary, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

TowneBank Mortgage

Mortgage Loan Officer

Cary, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

TowneBank Mortgage

Mortgage Loan Officer

Raleigh, NC

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

TowneBank Mortgage

Mortgage Loan Officer

Raleigh, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

DHI Mortgage

Mortgage Loan Originator

Durham, NC

Daily Pipeline Management (loan application to funding process) to ensure that the loan process ... Quickly respond to Operations in order to facilitate an efficient loan process * Provide necessary ...

DHI Mortgage

Branch Manager

Durham, NC

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Loan Operations - Provides ongoing communication to associates and management regarding loan status ... Mortgage processing experience and experience working with Encompass Benefits are an integral part ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Loan Operations - Provides ongoing communication to associates and management regarding loan status ... Mortgage processing experience and experience working with Encompass Benefits are an integral part ...

Commercial Realty

Mortgage Originator

Raleigh, NC · Remote

Excellent organizational and time management skills. * Basic computer proficiency and familiarity ... Support from experienced processing and operations staff. * Fast underwriting and closing through a ...

New

Towne Bank

Mortgage Loan Officer

Raleigh, NC

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

TowneBank

Mortgage Loan Officer

Raleigh, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

TowneBank

Mortgage Loan Officer

Cary, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

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All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Raleigh, NC

Mortgage Operations Manager information

See Raleigh, NC salary details

$22.8K

$84.2K

$278.5K

How much do mortgage operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for mortgage operations manager in Raleigh, NC is $84,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $100,100.00 per year, depending on experience, location, and employer.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

What does a Mortgage Operations Manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What Does a Mortgage Operations Manager Do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are some common challenges faced by Mortgage Operations Managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What are the key skills and qualifications needed to thrive as a Mortgage Operations Manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.
More about Mortgage Operations Manager jobs
What are popular job titles related to Mortgage Operations Manager jobs in Raleigh, NC? For Mortgage Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Mortgage Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Mortgage Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Mortgage Operations Manager jobs? Cities near Raleigh, NC with the most Mortgage Operations Manager job openings:
Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $84,154 per year, or $40.5 per hour.
Mortgage Area Sales Manager

Mortgage Area Sales Manager

United Community Bank

Raleigh, NC • On-site

$49K - $76K/yr

Full-time

Re-posted 3 days ago

Job description

Overview
Lead, Inspire, Achieve: Drive Excellence in Mortgage Sales!
Imagine partnering with some of the brightest minds, driving your team to surpass origination goals, and ensuring every loan is handled with the utmost professionalism. As a Mortgage Area Sales Manager, you'll be at the forefront of innovation and excellence in the mortgage industry. Your leadership will not only maximize sales productivity but also elevate the customer experience to new levels. If you're passionate about achieving results and making a significant impact, this is the opportunity for you. Join us and direct a location, or locations, where your strategic vision will shape the future of mortgage sales at United Community Bank.
What You'll Do
  • Goal Setting & Strategy: Establish production goals and strategy for Mortgage Loan Officers. Determine annual goals and reevaluating the goals monthly and quarterly. Determine annual cross sell goals and reevaluating the goals monthly and quarterly.
  • Sales & Productivity: Driving sales productivity and profitability through closely working with Mortgage Loan Officers. Motivating and rewarding mortgage consultants through sales calls notating excellent performance results, supporting joints sales calls/ventures. Leading sales and product training in the region ensuring Mortgage Loan Officers are maintaining "best in class" customer service levels.
  • Team Management: Recruiting, training, and building a high performance team and retaining top performers, helping them to achieve the established Sales Productivity goals.
  • Financial Management: Managing expenses, revenue generation, and profit and loss statement.
  • Partnership & Collaboration: Partnering with:
    • The Bank to ensure mortgage and cross sell goals within United Community Bank are being met.
    • Fulfillment/Operations to ensure efficient customer driven production, fulfillment/operations, pricing and delivery.

Requirements For Success
  • Experience: 3 years of experience in:
    • Management in a proven leadership role managing 12-20 team members.
    • Residential mortgage sales originations.
    • Mortgage retail sales.
    • Mortgage originations operations including loan underwriting, processing and closing functions.
    • FNMA/FHLMC/FHA/VA/USDA programs and underwriting guidelines.
    • Marketing strategy and plans in a retail sales environment.
    • Net operating income and budgets.

Conditions of Employment
  • Must be able to pass a background & credit check
  • This is a full-time, non-remote position

FLSA Status: Exempt
Ready to lead a dynamic team of mortgage experts to new heights!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Pay Range
USD $49,972.00 - USD $76,958.00 /Yr.

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