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Mortgage Operations Manager Jobs in Raleigh, NC (NOW HIRING)

D. R. Horton

Branch Manager

Durham, NC · On-site

$70 - $90/hr

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager. Must have a vehicle and a valid driver's license. Must be a licensed Mortgage Loan Originator.

DR Horton

Branch Manager

Durham, NC · On-site

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

Amerisbank

Mortgage Banker Outside Sales

Durham, NC · On-site

Effective utilization of a contact management system. Knowledge of mortgage products/servicing, operations, and current market trends. Proven mortgage production of $5 million over the past year.

NVR, Inc.

Campus - Mortgage Finance Summer Intern

Raleigh, NC · On-site

$17.25 - $22.50/hr

We don't just sell and build new homes; we also manage teams, acquire land, manufacture materials ... business operations. Join us for the summer and apply your schoolwork to real-life business ...

NVR Inc

Campus - Mortgage Finance Summer Intern

Raleigh, NC · On-site

$17.25 - $22.50/hr

We don't just sell and build new homes; we also manage teams, acquire land, manufacture materials ... business operations. Join us for the summer and apply your schoolwork to real-life business ...

NVR Inc

Campus - Mortgage Finance Summer Intern

Raleigh, NC

$17.25 - $22.50/hr

We don't just sell and build new homes; we also manage teams, acquire land, manufacture materials ... business operations. Join us for the summer and apply your schoolwork to real-life business ...

STI

Business Analyst with Mortgage

Raleigh, NC · On-site

... operations, and information process flow • Coordinate multi-team projects to determine what work ... management across the organization and be considered the highest-level functioning expert. • ...

Self Help

Assistant Branch Manager

Raleigh, NC · On-site

BRANCH OPERATIONS/STAFF SUPPORT * In the absence of a Member Service Supervisor, ensures ... ABMs may assist with providing members mortgage loan information, gathering initial documentation ...

Self Help

Assistant Branch Manager

Raleigh, NC · On-site

BRANCH OPERATIONS/STAFF SUPPORT * In the absence of a Member Service Supervisor, ensures ... ABMs may assist with providing members mortgage loan information, gathering initial documentation ...

Gnw

Reinsurance Operations Specialist

Raleigh, NC · Hybrid

You will manage the operational aspects of reinsurance transactions and collaborate with internal ... S. private mortgage insurance provider, offering borrower-centric products that enable lenders and ...

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All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Raleigh, NC

Mortgage Operations Manager information

See Raleigh, NC salary details

$22.8K

$84.2K

$278.5K

How much do mortgage operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for mortgage operations manager in Raleigh, NC is $84,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $100,100.00 per year, depending on experience, location, and employer.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

More about Mortgage Operations Manager jobs

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For Mortgage Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Mortgage Operations Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Mortgage Operations Manager jobs?

Cities near Raleigh, NC with the most Mortgage Operations Manager job openings:

Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $84,154 per year, or $40.5 per hour.

Branch Manager

D. R. Horton

Durham, NC • On-site

$70 - $90/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 27 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

Job Description

Branch Manager - 2602790

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for a Branch Manager. The right candidate will Oversee branch management, business development, the origination of loans, and relationship management with customers and clients. Lead the branch in meeting or exceeding all branch/company objectives.

Essential Duties & Responsibilities
  • Motivate the entire staff to treat each customer as a top priority.
  • Develop relationships with the homebuilder including but not limited to, Division President, City Manager, Sales Managers, Closing Coordinators, and Sales Representatives.
  • Provide and review financial reports with Division Presidents, City Managers, CFOs, and local branch management.
  • Provide input to Senior Management. Provide input as required to the Licensing Department to ensure that appropriate licensing policy requirements are in force.
  • Develop a relationship with local realtors. Call on Sales Representatives in subdivisions regularly.
  • Develop a detailed marketing plan annually to include business development/sales strategy with on-site sales representatives and outside realtors.
  • Direct staff to communicate loan issues quickly to all concerned parties, i.e. borrowers, builder staff, sales agents, and realtors.
  • Motivate the staff to manage individual pipelines proactively, not reactively. Monitor the speed from contract to processing on all loans.
  • Attend Loan Originator and Processor meetings to cast vision and provide support.
  • Responsible for understanding, utilizing, and promoting technology initiatives.
  • Continually seek to recruit qualified individuals. Evaluate staff and proceed accordingly. Continually monitor the training needs of the staff.
  • Communicate updates to company policies/procedures to office personnel.
  • Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company.
  • Able to travel overnight.
  • Review all rejected files for alternatives, prior to sending denial and/or transfer.
  • Evaluate the ongoing progress of marketing efforts with Loan Originators in the weekly production meetings.
  • Meet weekly with the builder (RE: loan status, issues).
  • Attend builder backlog meetings. Monitor the backlog reports daily and maintain responsibility for the overall accuracy of the backlog.
  • Coordinate a social function with the sales agents quarterly.
  • Develop a branch marketing plan on an annual basis and review with the Loan Originators quarterly.
Supervisory Responsibilities
  • Supervises 2 or more employees.
Qualifications Required Qualifications
  • Bachelor's degree or equivalent.
  • Eight to ten years of related experience and/or training.
  • At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager.

Must have a vehicle and a valid driver’s license.

Must be a licensed Mortgage Loan Originator.

Proficiency with MS Office and email.

Preferred Qualifications
  • Ability to multi-task and attention to detail.

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

  • Medical, Dental and Vision
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo

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