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Mortgage Claims Jobs (NOW HIRING)

SWBC

Claims Supervisor

San Antonio, TX · On-site

SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...

SWBC

Claims Supervisor

Shavano Park, TX · On-site

$60 - $80/hr

Job Overview SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees ...

SWBC

Claims Supervisor

San Antonio, TX · On-site

SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...

Swbc

Claims Supervisor

San Antonio, TX · On-site

SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...

Kingdom Roofing

Staff Accountant

Marion, IN · On-site

$55K - $65K/yr

Insurance and Mortgage Claims * Oversee and maintain all insurance and mortgage claim processes. * Review insurance claim estimates and all subsequent supplements to determine the final contract ...

FLATTER INC

Mortgage Clerk

San Antonio, TX · On-site

$24/hr

The Mortgage Clerk will assist with documentation, file maintenance, and loan processing activities ... Program and Claims Support * Provide support for the Single-Family Housing (SFH) Guaranteed Loan ...

Kingdom Roofing

Staff Accountant

Marion, IN

$55K - $65K/yr

Insurance and Mortgage Claims * Oversee and maintain all insurance and mortgage claim processes. * Review insurance claim estimates and all subsequent supplements to determine the final contract ...

FLATTER INC

Mortgage Clerk, Sr.

San Antonio, TX · On-site

$26 - $28.75/hr

The Mortgage Clerk will assist with documentation, file maintenance, and loan processing activities ... Program and Claims Support * Provide support for the Single-Family Housing (SFH) Guaranteed Loan ...

AD Mortgage

Mortgage Foreclosure Specialist

Troy, MI · On-site

About this opportunity The Mortgage Foreclosure Specialist is responsible for managing a pipeline ... Coordinate with internal departments such as Loss Mitigation, Bankruptcy, Claims, and REO to ensure ...

Fifth Third

Claims Processor

Cincinnati, OH · On-site

$16.25 - $20.75/hr

The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ... This results in approximately 200 claims being filed on a monthly basis and $30.0 million being ...

New

AD Mortgage

Foreclosure Specialist

Troy, MI

Default servicing certifications (e.g., from Mortgage Bankers Association) * Experience with compliance audits, QC reviews, or regulatory exams * Knowledge of claims filing and post-foreclosure ...

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Mortgage Claims information

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$12

$19

$26

How much do mortgage claims jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for mortgage claims in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a mortgage claims?

A Mortgage Claims job involves processing and managing claims related to mortgage loans, such as insurance claims, foreclosure claims, or investor claims. Professionals in this role review loan documents, assess claim eligibility, and ensure compliance with regulations and lender guidelines. They also communicate with insurers, investors, and borrowers to resolve claim issues. The goal is to minimize financial losses for lenders and ensure accurate claim settlements.

What are some common challenges faced in a mortgage claims role?

Professionals in Mortgage Claims often encounter challenges such as navigating complex documentation, managing tight deadlines, and ensuring strict adherence to regulatory guidelines. You may also need to resolve discrepancies between parties, address high volumes of claims, and stay current with evolving industry standards. Successfully overcoming these challenges often requires strong organizational skills, proactive communication, and the ability to keep up with frequent changes in policies and procedures. These aspects make the role dynamic and offer frequent opportunities to learn and grow. You’ll also have the chance to work closely with other departments, such as underwriting and legal, which can expand your professional expertise.

What are the key skills and qualifications needed to thrive in a mortgage claims position, and why are they important?

To thrive as a Mortgage Claims professional, you need a solid understanding of mortgage processes, claims management, and loss mitigation, often supported by experience in finance, insurance, or real estate. Familiarity with industry-specific software such as mortgage servicing platforms, loan management systems, and claims tracking databases is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you excel when reviewing claims and coordinating with stakeholders. These skills ensure accurate claim processing, regulatory compliance, and smooth collaboration with clients and internal teams.

More about Mortgage Claims jobs

What cities are hiring for Mortgage Claims jobs?

Cities with the most Mortgage Claims job openings:

What states have the most Mortgage Claims jobs?

States with the most job openings for Mortgage Claims jobs include:

What job categories do people searching Mortgage Claims jobs look for?

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Mortgage Claims jobs near you
Infographic showing various Mortgage Claims job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.

Claims Supervisor

SWBC

San Antonio, TX • On-site

Full-time

Medical, Retirement

Re-posted 9 days ago

SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and overseeing the department in management's absence.

Why you'll love this role:

This role allows one to learn, develop, or use a wide-set of skills in a face-paced environment. The person will be able to act as a business owner that makes key strategic, business, personnel, and development decisions. It is ideal for someone looking to manage and lead in multi-functional and complex environment.

Essential duties include the following:

  • Supervises the staff and activities involved in all aspects of processing CPI claims to ensure the highest degree of.
  • quality, customer satisfaction, and compliance with company policies and procedures to include maintaining work schedules; interviewing for open positions; coaching, counseling and disciplining; and resolves personnel related issues.
  • Resolves and provides assistance with complex calls, status questions, problems or client complaints to ensure customers satisfaction to include negotiating the settlement of claims and settling loss claims.
  • Trains new employees and keeps staff members informed of new procedures to include ensuring that the claims procedure manual is current and up-to-date.
  • Monitors, submits, and coordinates scheduling change requests with Workforce Management to ensure attendance and adherence standards.
  • Oversees all aspects and functions of Claim's processing in the absence of the department manager.
  • Provides coaching and feedback as necessary in support of performance goals and objectives.
  • Performs assignment coordination of all work queues and roles related to ensuring the timely working of the claims inventory.

Serious candidates will possess the minimum requirements:

  • Some college course work in business, marketing, related field, or equivalent experience.
  • Possess a Texas P&C Adjuster's License.
  • Minimum of three to four (3-4) years high-level call center, telemarketing, customer service, quality auditing, or related experience, which includes one (1) year in a team lead, instructional, or training capacity, preferably in an insurance or banking environment.
  • Property insurance claims adjusting experience, catastrophe, and/or field experience preferred.
  • Working knowledge of mortgage insurance coverage and procedures.
  • Excellent negotiation, analytical, and organizational skills.
  • Excellent communication (both written and oral), customer service, and telephone etiquette skills.
  • Working knowledge of personal computers to include MS Word, Excel, Internet, and AS400.
  • Self-starter, be able to work independently and exercise sound judgment.
  • Able to sit for long periods of time while executing computer applications and responding to customer phone inquiries.
  • May be required to lift 10-20 lbs. of training materials or other documents.
  • May be required to stand for long periods of time while conducting training and/or observation sessions.

SWBC offers*:

  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Emerging Professionals and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

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