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Mortgage Claims Jobs (NOW HIRING)

The EMAC Group

Mortgage Claims Specialist

Detroit, MI · On-site

POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...

The EMAC Group

Mortgage Claims Specialist

Detroit, MI · On-site

POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...

Agility 360

VP of Mortgage Default

Irving, TX

Provide oversight of Mortgage Claims and Property Preservation activities, ensuring adherence to regulatory, investor, insurer, and company requirements. * Partner with attorneys, trustees, property ...

Agility 360

VP of Mortgage Default

Irving, TX · On-site

Provide oversight of Mortgage Claims and Property Preservation activities, ensuring adherence to regulatory, investor, insurer, and company requirements. * Partner with attorneys, trustees, property ...

AppleOne

Mortgage Claims - FHA Part B

Schertz, TX · Remote

$28/hr

This role is ideal for a mortgage servicing professional with strong knowledge of FHA Part B claims, Claims Without Conveyance of Title, foreclosure claims, and investor guideline compliance. The FHA ...

loanDepot

Claims Specialist

Plano, TX · On-site

$25 - $31/hr

Mortgage claims experience required. * Loss analysis experience required. * MSP/BK Mortgage Servicing system knowledge preferred. * Experience working within investor and insurer guidelines related ...

AppleOne

Remote FHA/VA Claims Analyst

Austin, TX · Remote

$52K/yr

Job Summary We are seeking a Remote Mortgage Claims QA Analyst to support quality assurance for FHA, VA, USDA, CWCOT, and Supplemental foreclosure claims. This direct hire opportunity is ideal for a ...

SWBC

Claims Supervisor

San Antonio, TX

SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...

Swbc

Claims Supervisor

San Antonio, TX

SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and ...

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Mortgage Claims information

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$12

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How much do mortgage claims jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for mortgage claims in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are some common challenges faced in a mortgage claims role?

Professionals in Mortgage Claims often encounter challenges such as navigating complex documentation, managing tight deadlines, and ensuring strict adherence to regulatory guidelines. You may also need to resolve discrepancies between parties, address high volumes of claims, and stay current with evolving industry standards. Successfully overcoming these challenges often requires strong organizational skills, proactive communication, and the ability to keep up with frequent changes in policies and procedures. These aspects make the role dynamic and offer frequent opportunities to learn and grow. You’ll also have the chance to work closely with other departments, such as underwriting and legal, which can expand your professional expertise.

What is a mortgage claims?

A Mortgage Claims job involves processing and managing claims related to mortgage loans, such as insurance claims, foreclosure claims, or investor claims. Professionals in this role review loan documents, assess claim eligibility, and ensure compliance with regulations and lender guidelines. They also communicate with insurers, investors, and borrowers to resolve claim issues. The goal is to minimize financial losses for lenders and ensure accurate claim settlements.

What are the key skills and qualifications needed to thrive in a mortgage claims position, and why are they important?

To thrive as a Mortgage Claims professional, you need a solid understanding of mortgage processes, claims management, and loss mitigation, often supported by experience in finance, insurance, or real estate. Familiarity with industry-specific software such as mortgage servicing platforms, loan management systems, and claims tracking databases is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you excel when reviewing claims and coordinating with stakeholders. These skills ensure accurate claim processing, regulatory compliance, and smooth collaboration with clients and internal teams.

More about Mortgage Claims jobs
What cities are hiring for Mortgage Claims jobs? Cities with the most Mortgage Claims job openings:
What states have the most Mortgage Claims jobs? States with the most job openings for Mortgage Claims jobs include:
What job categories do people searching Mortgage Claims jobs look for? The top searched job categories for Mortgage Claims jobs are:
Mortgage Claims jobs near you
Infographic showing various Mortgage Claims job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.

Mortgage Claims Recovery Specialist

Selene Holdings

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary
The Mortgage Claims Recovery Specialist is responsible for managing the timely filing, tracking, recovery, and reconciliation of mortgage-related insurance, government, investor, and reimbursement claims. This role plays a critical part in maximizing recoveries, minimizing losses, and ensuring compliance with investor, insurer, regulatory, and contractual requirements.
The Mortgage Claims Recovery Specialist partners with internal departments, investors, insurers, attorneys, trustees, title companies, and third-party vendors to ensure claims are accurately prepared, submitted, monitored, and resolved. The ideal candidate is analytical, detail-oriented, and capable of managing multiple priorities in a fast-paced mortgage servicing environment.
Essential Duties and Responsibilities:
Claims Recovery & Administration
  • Prepare, review, submit, and manage Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, investor reimbursement, and other applicable claims from initiation through final resolution.
  • Ensure claim submissions comply with all investor, insurer, regulatory, and contractual requirements.
  • Monitor claim inventories and proactively follow up to ensure timely processing and recovery of proceeds.
  • Research and resolve claim deficiencies, denials, curtailments, rescissions, and other claim exceptions.
  • Coordinate reimbursement and recovery efforts related to foreclosure, bankruptcy, property preservation, title, tax, and other default servicing activities.

Claims Analysis & Recovery Optimization
  • Review claim documentation, servicing records, and loan histories to ensure accuracy and completeness.
  • Analyze losses and identify opportunities to improve recoveries and reduce claim-related losses.
  • Assist with claim appeals and escalations when additional recovery opportunities exist.
  • Identify trends, recurring deficiencies, and process improvement opportunities impacting claim performance.

Cross-Functional Collaboration
  • Partner with Default Servicing, Bankruptcy, Foreclosure, Loss Mitigation, Property Preservation, Accounting, and Investor Reporting teams to obtain and validate claim documentation.
  • Collaborate with attorneys, trustees, vendors, title companies, insurers, and investors to resolve claim-related issues.
  • Serve as a subject matter resource regarding claim requirements, filing procedures, and recovery activities.

Vendor & Stakeholder Management
  • Coordinate with third-party vendors supporting claims administration and post-foreclosure activities.
  • Monitor vendor performance and ensure compliance with established service-level expectations.

Reporting & Compliance
  • Maintain accurate claim records, system documentation, and supporting files.
  • Prepare and distribute recovery, aging, inventory, and management reports.
  • Ensure compliance with investor guidelines, insurer requirements, company policies, and applicable regulatory standards.
  • Support internal audits, external audits, investor reviews, and regulatory examinations.
  • Perform additional duties and special projects as assigned.

Qualifications:
Required Qualifications
  • Strong attention to detail and commitment to accuracy.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Effective verbal and written communication skills.
  • Ability to work independently and collaborate across teams.
  • Sound judgment, professionalism, and ability to handle confidential information.

Preferred Qualifications
  • Knowledge of mortgage servicing, default servicing, foreclosure, bankruptcy, loss mitigation, and investor reporting.
  • Experience with Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, or investor reimbursement claims.
  • Familiarity with mortgage servicing systems and claims platforms, including ICE Mortgage Technology LoanSphere Claims and Proven Claims.

Education & Experience:
Required
  • High School Diploma or GED.
  • Two (2) years of experience in mortgage servicing, claims administration, default servicing, foreclosure, bankruptcy, investor reporting, or a related field.

Preferred
  • Associate's Degree or Bachelor's Degree in Business, Finance, Accounting, or a related discipline.
  • Three (3) to five (5) years of mortgage servicing, default servicing, or mortgage claims experience.

Computer Skills
  • Intermediate proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
  • Experience utilizing mortgage servicing platforms and claims management systems.
  • Preferred experience with ICE Mortgage Technology and Proven products, including MSP Director, Invoice Management, LoanSphere, LoanSphere Claims, and Proven Claims.

Travel
This position is primarily remote/office-based and generally does not require travel. Limited travel may be required periodically to support business needs, training, or team collaboration activities.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
  • Paid Time Off (PTO)
  • Medical, Dental &Vision
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)

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