Position Summary The Mortgage Claims Recovery Specialist is responsible for managing the timely ... Monitor claim inventories and proactively follow up to ensure timely processing and recovery of ...
Position Summary The Mortgage Claims Recovery Specialist is responsible for managing the timely ... Monitor claim inventories and proactively follow up to ensure timely processing and recovery of ...
Position Summary The Mortgage Claims Recovery Specialist is responsible for managing the timely ... Monitor claim inventories and proactively follow up to ensure timely processing and recovery of ...
Position Summary The Mortgage Claims Recovery Specialist is responsible for managing the timely ... Monitor claim inventories and proactively follow up to ensure timely processing and recovery of ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
Mortgage Claims Specialist
Detroit, MI · On-site
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
Mortgage Claims Specialist
Detroit, MI · On-site
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
Claims Processor
Saint Bernard, OH · On-site
$15.75 - $20/hr
The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ... Claims Processor At Fifth Third, we understand the importance of recognizing our employees for the ...
Claims Processor
Saint Bernard, OH · On-site
$15.75 - $20/hr
The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ... Claims Processor At Fifth Third, we understand the importance of recognizing our employees for the ...
Claims Processor
Cincinnati, OH · On-site
$16.25 - $20.75/hr
The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ... Claims Processor At Fifth Third, we understand the importance of recognizing our employees for the ...
Claims Processor
Cincinnati, OH · On-site
$16.25 - $20.75/hr
The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ... Claims Processor At Fifth Third, we understand the importance of recognizing our employees for the ...
Claims Processor
Cincinnati, OH · On-site
$16.25 - $20.75/hr
The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ... Claims Processor At Fifth Third, we understand the importance of recognizing our employees for the ...
Claims Processor
Cincinnati, OH · On-site
$16.25 - $20.75/hr
The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ... Claims Processor At Fifth Third, we understand the importance of recognizing our employees for the ...
Claims Processor
Cincinnati, OH · On-site
$16.25 - $20.75/hr
Claims Analyst I Make banking a Fifth Third better ® We connect great people to great ... The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ...
Claims Processor
Cincinnati, OH · On-site
$16.25 - $20.75/hr
Claims Analyst I Make banking a Fifth Third better ® We connect great people to great ... The residential mortgage portfolio is currently at 325,000 loans, 75% of which are investor owned ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
VP of Mortgage Default
Irving, TX · On-site
Oversee Agency and Government Foreclosure operations, including referral, active foreclosure, post-sale activity, and related default processes. * Provide oversight of Mortgage Claims and Property ...
VP of Mortgage Default
Irving, TX · On-site
Oversee Agency and Government Foreclosure operations, including referral, active foreclosure, post-sale activity, and related default processes. * Provide oversight of Mortgage Claims and Property ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...
VP of Mortgage Default
Irving, TX · On-site
Oversee Agency and Government Foreclosure operations, including referral, active foreclosure, post-sale activity, and related default processes. * Provide oversight of Mortgage Claims and Property ...
VP of Mortgage Default
Irving, TX · On-site
Oversee Agency and Government Foreclosure operations, including referral, active foreclosure, post-sale activity, and related default processes. * Provide oversight of Mortgage Claims and Property ...
CAM Claims Processor III
Getzville, NY · On-site
$22.61 - $37.67/hr
Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned ... Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult ...
CAM Claims Processor III
Getzville, NY · On-site
$22.61 - $37.67/hr
Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned ... Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult ...
CAM Claims Processor III
Getzville, NY · On-site
$22.61 - $37.67/hr
Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned ... Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult ...
CAM Claims Processor III
Getzville, NY · On-site
$22.61 - $37.67/hr
Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned ... Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult ...
CAM Claims Processor III
Getzville, NY · On-site
$22.61 - $37.67/hr
Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned ... Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult ...
CAM Claims Processor III
Getzville, NY · On-site
$22.61 - $37.67/hr
Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned ... Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult ...
CAM Claims Processor III
$22.61 - $37.67/hr
Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned ... Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult ...
CAM Claims Processor III
$22.61 - $37.67/hr
Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned ... Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult ...
Mortgage Claims Processor information
See salary details
$12.02 - $13.33
2% of jobs
$13.33 - $14.64
6% of jobs
$14.64 - $15.95
9% of jobs
$16.63 is the 25th percentile. Wages below this are outliers.
$15.95 - $17.26
14% of jobs
$17.26 - $18.58
18% of jobs
The median wage is $18.62 / hr.
$18.58 - $19.89
17% of jobs
$20.61 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.20
16% of jobs
$21.20 - $22.51
7% of jobs
$22.51 - $23.82
4% of jobs
$23.82 - $25.13
4% of jobs
$25.13 - $26.44
2% of jobs
$12
$19
$26
How much do mortgage claims processor jobs pay per hour?
As of Aug 1, 2026, the average hourly pay for mortgage claims processor in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.
What is the difference between Mortgage Claims Processor vs Mortgage Underwriter?
| Aspect | Mortgage Claims Processor | Mortgage Underwriter |
|---|---|---|
| Primary Role | Reviews and processes mortgage claim submissions for insurance or loan purposes | Evaluates loan applications to determine risk and approval |
| Required Credentials | Typically requires knowledge of mortgage claims, basic financial or insurance certifications | Requires mortgage, financial, or underwriting certifications |
| Work Environment | Office setting, often in insurance or banking companies | Office environment, primarily in banks or lending institutions |
| Industry Usage | Commonly employed in mortgage insurance and loan servicing | Used in mortgage lending and loan approval processes |
The Mortgage Claims Processor focuses on handling and verifying mortgage claim submissions, ensuring proper documentation and processing. In contrast, the Mortgage Underwriter assesses loan applications to determine approval risk. While both roles require financial knowledge and work within the mortgage industry, their responsibilities and focus areas differ significantly.
What does a Mortgage Claims Processor do?
A Mortgage Claims Processor is responsible for reviewing, validating, and processing claims related to mortgage loans, typically in cases of default, foreclosure, or property damage. They ensure all required documentation is collected and that the claim meets investor or insurer guidelines before submitting it for reimbursement. The role involves close attention to detail, knowledge of mortgage regulations, and frequent communication with lenders, insurers, and sometimes borrowers. Their work helps ensure that financial institutions recover losses and remain in compliance with industry standards.
What are the key skills and qualifications needed to thrive as a Mortgage Claims Processor, and why are they important?
To thrive as a Mortgage Claims Processor, you need strong analytical skills, attention to detail, and a solid understanding of mortgage and insurance regulations, typically supported by experience in real estate, finance, or insurance. Familiarity with claims management software, loan servicing systems, and proficiency in Microsoft Office are commonly required, while certifications in mortgage banking or claims handling are advantageous. Excellent organizational skills, effective communication, and problem-solving abilities help professionals stand out in this role. These competencies ensure accurate claim processing, regulatory compliance, and efficient resolution of client issues, all of which are critical for operational success.
What are some common challenges faced by Mortgage Claims Processors and how can they be effectively managed?
Mortgage Claims Processors often encounter challenges such as managing high volumes of time-sensitive documentation, staying updated with changing regulations, and ensuring accuracy to avoid claim denials or delays. Effective organization, strong attention to detail, and clear communication with internal teams and external partners are essential for success. Utilizing workflow management tools and proactively seeking clarification on complex claims can help manage these challenges and maintain efficiency in the role.
More about Mortgage Claims Processor jobs
What job categories do people searching Mortgage Claims Processor jobs look for? The top searched job categories for Mortgage Claims Processor jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Job description
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary
The Mortgage Claims Recovery Specialist is responsible for managing the timely filing, tracking, recovery, and reconciliation of mortgage-related insurance, government, investor, and reimbursement claims. This role plays a critical part in maximizing recoveries, minimizing losses, and ensuring compliance with investor, insurer, regulatory, and contractual requirements.
The Mortgage Claims Recovery Specialist partners with internal departments, investors, insurers, attorneys, trustees, title companies, and third-party vendors to ensure claims are accurately prepared, submitted, monitored, and resolved. The ideal candidate is analytical, detail-oriented, and capable of managing multiple priorities in a fast-paced mortgage servicing environment.
Essential Duties and Responsibilities:
Claims Recovery & Administration
Claims Analysis & Recovery Optimization
Cross-Functional Collaboration
Vendor & Stakeholder Management
Reporting & Compliance
Qualifications:
Required Qualifications
Preferred Qualifications
Education & Experience:
Required
Preferred
Computer Skills
Travel
This position is primarily remote/office-based and generally does not require travel. Limited travel may be required periodically to support business needs, training, or team collaboration activities.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
Position Summary
The Mortgage Claims Recovery Specialist is responsible for managing the timely filing, tracking, recovery, and reconciliation of mortgage-related insurance, government, investor, and reimbursement claims. This role plays a critical part in maximizing recoveries, minimizing losses, and ensuring compliance with investor, insurer, regulatory, and contractual requirements.
The Mortgage Claims Recovery Specialist partners with internal departments, investors, insurers, attorneys, trustees, title companies, and third-party vendors to ensure claims are accurately prepared, submitted, monitored, and resolved. The ideal candidate is analytical, detail-oriented, and capable of managing multiple priorities in a fast-paced mortgage servicing environment.
Essential Duties and Responsibilities:
Claims Recovery & Administration
- Prepare, review, submit, and manage Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, investor reimbursement, and other applicable claims from initiation through final resolution.
- Ensure claim submissions comply with all investor, insurer, regulatory, and contractual requirements.
- Monitor claim inventories and proactively follow up to ensure timely processing and recovery of proceeds.
- Research and resolve claim deficiencies, denials, curtailments, rescissions, and other claim exceptions.
- Coordinate reimbursement and recovery efforts related to foreclosure, bankruptcy, property preservation, title, tax, and other default servicing activities.
Claims Analysis & Recovery Optimization
- Review claim documentation, servicing records, and loan histories to ensure accuracy and completeness.
- Analyze losses and identify opportunities to improve recoveries and reduce claim-related losses.
- Assist with claim appeals and escalations when additional recovery opportunities exist.
- Identify trends, recurring deficiencies, and process improvement opportunities impacting claim performance.
Cross-Functional Collaboration
- Partner with Default Servicing, Bankruptcy, Foreclosure, Loss Mitigation, Property Preservation, Accounting, and Investor Reporting teams to obtain and validate claim documentation.
- Collaborate with attorneys, trustees, vendors, title companies, insurers, and investors to resolve claim-related issues.
- Serve as a subject matter resource regarding claim requirements, filing procedures, and recovery activities.
Vendor & Stakeholder Management
- Coordinate with third-party vendors supporting claims administration and post-foreclosure activities.
- Monitor vendor performance and ensure compliance with established service-level expectations.
Reporting & Compliance
- Maintain accurate claim records, system documentation, and supporting files.
- Prepare and distribute recovery, aging, inventory, and management reports.
- Ensure compliance with investor guidelines, insurer requirements, company policies, and applicable regulatory standards.
- Support internal audits, external audits, investor reviews, and regulatory examinations.
- Perform additional duties and special projects as assigned.
Qualifications:
Required Qualifications
- Strong attention to detail and commitment to accuracy.
- Excellent analytical, problem-solving, and organizational skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Effective verbal and written communication skills.
- Ability to work independently and collaborate across teams.
- Sound judgment, professionalism, and ability to handle confidential information.
Preferred Qualifications
- Knowledge of mortgage servicing, default servicing, foreclosure, bankruptcy, loss mitigation, and investor reporting.
- Experience with Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, or investor reimbursement claims.
- Familiarity with mortgage servicing systems and claims platforms, including ICE Mortgage Technology LoanSphere Claims and Proven Claims.
Education & Experience:
Required
- High School Diploma or GED.
- Two (2) years of experience in mortgage servicing, claims administration, default servicing, foreclosure, bankruptcy, investor reporting, or a related field.
Preferred
- Associate's Degree or Bachelor's Degree in Business, Finance, Accounting, or a related discipline.
- Three (3) to five (5) years of mortgage servicing, default servicing, or mortgage claims experience.
Computer Skills
- Intermediate proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
- Experience utilizing mortgage servicing platforms and claims management systems.
- Preferred experience with ICE Mortgage Technology and Proven products, including MSP Director, Invoice Management, LoanSphere, LoanSphere Claims, and Proven Claims.
Travel
This position is primarily remote/office-based and generally does not require travel. Limited travel may be required periodically to support business needs, training, or team collaboration activities.
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
- Paid Time Off (PTO)
- Medical, Dental &Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)