ZipRecruiter

Log In

1

Mortgage Assistant Jobs in Indiana (NOW HIRING)

Fifth Third

Mortgage Sales Assistant

Fort Wayne, IN · On-site

Mortgage Sales Assistant At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our ...

next page

Showing results 1-20

All JobsMortgage JobsMortgage Assistant JobsMortgage Assistant Jobs in Indiana

Mortgage Assistant information

See Indiana salary details

$27.1K

$36.1K

$44.7K

How much do mortgage assistant jobs pay per year?

As of Aug 8, 2026, the average yearly pay for mortgage assistant in Indiana is $36,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $38,100.00 per year, depending on experience, location, and employer.

What is a mortgage assistant?

A Mortgage Assistant is a professional who supports mortgage loan officers and brokers by handling administrative tasks throughout the loan process. Their responsibilities often include gathering client documentation, verifying information, managing files, scheduling appointments, and communicating with clients or lenders. By assisting with these tasks, Mortgage Assistants help ensure that mortgage applications are processed efficiently and accurately, allowing loan officers to focus on client relations and closing deals. They play a critical role in streamlining the mortgage approval process and maintaining compliance with regulations.

What are the key skills and qualifications needed to thrive as a mortgage assistant, and why are they important?

To thrive as a Mortgage Assistant, you need a solid understanding of mortgage processes, attention to detail, and basic financial knowledge, often supported by a high school diploma or relevant experience. Familiarity with loan origination systems (LOS), document management software, and customer relationship management (CRM) tools is typical. Strong organizational skills, clear communication, and the ability to multitask efficiently are essential soft skills in this role. These abilities ensure accurate loan processing, effective client interactions, and smooth workflow within a fast-paced mortgage environment.

What is the difference between Mortgage Assistant vs Loan Processor?

AspectMortgage AssistantLoan Processor
CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; certifications like NMLS may be preferred
Work EnvironmentOffice setting, supporting mortgage teamOffice environment, handling loan documentation
Employer & IndustryBanks, mortgage companies, credit unionsBanks, mortgage lenders, financial institutions
Primary ResponsibilitiesAssisting with administrative tasks, scheduling, document prepReviewing loan documents, verifying information, processing applications

Mortgage Assistants support mortgage teams with administrative duties, while Loan Processors handle detailed loan documentation and verification. Both roles are essential in the mortgage industry, often working closely but with distinct responsibilities.

What does a mortgage assistant do?

As a mortgage assistant, your primary responsibilities are to review loan applications and prepare letters of credit for clients. You are an assistant loan officer, so work with your supervising loan officer and serve as administrative support. Your job duties include providing customer service over the phone and in person, fielding questions and complaints from customers, using computer programs to track loan processing and billing, and organizing documents. The qualifications to start your career as a mortgage assistant are a high school diploma or GED certificate and customer service experience. However, an associate degree in office administration or finance can help give you an edge in your job search.

What are some of the most common challenges mortgage assistants face in supporting loan officers and how can they prepare for them?

Mortgage Assistants often face challenges such as managing tight deadlines, ensuring the accuracy of documentation, and coordinating effectively with multiple stakeholders like loan officers, underwriters, and clients. Staying organized, developing strong communication skills, and becoming proficient in mortgage software systems can help address these challenges. By proactively anticipating the needs of loan officers and maintaining attention to detail, Mortgage Assistants can play a key role in keeping the loan process on track and ensuring a smooth experience for all parties involved.
More about Mortgage Assistant jobs
What are the most commonly searched types of Mortgage jobs in Indiana? The most popular types of Mortgage jobs in Indiana are:
What are popular job titles related to Mortgage Assistant jobs in Indiana? For Mortgage Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Mortgage Assistant jobs in Indiana look for? The top searched job categories for Mortgage Assistant jobs in Indiana are:
What cities in Indiana are hiring for Mortgage Assistant jobs? Cities in Indiana with the most Mortgage Assistant job openings:
Mortgage Assistant jobs near you
Infographic showing various Mortgage Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,113 per year, or $17.4 per hour.

Mortgage Sales Assistant

Fifth Third

Fort Wayne, IN • On-site

Full-time

Re-posted 27 days ago

Job description

Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Provides a wide range of duties related to the day-to-day sales functions of Mortgage Loan Originators. Acts as the main facilitator for communications between the MLO and sourcing agents, customers, vendors, and sales support.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Work with customers to set expectations including but not limited to rate inquires, appointments, loan status and other information deemed necessary.
  • Confirm appointments and review with customer all documents needed at time of application to ensure efficiency.
  • Assure all components to the file are ordered, copied and included in the loan package prior to processing.
  • Provide marketing support.
  • Serve as a liaison between Loan Consultant and Sales Support.
  • Builds relationships with Realtors, Builders, Appraisers and Title Companies.
  • Confirm and/or cross-sell additional banking products.
  • Assisting in other areas as needed.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • High school diploma or equivalent.
  • Minimum one-year customer service, mortgage processing or loan originations experience.
  • Broad understanding of residential mortgage loans.
  • Proven computer skills with knowledge of windows based applications.
  • Knowledge of federal lending regulations governing residential real estate lending.
  • Demonstrated leadership and organizational skills.
  • Strong written and verbal communications skills.
  • Demonstrated teamwork and customer service skills.
  • Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
  • Ability to learn and apply knowledge of conventional, government, portfolio guidelines and the computer loan application system.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Mortgage Sales Assistant

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Fort Wayne, Indiana 46825

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Apply