ZipRecruiter

Log In

1

Mood Media Support Jobs (NOW HIRING)

Mood Media

Channel Partner Service Manager

Fort Mill, SC · On-site

$133K - $134K/yr

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... This role is the liaison between the partner and Mood internal teams to support their day-to-day ...

Mood Media

Accounts Receivable Manager

Fort Mill, SC · On-site

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... Support other Accounts Receivable Managers with escalated issues that need support from the ...

5 North Media Inc.

Be Seen First

Field Service Technician - Audio Video

San Diego, CA · On-site

$25 - $34/hr

Audio Video Installation Technician is responsible for the installation and support of complex ... Paid time off Company Description 5 North Media, Mood San Diego, is a locally owned and operated ...

Zum Consulting

Sales Account Executive

Harlingen, TX · On-site

MOOD Media Corporation works with more than 800 retail chains in more than 40 countries throughout ... A support team to back you up. * Base Salary with commissions and bonus. * Company laptop, car and ...

zum consulting

Sales Account Executive

Harlingen, TX · On-site

MOOD Media Corporation works with more than 800 retail chains in more than 40 countries throughout ... A support team to back you up. Base Salary with commissions and bonus. Company laptop, car and a ...

Orangetheory Fitness

Social Media Marketing

Laredo, TX · On-site

$10/hr

They will be physically stronger, but beyond that, they will notice improvements to their mood ... We will work to create a sustainable culture that supports a healthy space for learning and growing ...

Krewe Eyewear

Graphic Designer

New Orleans, LA · On-site

$90K/yr

... media. * Support the development of creative for product launches, seasonal campaigns, and brand ... including mood boards, layouts, and references. * Work cross-functionally with Marketing, ...

next page

Showing results 1-20

All JobsMood Media Support Jobs

Mood Media Support information

See salary details

$11

$18

$26

How much do mood media support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for mood media support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by Mood Media Support specialists, and how can they be effectively addressed?

Mood Media Support specialists often encounter challenges such as troubleshooting diverse audio-visual equipment, managing remote diagnostics, and balancing multiple client requests simultaneously. Staying current with evolving technology and maintaining clear communication with both clients and internal teams are key to overcoming these obstacles. Effective time management, a proactive approach to learning, and strong problem-solving skills help ensure high-quality service delivery and client satisfaction.

What does a Mood Media Support specialist do?

A Mood Media Support specialist assists clients with issues related to Mood Media's products and services, such as music, digital signage, scent, and messaging solutions for businesses. They provide technical troubleshooting, answer service-related questions, and help clients maximize the effectiveness of Mood Media's solutions in their establishments. Their job often involves remote problem-solving, coordinating with technical teams, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Mood Media Support specialist, and why are they important?

To thrive as a Mood Media Support specialist, you need strong troubleshooting abilities, customer service skills, and familiarity with audio-visual systems, often supported by experience in technical support or IT. Proficiency with ticketing systems, remote diagnostic tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues efficiently. These skills ensure timely resolution of technical problems, high client satisfaction, and smooth operation of media solutions.

What is the difference between Mood Media Support vs Audio Visual Technician?

AspectMood Media SupportAudio Visual Technician
CredentialsCustomer service, technical support skillsAV certifications, technical training
Work EnvironmentCall centers, client support, remote or on-siteEvent venues, corporate settings, on-site installations
Industry UsageMedia, marketing, retail environmentsEvents, conferences, corporate AV setups
Common Search IntentSupport roles, troubleshooting, client assistanceSetup, maintenance, and operation of AV equipment

While both roles involve technical support, Mood Media Support primarily focuses on customer service and troubleshooting in media and retail environments. In contrast, Audio Visual Technicians handle the installation, operation, and maintenance of AV equipment at events and corporate sites. The roles differ mainly in their work settings and technical requirements, but both are essential in supporting media and presentation needs.

More about Mood Media Support jobs
What cities are hiring for Mood Media Support jobs? Cities with the most Mood Media Support job openings:
What are the most commonly searched types of Mood Media Support jobs? The most popular types of Mood Media Support jobs are:
What states have the most Mood Media Support jobs? States with the most job openings for Mood Media Support jobs include:
What job categories do people searching Mood Media Support jobs look for? The top searched job categories for Mood Media Support jobs are:
Mood Media Support jobs near you
Infographic showing various Mood Media Support job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 21% Part Time, and 11% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Channel Partner Service Manager

Channel Partner Service Manager

Mood Media

Fort Mill, SC • On-site

$133K - $134K/yr

Full-time

Posted 21 days ago

Mood Media rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

11th of 65 rated media

Job description

About Mood:

Mood Media is the world’s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day.

General Summary:

The Channel Partner Service Manager will be the primary point of contact for our top 10 DMX Dealer and US Independent Affiliates as assigned by management. This role is the liaison between the partner and Mood internal teams to support their day-to-day request and inquires. The Channel Partner Service Manager creates a strong relationship with the assigned Affiliate Partners to support growth and teamwork.

Essential Job Functions and Responsibilities:

  • Primary point of contact for top 10 Affiliates and Dealers by assignment.
  • Research and reconcile IA / Mood billing accounts for proper rebate expectations. This includes individual request as well as any project clean up.
  • Research and reconcile invoice disputes and issue credit request / rebill if required.
  • Collect on outstanding and past due AR for their assigned account base (US IA’s only) and assist with dealer (collections made by OTC).
  • Coordinate with internal departments for billing, rebate, credit and/or discrepancies for resolution.
  • Review & reconcile reverse pass thru accounts for accuracy in billing and payment receipts.
  • Liaison support for service and installation request.
  • Projects and initiatives as assigned by management

Essential Job Qualifications:

High School (or GED) plus 2-3 years of other specialized schooling or equivalent such as 1-3 years of Accounting and/or Finance applications and analytics is required; 1 year of experience with the company working in an analytics role

Knowledge/Skills/Abilities:

  • Proficient with Microsoft Office Suite
  • Oracle experience is preferred.
  • Understanding of all Mood products and services, specifically from a costing perspective
  • Analytical thinking & reasoning skills is required
  • Excellent verbal and written skills
  • Good presentation skills
  • Excellent time-management and organizational skills
  • Understanding of contractual terms & terminology

For further information about Mood Media, please visit www.moodmedia.com.

Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.