Monogram Aerospace Jobs (NOW HIRING)

Contract Administrator II
Company: Monogram Aerospace Fasteners
Primary Location: 3423 S Garfield Avenue, Commerce, CA 90040 USA
Workplace Type: On-site
Employment Type: Salaried Full-Time
Function: Customer Service
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Main Duties & Responsibilities
Summary:
PennAero is hiring a Contract Administrator at our Monogram Aerospace Fastener company in Commerce, CA. With over 125 years of manufacturing experience, Monogram Aerospace Fasteners prides itself on designing, developing and delivering innovative high-quality aerospace fasteners and products to its customers. In addition to blind bolts, Monogram also offers a wide array of products, including temporary fasteners, collars, and various fastener installation and removal tools.
About PennAero:
PennAero is a leading manufacturer of highly engineered fasteners and specialized components for critical aerospace, defense, space, and advanced energy applications. We partner with customers to solve their most complex challenges, bringing technical depth and disciplined, agile execution when it matters most. Experience guides our growth-strengthening capabilities and expanding our global platform as markets evolve. To learn more about PennAero's capabilities and commitment to aerospace excellence, visit https://pennaero.com
Summary/Objective
The Contract Administrator is responsible for managing and administeringmoderately complex customer contracts, including government and commercialagreements, in support of aerospace manufacturing programs. This mid-level roleserves as a key liaison between internal stakeholders and external customers,ensuring contract compliance, risk mitigation, and timely execution ofcontractual obligations.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.
Review and proofread work completed by colleagues to ensure accuracy and reducethe potential for errors.
Utilize the ERP system and Customer Support Portal (CRM) to do daily functions.
Assist with financial audits that requires sales documentation.
Demonstrate strong expertise in DFAR/FAR/ITAR compliance and participate in theannual conference to stay current with regulatory updates.
Liaison between the customers you manage and Monogram Aerospace Fasteners.
Review and price large bids for supervisor/management to review to ensure thecompany meets deadline for bid.
Communicate changes in delivery date and reason for delay in product shipmentto customer and negotiate new delivery dates based on collaboration withProduction Control.
Conduct a thorough review of customer drawings and specifications as contractsare awarded or renewed.
Collaborate with Quality and/or Engineering departments upon receipt of Noticesof Nonconformance to facilitate resolution.
Maintain in-depth knowledge of product offerings, pricing, delivery schedules,and drop-ship procedures as required.
Effectively organize, prioritize, and manage workload to meet deadlines anddepartment objectives.
Lead and participate in meetings with customers and internal teams to discussissues, updates, and improvements.
Accurately file and scan documentation, ensuring records are maintained inappropriate digital or physical locations.
Possess deep expertise in differentiating between OEMs and authorizeddistributors to inform strategic sourcing and procurement decisions.
Collaborate with Inside Sales Supervisor or Manager on internal processes ofRFQs, sales orders, order confirmations.
Review and analyze customer contracts to verify alignment with contractualobligations.
Maintain and update customer accounts to ensure accurate and currentinformation.
Collaborate with Engineering department and Production planning on new productdevelopment.
Address escalated concerns, inquiries, and complaints with urgency andprofessionalism.
Presenting sales strategies and goals to the teams to ensure alignmentthroughout the department.
Develop an understanding of sales reports, forecasting, and sales performancemetrics.
Collaborate with supervisor to ensure ERP sales procedures (AS9100) and workinstructions for customer support portal.
Performs other duties as assigned.
Competencies
Communication Proficiency
Problem Solving/Analysis
Business Acumen
Physical Demands
The physical demands described here are representative of those that must bemet by an employee to successfully perform the essential functions of the job.
The employee is occasionally required to sit, climb or balance; and stoop,kneel, crouch or crawl. The employee must frequently lift and/or move up to 10pounds and occasionally lift and/or move up to 25 pounds. Specific visionabilities required by this job include close vision, distance vision, colorvision, peripheral vision, depth perception and ability to adjust focus.
Position type/Expected Hours of Work
This is a full-time position. Hours of work are generally between 7:00 am- 4:00 pm Monday to Friday. Occasional overtime may be required.
Travel
Travel is primarily local during the business day, although someout-of-the-area and overnight travel may be expected.
This role is required to be on-site 5 days at the Commerce,CA location.
Qualifications
Required Education and Experience
5+ years of customer service and additional experience in administration ofcommercial contracts.
Preferred bachelor's degree in business administration.
ITAR
This role involves access to technical data and/or hardware subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). In order to comply with these laws, employment is contingent upon verifying your status as a "U.S. Person" as defined by 22 C.F.R. § 120.15, or obtaining any required government authorization.
Compensation
In compliance with all states and cities requiringtransparency of pay, the expected pay range for this position is $60,000 -$85,000.
Compensation can vary depending on several factors,including a candidate's qualifications, skills, experience, competencies, andgeographic location. Some roles may qualify for extra incentives likeequity, commissions, or other variable performance-related bonuses. Further details will be provided by our recruiting team during the interviewprocess.
Benefits
Benefit offerings include Medical Insurance and Prescription Drugs, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Life Insurance, Short-Term Disability, Long-Term Disability Insurance (for eligible employees), Employee Assistance Plan (EAP), Paid Time Off (may include vacation and sick time), Retirement Program, and Other Voluntary Benefits.