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Monitoring Agent Jobs (NOW HIRING)

eClerx LLC

Senior AI Developer

Manhattan, NY · On-site

$125K - $140K/yr

Develop and support AIOps capabilities and CI/CD pipelines for AI agent deployment, versioning, and monitoring (including LangSmith or equivalent observability tooling) * Work with modern data ...

Nota AI

Define service reliability metrics (SLI/SLO) for AI and Agent services and build resilient architectures with timeout, fallback, retry, circuit breaker, and monitoring mechanisms. * Rapidly prototype ...

SmithRx

Lead, Member Support

Lehi, UT · On-site

$11.50 - $14.75/hr

Drive quality member experiences by listening and monitoring agent interactions * Track agent attendance to drive consistent capacity * Assist with onboarding process * Assist members by taking calls ...

Nota AI

[America Tech] AI SW Engineer

Sunnyvale, CA · On-site

Define service reliability metrics (SLI/SLO) for AI and Agent services and build resilient architectures with timeout, fallback, retry, circuit breaker, and monitoring mechanisms. * Rapidly prototype ...

eClercx

Senior AI Developer

Manhattan, NY · On-site

$125K - $140K/yr

Develop and support AIOps capabilities and CI/CD pipelines for AI agent deployment, versioning, and monitoring (including LangSmith or equivalent observability tooling) * Work with modern data ...

eClerx

Senior AI Developer

Manhattan, NY · On-site

$125K - $140K/yr

Develop and support AIOps capabilities and CI/CD pipelines for AI agent deployment, versioning, and monitoring (including LangSmith or equivalent observability tooling) * Work with modern data ...

SmithRx

Lead, Member Support

Plano, TX · On-site

$11.75 - $15/hr

Drive quality member experiences by listening and monitoring agent interactions * Track agent attendance to drive consistent capacity * Assist with onboarding process * Assist members by taking calls ...

University of Washington

AI Agent Builder

Seattle, WA · On-site

Monitor agent performance, usage analytics, and user feedback to continuously improve deployed solutions. * Implement guardrails, safety mechanisms, and evaluation frameworks to ensure responsible AI ...

API Alarm Monitoring Inc

Station Agent

Denver, CO

$13/hr

We are looking for team players to provide alarm monitoring and verification services in our world ... As a Station Agent, you will be involved in keeping communities safe and saving lives.

API Alarm Monitoring Inc

Station Agent

Denver, CO

$13/hr

We are looking for team players to provide alarm monitoring and verification services in our world ... As a Station Agent, you will be involved in keeping communities safe and saving lives.

Uw

AI Agent Builder

Seattle, WA

Monitor agent performance, usage analytics, and user feedback to continuously improve deployed solutions. * Implement guardrails, safety mechanisms, and evaluation frameworks to ensure responsible AI ...

Choreo

Head of Investment Data & AI

Columbia, MD

Manage the technical build and iteration of the Due Diligence Research Agent, Portfolio Monitoring Agent, and Advisor Content Agent, in close partnership with the Manager Research Leads, Portfolio ...

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Monitoring Agent information

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How much do monitoring agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for monitoring agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a monitoring agent?

Monitoring Agents are professionals responsible for observing, tracking, and reporting on specific activities, systems, or environments to ensure compliance, security, or optimal performance. They often work in sectors like security, IT, environmental management, and customer service. Their main duties include monitoring live data or physical spaces, detecting irregularities or breaches, and promptly notifying relevant personnel of any issues. Monitoring Agents play a crucial role in maintaining safety, efficiency, and operational standards within organizations.

What are the key skills and qualifications needed to thrive as a monitoring agent?

To thrive as a Monitoring Agent, you need strong attention to detail, analytical skills, and typically a high school diploma or equivalent. Familiarity with monitoring software, alarm systems, and incident management platforms is often required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help agents respond effectively to incidents. These skills ensure timely detection and resolution of issues, safeguarding assets and maintaining operational security.

What are some common challenges monitoring agents face when handling multiple incidents simultaneously?

Monitoring Agents often encounter situations where multiple alerts or incidents occur at the same time, requiring swift prioritization and effective multitasking. The challenge lies in accurately assessing the severity of each alert, communicating updates to relevant teams, and ensuring that no critical issues are overlooked. Strong organizational skills, familiarity with monitoring tools, and clear communication are essential to manage these high-pressure moments efficiently. Support from experienced colleagues and standardized escalation procedures also help agents succeed in such scenarios.

What is the difference between Monitoring Agent vs Network Technician?

AspectMonitoring AgentNetwork Technician
Required CredentialsCertifications like CompTIA A+, Network+Certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentMonitoring systems, remote or on-site, focused on system healthOn-site or remote, configuring and troubleshooting network hardware
Employer & Industry UsageIT service providers, data centers, cybersecurity firmsTelecom companies, IT departments, network service providers

Monitoring Agents primarily focus on overseeing system health and alerting issues, while Network Technicians handle network setup, maintenance, and troubleshooting. Both roles require technical certifications and often work in similar environments, but Monitoring Agents concentrate on system monitoring tools, whereas Network Technicians work directly with network hardware and infrastructure.

More about Monitoring Agent jobs

What states have the most Monitoring Agent jobs?

States with the most job openings for Monitoring Agent jobs include:

What are popular job titles related to Monitoring Agent jobs?

For Monitoring Agent jobs, the most frequently searched job titles are:

Monitoring Agent jobs near you
Infographic showing various Monitoring Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.

2nd & 3rd Shift Dispatcher/Alarm (Signing Bonus Included)

Willard, MO • On-site

Federal Protection Inc
Investigation and Physical Security Services • 201 - 500 employees
Learn more about Federal Protection Incexternal

$35K - $45K/yr

Full-time

Re-posted 4 days ago

Job description

Federal RESPONSE CENTER, INC.®

2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192

Alarm Operator (Customer Service and Security Alarm Dispatcher)

SUMMARY DESCRIPTION:

  • Under general direction of Response Center Manager, responsible for monitoring security and life safety alarm systems, dispatching law enforcement/first responders, and coordinating service requests from customers
  • Currently seeking candidates for 2nd shift (11:00 am- 9:00 pm 3rd shift (9:00 pm- 7:00 am)
  • Rotating schedule including some weekends (4 to 5 days on / 3 to 4 days off)
  • Opportunity for advancement & specialization
  • Multi-Tier training program provides essential employee-development and offers additional compensation upon graduation of each tier
  • Shift Differential for 2nd and 3rd shift
  • This is a fast paced position that is challenging but rewarding. As an alarm monitoring agent you will work on a team to help protect our customers, their families, and their businesses.
  • $1,500 Signing Bonus Included 

JOB REQUIREMENTS:

Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:

1. High School Diploma or GED.

2. Monitoring/Dispatching experience preferred.

KNOWLEDGE:

Customer Service, Multi-line phones, life-safety

Microsoft Office; primarily Outlook, Microsoft Excel and Word.

SKILLS:

Excellent customer service skills with co-workers and customers by telephone. Computer based dispatching and service call scheduling helpful but not required. Good documentation and data entry skills. Accurate typing and 10-key skills. Must be detail oriented and very organized with superior telephone, written & verbal communication, and interpersonal skills. Must have confidence to work independently, but responsive to team environment.

ABILITY:

Multi task ability and stress tolerance. Must be able to effectively communicate and articulate with technicians and customers professionally. Must be able to problem solve, be a quick thinker and resourceful. Strong phone presence, with the ability to speak clearly and project voice. Must have the physical ability to bend down to get into file and to lift up to 50 lbs.

FLSA STATUS:

Non-Exempt


Work Remotely

  • No

Job Type: Full-time