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Monitoring Agent Jobs in California (NOW HIRING)

Sierra

Software Engineer, Insights

San Francisco, CA · On-site

They are seeking a Software Engineer to build systems for data analysis and monitoring agent performance. Responsibilities : • Reporting & Experimentation: Build a system for analyzing and ...

Compass

Associate Manager, Agent Experience

Los Angeles, CA · On-site

$90K - $100K/yr

Partner with Director of Operations and senior Compass leadership to monitor agent satisfaction and organizational OCRs * Build strong relationships with agents to act as a point of escalation and ...

New

Nace AI

Software Engineer (Backend)

Palo Alto, CA · On-site

... and monitor agent performance, reliability, and safety in production. • Manage and optimize cloud infrastructure (e.g., AWS, GCP, Azure) to ensure high availability, cost-efficiency, and ...

Nace AI

Software Engineer (Backend)

Palo Alto, CA · On-site

Develop and implement AI Agent evaluation methodologies and tooling to rigorously test, benchmark, and monitor agent performance, reliability, and safety in production. * Manage and optimize cloud ...

CFS

Purchasing Agent

Bakersfield, CA · On-site

$70K - $85K/yr

Monitor open purchase orders and proactively expedite or resolve delayed shipments * Verify ... Agent Requirements: * 2+ year of purchasing, procurement, buying, or related experience * Strong ...

New

upsi

Purchasing Agent

Castroville, CA · On-site

Purchasing Agent Purchasing Agent Job Purpose: Obtains requirements by verifying, preparing, and ... Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders.

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All JobsMonitoring Agent JobsMonitoring Agent Jobs in California

Monitoring Agent information

See California salary details

$5

$16

$24

How much do monitoring agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for monitoring agent in California is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a monitoring agent?

To thrive as a Monitoring Agent, you need strong attention to detail, analytical skills, and typically a high school diploma or equivalent. Familiarity with monitoring software, alarm systems, and incident management platforms is often required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help agents respond effectively to incidents. These skills ensure timely detection and resolution of issues, safeguarding assets and maintaining operational security.

What is a monitoring agent?

Monitoring Agents are professionals responsible for observing, tracking, and reporting on specific activities, systems, or environments to ensure compliance, security, or optimal performance. They often work in sectors like security, IT, environmental management, and customer service. Their main duties include monitoring live data or physical spaces, detecting irregularities or breaches, and promptly notifying relevant personnel of any issues. Monitoring Agents play a crucial role in maintaining safety, efficiency, and operational standards within organizations.

What are some common challenges monitoring agents face when handling multiple incidents simultaneously?

Monitoring Agents often encounter situations where multiple alerts or incidents occur at the same time, requiring swift prioritization and effective multitasking. The challenge lies in accurately assessing the severity of each alert, communicating updates to relevant teams, and ensuring that no critical issues are overlooked. Strong organizational skills, familiarity with monitoring tools, and clear communication are essential to manage these high-pressure moments efficiently. Support from experienced colleagues and standardized escalation procedures also help agents succeed in such scenarios.

What is the difference between Monitoring Agent vs Network Technician?

AspectMonitoring AgentNetwork Technician
Required CredentialsCertifications like CompTIA A+, Network+Certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentMonitoring systems, remote or on-site, focused on system healthOn-site or remote, configuring and troubleshooting network hardware
Employer & Industry UsageIT service providers, data centers, cybersecurity firmsTelecom companies, IT departments, network service providers

Monitoring Agents primarily focus on overseeing system health and alerting issues, while Network Technicians handle network setup, maintenance, and troubleshooting. Both roles require technical certifications and often work in similar environments, but Monitoring Agents concentrate on system monitoring tools, whereas Network Technicians work directly with network hardware and infrastructure.

What are popular job titles related to Monitoring Agent jobs in California?

For Monitoring Agent jobs in California, the most frequently searched job titles are:

What job categories do people searching Monitoring Agent jobs in California look for?

The top searched job categories for Monitoring Agent jobs in California are:

Monitoring Agent jobs near you
Infographic showing various Monitoring Agent job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,197 per year, or $16.9 per hour.

Alarm Monitoring Agent

Advanced Protection Industries Inc

Lake Forest, CA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Description:

Job Title: Alarm Monitoring Agent

Job Location: Lake Forest, CA - In office

Job Type: Full-Time; Nonexempt

Shift Time: multiple swing and over night shifts available

  • 9:00 pm - 5:30 am (Monday and Tuesday off) priority
  • 3:00 pm - 11:30 pm (Monday and Tuesday off) priority

Pay Rate: $19.00


Since 2001, National Monitoring Center has been an industry leading third party Alarm System monitoring company, and a member of the Netwatch Group. Each member of the Netwatch Group aims to bring a sense of safety to all our customers across the globe.


Further details regarding our organization can be found at www.NMCcentral.com

To review our Privacy Policy, please follow this link: https://netwatchglobal.ai/privacy-policy/


Would you describe yourself as:

  • Precise
  • Having a Strong Follow Through
  • Open Minded
  • Enthusiastic to Learn
  • Problem Solver
  • Meticulous
  • Honest
  • Determined

If this specifically describes you, please continue reading the job description!


Job Description

Alarm room operators are expected to process alarm signals for clients through outbound telephone calls as well as handle inbound calls from clients regarding alarm signals and other functions regarding their accounts. Alarm signals include burglary, hold-up, medical, fire alarms, and a variety of status-based trouble, supervisory, or maintenance signals. Interactions will include conversations with customers, dispatching agencies such as police and fire departments, and relaying information to individual alarm companies.


National Monitoring Center trains their Alarm Room Operators as part of the on-boarding process. Training is fully paid for by the Company and is conducted as part of the employees’ regular work-shift.


The Alarm Room Operator position is classified as nonexempt, and any hours worked greater than 40 will be paid in accordance with applicable state regulations. Our employees are paid on a weekly basis.


This job description is not designed to cover or contain a comprehensive listing of essential functions or responsibilities that are required of the employee for this job. Essential functions and responsibilities and activities may change at any time with or without notice.

Requirements:

Responsibilities and Duties

  • This position requires strong verbal communication and customer service skills.
  • This is a computer-based position with communication happening by telephone only.
  • There are no sales and no call quotas to meet with this position.
  • The requirements are to deliver exceptional customer service and maintain quality and accuracy while processing alarms

The position also requires candidates to have, or be able to perform, the following:

  • Clear consistent speech in English
  • Positive phone presence
  • Strong attention to detail
  • Proficient use of a computer for typing, reading, and interpreting documents and information
  • Basic mental math for converting various time zones
  • Ability to work in-office; be punctual and arrive at work on time
  • Ability to remain focused and awake while working
  • Ability to work at a desk for extended periods of time (sitting or standing)
  • Ability to work holidays and weekends when a weekend or holiday falls on scheduled work-shift

Qualifications and Skills

  • High school diploma or equivalent is necessary
  • This is an entry level position, with no previous experience required, however, one year of customer service experience is preferred.
  • Must be able to obtain licensing through BSIS/TOPS

Training:

Paid training for this position will be provided to all new hires via a 6-week new hire training program. The training class is planned to start July 13th and will be Monday- Friday from 7:00 am to 3:30 pm. The training schedule requires full attendance.


Shifts: multiple swing and over night shifts available

  • 9:00 pm - 5:30 am (Monday and Tuesday off) priority
  • 3:00 pm - 11:30 pm (Monday and Tuesday off) priority

Company Benefits

  • 401k
  • Medical
  • Dental
  • Vision coverage
  • PTO
  • Weekly pay
  • Direct Deposit
  • And more

As a dynamic organization, business needs and priorities change from time-to-time. As a result, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.


It is the policy of the Netwatch Group to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.


Employment-at-Will: Employment at Netwatch Group is at-will and for no specific duration. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

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