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Modmed Jobs in Riverside, CA (NOW HIRING)

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Modmed information

What is a ModMed?

Modmed typically refers to Modernizing Medicine, a health IT company that develops specialty-specific electronic health record (EHR) systems and healthcare solutions. The company provides cloud-based software designed to improve clinical documentation, streamline workflows, and enhance patient care in medical practices. Their products are commonly used in specialties like dermatology, ophthalmology, orthopedics, and gastroenterology. Modmed's solutions are known for being intuitive and customizable to meet the unique needs of different medical specialties.

What are the key skills and qualifications needed to thrive as an employee at ModMed, and why are they important?

To thrive at ModMed, you need a solid background in healthcare technology, software development, or medical practice management, often supported by relevant degrees or certifications. Familiarity with EMR/EHR systems, programming languages (such as JavaScript or Python), and agile project management tools like Jira is typically required. Strong problem-solving, teamwork, and communication skills help individuals excel in a collaborative, fast-paced environment. These skills and qualities are essential for delivering innovative healthcare solutions and ensuring effective client support.

What are some common challenges faced by employees working at ModMed, and how does the company support its teams in overcoming them?

Employees at ModMed often work in fast-paced, cross-functional teams to deliver healthcare technology solutions. A common challenge is staying current with rapidly evolving industry standards and client needs, which can require frequent adaptation and continuous learning. ModMed supports its employees through robust onboarding, ongoing training programs, and regular collaboration opportunities across departments. Additionally, open communication channels and a culture of feedback help team members address obstacles quickly and collaboratively.

What is the difference between Modmed vs Medical Assistant?

AspectModmed
CredentialsVaries by role, often includes medical coding, billing, or administrative certifications
Work EnvironmentMedical offices, clinics, healthcare organizations, often in administrative or support roles
Industry UsageHealthcare technology and administrative services
Common Search/ComparisonModmed vs Medical Assistant

Modmed refers to a healthcare technology company providing software solutions, while Medical Assistants are clinical support staff performing patient care and administrative tasks. The two roles differ in credentials, work environment, and industry focus, but both are integral to healthcare operations.

What are popular job titles related to Modmed jobs in Riverside, CA?

For Modmed jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Modmed jobs in Riverside, CA look for?

The top searched job categories for Modmed jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Modmed jobs?

Cities near Riverside, CA with the most Modmed job openings:

Modmed jobs near you
Infographic showing various Modmed job openings in Riverside, CA as of September 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Patient Services Representative

Mission Viejo, CA • On-site

Balance Health
See more jobs at Balance Healthexternal

$21 - $23/hr

Full-time

Re-posted 15 days ago

Job description

The Patient Services Representative ('PSR') provides daily support to the administrative operations at the front desk, including patient check-in/check-out and supporting doctors and patients by answering questions and researching issues. Additionally, provides support and assists with the review, development, and updates of office workflows and processes to help improve efficiency for patient flow and support while providing better efficiency for doctors during clinic hours.
Duties and Responsibilities
  • Answer incoming phone calls quickly and properly directs them; including taking precise, detailed messages for clinical and other staff and following up as needed.
  • Professionally and efficiently schedules appointments both over the phone and in person with new and existing patients within the practice.
  • Politely and quickly greet patients checking them in upon arrival and checking them out as they leave their appointment ensuring new appointments are scheduled as needed and per direction.
  • Using an electronic medical record (EMR) system:

o verifies insurance coverage and disability forms
o confirms that appropriate referrals and prior authorizations are in place
o updates demographic information as necessary
o collects patient co-pays and outstanding balances as needed
  • Properly manages incoming referrals in a timely manner scheduling appointments appropriately.
  • Efficiently prioritizes tasks to ensure a smooth daily flow for patients and clinical staff.
  • Uses excellent interpersonal skills, phone etiquette, and general communication skills to ensure patients, coworkers and vendors receive all information necessary to accomplish day-to-day business needs for the clinic.
  • Files medical records, scans, faxes, etc., ensuring accuracy and within timelines per established procedures and protocols.
  • Receives deliveries ensuring proper, efficient distribution / storage.

Requirements
  • 0-2 years of experience working in a professional medical office environment responsible for the front desk, or similar role.
  • Minimum of high-school diploma or equivalent.
  • The ability to handle challenging situations with extreme patience and professionalism.
  • Effective time management and organizational skills including prioritizing daily tasks.
  • Excellent verbal, written, and listening communication skills to interact with patients, physicians, coworkers, and vendors in a professional, courteous manner.
  • Must be committed and reliable reporting to work on time as scheduled to ensure business needs are met.
  • Experience working in a team environment and understands the commitment to be collaborative.
  • Must be able to ensure accurate, timely completion of assigned tasks.
  • Respectfully accepts coaching and guidance provided constructively to ensure continual improvement, career growth, and development.
  • PC Proficient with good working knowledge of Microsoft Office, including Word, Excel, and Outlook.
  • Must have reliable personal transportation and be able to provide proof of insurance to ensure ability to travel as scheduled to two practice locations as scheduled or as needed to ensure proper coverage (up to a 10-mile radius with mileage reimbursement and travel time paid).
  • Understands additional tasks may be assigned to meet business needs.
  • Ability to provide legal proof of eligibility to work in the United States without sponsorship now or in the future.
  • Ability to successfully pass an in-depth background investigation, including clean DMV report and pre-employment drug screen.

Desired :
  • Experience using ModMed or similar system
  • Familiarity with healthcare terminology is highly desirable
  • Experience working in a medical practice environment
  • Spanish-speaking a plus, but not required

or any combination of academic education and professional training and development along with applied work experience that demonstrates the ability to successfully perform the essential functions of the position.
About Balance Health
Balance Health empowers people to live full lives by helping them improve and maintain mobility. We do this by bringing together leading podiatrists, orthopedic surgeons, vascular surgeons, and physical therapists and providing them the tools and resources necessary to deliver exceptional patient care. This mission has made us the fastest growing lower-extremity focused Physician Practice.
Salary Description
$21.00 - $23.00

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