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Moderator Jobs in Decatur, GA (NOW HIRING)

OkWhen

Customer Experience Coordinator

Atlanta, GA

$17.25 - $22.50/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · Remote

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

DH Pace

Talent Community - Atlanta

Atlanta, GA · On-site

Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an ...

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Moderator information

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$13

$30

$52

How much do moderator jobs pay per hour?

As of May 31, 2026, the average hourly pay for moderator in Decatur, GA is $30.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $35.43 per hour, depending on experience, location, and employer.

What Does a Moderator Do?

A moderator facilitates, reviews, and guides a discussion or debate and related interactions to ensure all shared content is appropriate and follows community rules. You can find moderators in a variety of industries and contexts online or at events. Social media moderators, community moderators, discussion/debate moderators, and health care moderators all handle the responsibilities to create a space for positive and safe interaction. As a moderator, your duties involve providing discussion topics, encouraging participants to share, removing unrelated or inappropriate content, answering questions, defining group boundaries and rules, and updating the platform. You also have the authority to decide what information is approved or removed.

What are the key skills and qualifications needed to thrive as a Moderator, and why are they important?

To thrive as a Moderator, you need strong judgment, attention to detail, and a solid understanding of community guidelines or platform policies, often supported by relevant experience or training. Familiarity with moderation tools, content management systems, and reporting platforms is typically required. Excellent communication, conflict resolution, and impartiality are crucial soft skills for managing interactions and maintaining a positive environment. These skills ensure safe, respectful, and well-regulated online or offline communities, which is essential for user trust and engagement.

What are some common challenges faced by Moderators, and how can they effectively handle them?

Moderators often encounter challenges such as managing high volumes of user-generated content, resolving conflicts between community members, and enforcing guidelines consistently. To handle these situations effectively, strong communication skills and the ability to remain impartial are essential. Many Moderators find it helpful to rely on clear moderation policies and team support to ensure fair decision-making and maintain a positive online environment. Collaboration with other moderators and regular check-ins can also be beneficial in addressing complex or sensitive issues.

What are moderators?

Moderators are individuals responsible for overseeing discussions and content on online platforms, forums, or social media to ensure that rules and guidelines are followed. They review posts and comments, remove inappropriate or offensive material, and may also mediate disputes between users. Their goal is to foster a safe, respectful, and productive online environment for all participants.

What is the difference between Moderator vs Content Reviewer?

AspectModeratorContent Reviewer
Primary RoleManage and oversee online discussions, enforce community guidelines, facilitate engagementReview and evaluate content for compliance, quality, and appropriateness
Work EnvironmentOnline platforms, social media, forumsContent management systems, review platforms
Required SkillsCommunication, conflict resolution, community managementAttention to detail, knowledge of policies, content assessment
Common UsageSocial media, forums, live chatsContent platforms, publishing sites

While both roles involve reviewing online content, Moderators focus on managing community interactions and enforcing rules, whereas Content Reviewers primarily evaluate content for compliance and quality before publication or posting.

More about Moderator jobs
What are the most commonly searched types of Moderator jobs in Decatur, GA? The most popular types of Moderator jobs in Decatur, GA are:
What are popular job titles related to Moderator jobs in Decatur, GA? For Moderator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Moderator jobs in Decatur, GA look for? The top searched job categories for Moderator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Moderator jobs? Cities near Decatur, GA with the most Moderator job openings:
Moderator jobs near you
Infographic showing various Moderator job openings in Decatur, GA as of May 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,808 per year, or $30.2 per hour.
Bilingual Chinese (Mandarin) Community & Content Moderator

Bilingual Chinese (Mandarin) Community & Content Moderator

VXI Global Solutions

Morrow, GA • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life

Posted 26 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
We are hiring Bilingual Chinese- Mandarin speaking Community & Content Moderators to support a fast-growing global social media and social commerce platform. This role focuses on platform safety, trust, and policy enforcement, not customer service.
As a Bilingual Chinese - Mandarin Community & Content Moderator, you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Decisions made in this role directly impact user safety, platform integrity, and regulatory compliance.
This is a non-voice, judgment-based role requiring strong decision-making, consistency, and the ability to work with sensitive content.
What You'll Be Supporting
  • A large-scale social media and social commerce platform
  • User-generated content including posts, private messages, and group chats
  • Account enforcement actions and appeal reviews
  • Platform policies related to safety, authenticity, and acceptable use

Key Responsibilities
  • Review and moderate user accounts and content according to defined policies
  • Evaluate reports related to private messages and group chats
  • Assess and process account and content appeals
  • Make consistent enforcement decisions based on platform standards
  • Accurately document moderation actions and rationale
  • Meet quality, productivity, and consistency benchmarks

Work Environment
100% non-voice, case-based work
  • Structured workflows with repetitive decision-making
  • Prolonged screen time
  • Exposure to content that may be sensitive, explicit, or emotionally challenging
  • On-site call center environment

Schedule & Availability
  • On-site role in **Morrow, GA**
  • Must be available **Monday-Saturday**
  • Operating hours range from **8:00AM through 2:00 AM EST**
  • Ability to work evenings and late-night shifts is required
  • Fixed schedules once assigned

Compensation
  • Competitive hourly base pay for bilingual moderators: $24/hr.
  • Full-time, on-site employment
  • Full health benefits (Medical, Dental, Vision)
  • Cell phone benefits ($25/month per line; restrictions may apply)
  • Referral for Life Program™ and abundant advancement opportunities

What We're Looking For
  • Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e-commerce operations, or similar policy-based work
  • Strong judgment and ability to make consistent decisions
  • Familiarity with major social platforms (e.g., short-form video, social media, or online marketplaces)
  • Comfort enforcing rules without emotional escalation
  • High attention to detail and documentation accuracy
  • Psychological resilience and stress tolerance
  • Reliable attendance and schedule adherence
  • Fluent in Mandarin and English required

Important Role Disclosure
This position involves reviewing content that may include **sensitive, explicit, or disturbing material** as a normal part of job duties. Candidates should carefully consider their comfort with these essential functions before applying.
Hiring Process
Qualified candidates will complete:
1. Pre-employment screening and assessments
2. Recruiter interview
3. Operations validation interview
The Operation Validation interview serves as the final step to ensure alignment with job expectations, schedule, and work environment before hire.
Why Join This Program
This is an opportunity to join a newly launched U.S. moderation program, where early team members help establish quality standards, workflows, and platform trust from the ground up.
Equal Employment Opportunity
VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
ADA Accommodation
If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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