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Online Moderator Jobs in Decatur, GA (NOW HIRING)

OkWhen

Customer Experience Coordinator

Dunwoody, GA · Remote

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Comfortable speaking in front of groups and moderating online sessions. * Highly organized ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Comfortable speaking in front of groups and moderating online sessions. * Highly organized ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Comfortable speaking in front of groups and moderating online sessions. * Highly organized ...

DH Pace

Talent Community - Atlanta

Atlanta, GA · On-site

Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an ...

STI

Content Developer

Atlanta, GA · On-site

$118.30K - $123.10K/yr

Conducts online training using Microsoft Teams and on-premise training in conference rooms/computer labs. * Provides an engaging, interactive, and positive learning experience to learners.

Aquent

Content Data Specialist

Atlanta, GA · On-site

$15 - $16.97/hr

We also offer free online training through Aquent Gymnasium. Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation ...

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Online Moderator information

See Decatur, GA salary details

$13

$30

$52

How much do online moderator jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for online moderator in Decatur, GA is $30.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $35.43 per hour, depending on experience, location, and employer.

What Does an Online Moderator Do?

An online moderator oversees message board or chat room discussion and reviews content to ensure every post meets the site’s standards, which may include restrictions of hate speech, racism, classism, sexism, and other forms of offensive behavior, content, or writing. Sites may also have requirements for keeping discussions in the forum on-topic. You can also work as an online moderator for large tech companies, such as Twitter and Facebook, in which your duties are to sift through sometimes graphic footage or other content that violates the terms of service. Your responsibilities are to promote and protect users’ privacy and rights.

What are the key skills and qualifications needed to thrive as an Online Moderator, and why are they important?

To thrive as an Online Moderator, you need strong attention to detail, excellent written communication skills, and a good understanding of community guidelines and digital etiquette, often supported by experience in online community management. Familiarity with moderation tools, content management systems, and platforms such as Discord, Slack, or forum software is typically required. Strong interpersonal skills, conflict resolution abilities, and impartial judgment help moderators manage interactions and maintain a positive environment. These skills are crucial for fostering safe, respectful, and engaging online communities while efficiently handling disputes and inappropriate content.

What are some typical challenges faced by Online Moderators, and how can they effectively manage them?

Online Moderators often encounter challenges such as handling disruptive users, managing high volumes of content, and ensuring community guidelines are consistently upheld. Effectively managing these challenges requires strong communication skills, impartial judgment, and the ability to remain calm under pressure. Many moderators use moderation tools and escalation processes, and they work closely with other moderators and community managers to address complex issues and maintain a positive online environment.

What are online moderators?

Online moderators are individuals responsible for overseeing digital communities, forums, or social media platforms to ensure that users follow community guidelines and rules. Their duties typically include reviewing user-generated content, removing inappropriate posts, resolving conflicts, and sometimes banning users who violate policies. Moderators help maintain a safe and respectful online environment by enforcing standards and promoting positive interactions. They may work for companies, websites, or as volunteers, and often use specialized tools to manage discussions efficiently.

What is the difference between Online Moderator vs Content Reviewer?

AspectOnline ModeratorContent Reviewer
Primary RoleManage online communities, enforce rules, facilitate discussionsEvaluate and approve or reject user-generated content for quality and compliance
Work EnvironmentSocial media platforms, forums, live chat environmentsContent platforms, social media, publishing companies
Required SkillsCommunication, conflict resolution, community managementAttention to detail, understanding of content policies, editing skills
Common Industry UsageSocial media, gaming, online communitiesMedia, publishing, digital content platforms

Online Moderators focus on managing online communities and ensuring user interactions follow guidelines, while Content Reviewers primarily evaluate and approve content for quality and compliance. Both roles require understanding of platform policies and strong communication skills, but their daily tasks differ based on community management versus content evaluation.

More about Online Moderator jobs
What are the most commonly searched types of Moderator jobs in Decatur, GA? The most popular types of Moderator jobs in Decatur, GA are:
What are popular job titles related to Online Moderator jobs in Decatur, GA? For Online Moderator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Moderator jobs in Decatur, GA look for? The top searched job categories for Online Moderator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Moderator jobs? Cities near Decatur, GA with the most Online Moderator job openings:
Online Moderator jobs near you
Bilingual Chinese (Mandarin) Community & Content Moderator

Bilingual Chinese (Mandarin) Community & Content Moderator

VXI Global Solutions

Morrow, GA • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life

Posted 26 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
We are hiring Bilingual Chinese- Mandarin speaking Community & Content Moderators to support a fast-growing global social media and social commerce platform. This role focuses on platform safety, trust, and policy enforcement, not customer service.
As a Bilingual Chinese - Mandarin Community & Content Moderator, you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Decisions made in this role directly impact user safety, platform integrity, and regulatory compliance.
This is a non-voice, judgment-based role requiring strong decision-making, consistency, and the ability to work with sensitive content.
What You'll Be Supporting
  • A large-scale social media and social commerce platform
  • User-generated content including posts, private messages, and group chats
  • Account enforcement actions and appeal reviews
  • Platform policies related to safety, authenticity, and acceptable use

Key Responsibilities
  • Review and moderate user accounts and content according to defined policies
  • Evaluate reports related to private messages and group chats
  • Assess and process account and content appeals
  • Make consistent enforcement decisions based on platform standards
  • Accurately document moderation actions and rationale
  • Meet quality, productivity, and consistency benchmarks

Work Environment
100% non-voice, case-based work
  • Structured workflows with repetitive decision-making
  • Prolonged screen time
  • Exposure to content that may be sensitive, explicit, or emotionally challenging
  • On-site call center environment

Schedule & Availability
  • On-site role in **Morrow, GA**
  • Must be available **Monday-Saturday**
  • Operating hours range from **8:00AM through 2:00 AM EST**
  • Ability to work evenings and late-night shifts is required
  • Fixed schedules once assigned

Compensation
  • Competitive hourly base pay for bilingual moderators: $24/hr.
  • Full-time, on-site employment
  • Full health benefits (Medical, Dental, Vision)
  • Cell phone benefits ($25/month per line; restrictions may apply)
  • Referral for Life Program™ and abundant advancement opportunities

What We're Looking For
  • Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e-commerce operations, or similar policy-based work
  • Strong judgment and ability to make consistent decisions
  • Familiarity with major social platforms (e.g., short-form video, social media, or online marketplaces)
  • Comfort enforcing rules without emotional escalation
  • High attention to detail and documentation accuracy
  • Psychological resilience and stress tolerance
  • Reliable attendance and schedule adherence
  • Fluent in Mandarin and English required

Important Role Disclosure
This position involves reviewing content that may include **sensitive, explicit, or disturbing material** as a normal part of job duties. Candidates should carefully consider their comfort with these essential functions before applying.
Hiring Process
Qualified candidates will complete:
1. Pre-employment screening and assessments
2. Recruiter interview
3. Operations validation interview
The Operation Validation interview serves as the final step to ensure alignment with job expectations, schedule, and work environment before hire.
Why Join This Program
This is an opportunity to join a newly launched U.S. moderation program, where early team members help establish quality standards, workflows, and platform trust from the ground up.
Equal Employment Opportunity
VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
ADA Accommodation
If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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