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Moderator Jobs in Atlanta, GA (NOW HIRING)

OkWhen

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

DH Pace

Talent Community - Atlanta

Atlanta, GA · On-site

Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an ...

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Moderator information

See Atlanta, GA salary details

$13

$29

$51

How much do moderator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for moderator in Atlanta, GA is $29.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $34.90 per hour, depending on experience, location, and employer.

What is a moderator?

Moderators are individuals responsible for overseeing discussions and content on online platforms, forums, or social media to ensure that rules and guidelines are followed. They review posts and comments, remove inappropriate or offensive material, and may also mediate disputes between users. Their goal is to foster a safe, respectful, and productive online environment for all participants.

What does a moderator do?

A moderator facilitates, reviews, and guides a discussion or debate and related interactions to ensure all shared content is appropriate and follows community rules. You can find moderators in a variety of industries and contexts online or at events. Social media moderators, community moderators, discussion/debate moderators, and health care moderators all handle the responsibilities to create a space for positive and safe interaction. As a moderator, your duties involve providing discussion topics, encouraging participants to share, removing unrelated or inappropriate content, answering questions, defining group boundaries and rules, and updating the platform. You also have the authority to decide what information is approved or removed.

What are some common challenges faced by moderators, and how can they effectively handle them?

Moderators often encounter challenges such as managing high volumes of user-generated content, resolving conflicts between community members, and enforcing guidelines consistently. To handle these situations effectively, strong communication skills and the ability to remain impartial are essential. Many Moderators find it helpful to rely on clear moderation policies and team support to ensure fair decision-making and maintain a positive online environment. Collaboration with other moderators and regular check-ins can also be beneficial in addressing complex or sensitive issues.

What is the difference between Moderator vs Content Reviewer?

AspectModeratorContent Reviewer
Primary RoleManage and oversee online discussions, enforce community guidelines, facilitate engagementReview and evaluate content for compliance, quality, and appropriateness
Work EnvironmentOnline platforms, social media, forumsContent management systems, review platforms
Required SkillsCommunication, conflict resolution, community managementAttention to detail, knowledge of policies, content assessment
Common UsageSocial media, forums, live chatsContent platforms, publishing sites

While both roles involve reviewing online content, Moderators focus on managing community interactions and enforcing rules, whereas Content Reviewers primarily evaluate content for compliance and quality before publication or posting.

How to get hired as a moderator?

To get hired as a moderator, candidates should demonstrate strong communication skills, familiarity with community guidelines, and experience managing online content. Many positions require prior experience with the platform or tools like content management systems and often involve completing application processes or assessments. Building a positive online reputation and understanding moderation policies can improve chances of being hired.
More about Moderator jobs

What are the most commonly searched types of Moderator jobs in Atlanta, GA?

The most popular types of Moderator jobs in Atlanta, GA are:

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For Moderator jobs in Atlanta, GA, the most frequently searched job titles are:

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Moderator jobs near you
Infographic showing various Moderator job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,864 per year, or $29.7 per hour.

Social Media Account Moderator

VXI Global Solutions

Morrow, GA • On-site

$22/hr

Full-time

Medical, Dental, Vision

Re-posted 19 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 72 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Social Media Account Moderator - Onsite
Primary Location: Morrow, GA
Time Type: Full Time
Language: English
Workstyle: Onsite
Category: Trust & Safety / Content Moderation
We are hiring Social Media Account Moderators to support a fast-growing global social media platform. This role focuses on platform safety, trust, and policy enforcement-not customer service.
As a Social Media Account Moderator, you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Your decisions directly impact user safety, platform integrity, and regulatory compliance. This is a 100% non-voice, judgment-based role requiring consistency, sound decision-making, and comfort working with sensitive content.
Why Join VXI?
Pay, Benefits & Perks
  • $22.00/hour starting pay for bilingual moderators
  • Full-time, onsite employment
  • Medical, Dental & Vision Insurance
  • Employee cell phone plan discounts ($25/month per line; restrictions apply)
  • Employee Referral Program
  • Career growth and advancement opportunities

What You'll Do
Consistency, judgment, and reliability are essential for success in this role.
As part of our Trust & Safety moderation team, you will:
  • Review and moderate user accounts and user-generated content according to defined platform policies and community standards.
  • Evaluates private messages and group chats for policy violations.
  • Assess and process account appeals using established enforcement guidelines.
  • Make consistent, objective enforcement decisions based on platform standards.
  • Accurately document moderation actions, decisions, and rationale.
  • Support platform safety, authenticity, acceptable-use, and trust standards.
  • Meet established quality, productivity, attendance, and decision-consistency benchmarks.

Work Environment
  • 100% non-voice, case-based work
  • Structured workflows with repetitive policy-based decision-making
  • Prolonged screen time
  • Exposure to content that may be sensitive, explicit, disturbing, or emotionally challenging
  • Onsite contact center environment in Morrow, GA

Paid Training
  • Duration: 4 weeks
  • Schedule: Monday-Friday 8:00 AM - 5:00 PM EST
  • Attendance: 100% attendance is required throughout training. Time off during training cannot be accommodated.

Hours of Operation & Schedule Availability
  • Monday-Saturday
  • Operating hours: 8:00 AM - 2:00 AM EST
  • Open availability is required to work any assigned fixed schedule during operating hours, including evenings and late-night shifts.

Minimum Requirements & Qualifications
To be successful in this role, candidates must demonstrate the language proficiency, judgment, resilience, and attention to detail required for policy-based moderation work.
  • Minimum 6 months of experience in content moderation, trust & safety, risk, fraud, e-commerce operations, or similar policy-based work required
  • Familiarity with major social media, short-form video, social commerce, or online marketplace platforms preferred.
  • Ability to work 40 hours per week onsite in Morrow, GA.
  • Strong judgment with the ability to apply policies consistently and objectively
  • High attention to detail with accurate documentation and case handling
  • Ability to make decisions independently within established policy guidelines
  • Comfort enforcing platform rules without emotional escalation
  • Psychological resilience and stress tolerance when reviewing sensitive or disturbing content
  • Computer proficiency with the ability to navigate multiple systems and workflows efficiently
  • Dependability, accountability, consistent attendance, and schedule adherence
  • Ability to work assigned schedules Monday-Saturday between 8:00 AM and 2:00 AM EST, including evenings and late-night shifts
  • Ability to complete required pre-employment assessments and background checks

Important Role Disclosure
This position involves reviewing content that may include sensitive, explicit, or disturbing material as a normal part of the job. Candidates should carefully consider their comfort with these essential functions before applying.
Join VXI
VXI Global Solutions is a leading provider of business process and information technology outsourcing, offering comprehensive services to its clients. Our company specializes in contact center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs 40,000 people around the world including locations in the US, Central America, China, and the Philippines.
At VXI, we invest in our people by providing paid training, ongoing development, competitive benefits, and opportunities to build a long-term career with a global customer experience leader.
VXI is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
Reasonable Accommodations: VXI provides reasonable accommodations for qualified individuals with disabilities throughout the hiring process. If you need an accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources consistent with applicable law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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