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Mobile Support Jobs in Delaware (NOW HIRING)

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Mobile Support information

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How much do mobile support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for mobile support in Delaware is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What are the most commonly searched types of Support jobs in Delaware?

The most popular types of Support jobs in Delaware are:

What cities in Delaware are hiring for Mobile Support jobs?

Cities in Delaware with the most Mobile Support job openings:

Mobile Support jobs near you
Infographic showing various Mobile Support job openings in Delaware as of August 2026, with employment types broken down into 35% Full Time, 24% Part Time, and 41% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,704 per year, or $18.6 per hour.

iOS Developer w/ Android Needed

Spruce Infotech Inc

Wilmington, DE • On-site

Contractor

Re-posted 26 days ago

Job description

Company Description

Spruce InfoTech is the leading service provider in the fields of project management, architecture design, installation, implementation and administration of EPM and BI projects. Our team of experts provide with proven industry solutions that help our clients to have better understanding of the business and aides in decision making. We provide our clients with various services that help them to manage, control and transform their businesses by employing new age technology solutions that are cost effective and productive in nature. Our team members have huge experience in different types of enterprise solutions like that of Oracle Enterprise Performance Management (aka Hyperion), OBIEE and TIBCO.

Job Description

Key Accountabilities

- Develop and update new & existing solutions. 

- Build applications that utilize a variety of programming languages, specifically Java, Web , Android or Objective-C for iOS.

- Create new and innovative ways to improve customer experience. 

- Provide overall guidance and actively contribute in the development of applications. 

- Development tasks include: coding, testing, debugging, documenting, peer-reviewing, deploying, monitoring, and support. All tasks are performed in accordance with industry best practices and specific internal procedures and standards.  

- Work with internal departments to provide associated artifacts required for the successful completion of development and maintenance assignments. 

- Contribute to task identification, work effort estimates, and work schedules for development and maintenance activities

- 10+ years' experience in design patterns, MVC, clean code best practices, stubbing/mocking with a good experience in TDD.

- 5+ years' experience in test automation (unit testing, acceptance testing)

- Load testing, smoke testing experience a plus

- 5+ year experience in building automated deployment pipelines

- Experience or high level knowledge with tools like Junit, Sonar, Jenkins, SVN, Chef, Puppet, Nolio, Selenium, QTP, Seatest, Assana or Jira (3 or more)

- 2+ years experience with agile (starting, converting, leading agile teams a plus).

- Eager to learn and keeps up to date with the following concepts: DevOps, Cloud base systems, Testing automation, Agile Scrum, TDD.

-Minimum of 3 years experience in Mobile systems (if applying for mobile position)

-Proficient in JavaScript, handle click actions, validate input, call custom code actions to render content and page transitions (if applying for web position)

-Experience with Android SDK or Experience with iOS SDK and Objective-C (if applying for mobile position)

-Working experience with JSON, REST, and Ajax.

-Previous experience in working with internet/intranet banking applications preferred

-Experience leading and mentoring teams in a geographically distributed environment

-Excellent analytical and problem solving skills 

-Bachelor degree in Computer Science or related major 

Behavior Competency: 

-Candidate must show an aptitude for detail. 

-Display leadership skills such as taking proper responsibility, pursuing solutions to problems, -displaying resourcefulness towards accomplishing given tasks or goals. 

-Show an ability to focus on mundane functions of their job, as well as being self-motivated to learn new skills in order to accomplish new tasks. 

-Performs other related duties as assigned by management. 

-Excellent organizational and planning skills 

-Excellent interpersonal and leadership skills

-Excellent verbal communication skills

-Demonstrated high sense of urgency


Additional Information


Location: Wilmington, DE

Duration: 12 months +

Interview: phone/Skype

Experience : 10+ years

Apply