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Mobile Support Jobs in Alberta (NOW HIRING)

Charter (Canada)

IT Support Analyst

Calgary, AB · On-site

$37 - $45/hr

Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and business applications. * Troubleshoot hardware, software, operating system, network connectivity, and ...

Colliers

Mobile Building Operator

Calgary, AB · On-site

This position is for a Mobile Building Operator based in Calgary, AB.*** About the role You are a ... supports your well-being. Collaborative culture: Join our enterprising team where innovation ...

Colliers

Mobile Building Operator

Calgary, AB · On-site

This position is for a Mobile Building Operator based in Calgary, AB.*** About the role You are a ... supports your well-being. Collaborative culture: Join our enterprising team where innovation ...

ParaMed

CA$21.52 - CA$24.30/hr

Youwill support,encourageand provide independence for patients in their homes and community ... Company paid mobile devices * Employeeperksand exclusive offers Whatyou'lldo:

Tapestry, Inc.

Sales Support Associate III

Edmonton, AB · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Mobile POS and Internet), utilize walkie talkie, understand and read price and product release ...

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All JobsMobile Support JobsMobile Support Jobs in Alberta

Mobile Support information

See Alberta salary details

$10

$30

$63

How much do mobile support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for mobile support in Alberta is $30.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $37.26 per hour, depending on experience, location, and employer.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What are the most commonly searched types of Support jobs in Alberta? The most popular types of Support jobs in Alberta are:
What cities in Alberta are hiring for Mobile Support jobs? Cities in Alberta with the most Mobile Support job openings:
Mobile Support jobs near you
Infographic showing various Mobile Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,209 per year, or $30.9 per hour.

Application Support Analyst

LaPrairie Group

Calgary, AB • On-site

Full-time

Re-posted 16 hours ago

Job description

LaPrairie Group of Companiesis a family-owned, diverse group of construction companies that have been in business for over 40 years in Western Canada.We are one of Canada's largest independently owned mobile-crane companies, experts in oilfield trucking, heavy-hauling and picker truck services, specialists in proppant mining and production, and a major road construction and maintenance contractor.


We are accelerating our digital transformation efforts and seeking and are seeking a motivated, analytical, and customer-focusedApplication Support Analyst to join our IT team, in downtown Calgary. This role will help improve the way our business systems, data, and processes work together - supporting our commitment to efficiency, modernization, and growth.


Role Overview


In this role, you will ensure our core business applications are reliable and easy to use. Beyond daily troubleshooting, you'll work to improve system workflows, enhance our data reporting, and help lead the transition toward a more modern application landscape.


Key Responsibilities


  • Manage the day-to-day health and user support for all internal business applications.
  • Act as the technical expert for complex issues, leveraging logs and database queries to resolve problems quickly.
  • Identify and fix the root cause of recurring problems to prevent future occurrences.
  • Work with the IT Infrastructure team to keep our main systems efficient and reliable.
  • Ensure support processes are consistent, documented, and easy to replicate.
  • Support business reporting needs using SQL, Excel, or BI tools.
  • Manage the data lifecycle, including cleaning up and moving old data during system upgrades.
  • Handle data validation, corrections, and regular integrity checks to keep information accurate.
  • Maintain clear standards for how data is handled and governed across the company.
  • Act as the bridge between business units and tech teams to ensure software meets actual work goals.
  • Work closely with Finance, Operations, and Field teams to understand and improve their workflows.
  • Translate business needs into clear technical requirements for developers.
  • Assist with software testing (UAT), user training, and creating simple how-to guides and SOPs.
  • Lead efforts to automate manual tasks and improve overall system efficiency.


Qualifications & Skills


  • Diploma or Degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent experience.
  • 3 - 6 years of experience in application support or IT support roles.
  • 2 - 4 years of proven experience supporting ERP or operational systems.
  • Excellent problem-solving, trouble shooting and analytical skills with strong attention to detail.
  • Proficiency in writing complex SQL queries for data extraction, transformation, and troubleshooting.
  • Familiarity with business intelligence tools such as Power BI, Tableau, or similar platforms.
  • Strong understanding of business process improvement and system optimization.
  • Experience in documenting business and technical requirements, user guides, and training materials.
  • Ability to communicate clearly and effectively with both technical and non-technical users.
  • Familiarity with the Software Development Life Cycle and Agile methodologies.
  • Basic understanding of APIs and web services (REST/SOAP) to troubleshoot data flow between integrated systems.
  • Self-driven, organized, and capable of managing multiple priorities.
  • Actively seeks out opportunities to learn and develop knowledge.


Interested candidates are invited to submit their application, including a resume and cover letter. Only shortlisted candidates will be contacted for further steps in the selection process.


Apply