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Mlb Office Jobs (NOW HIRING)

Gondola

Senior Manager, Marketing (MiLB)

Manhattan, NY · On-site

$110 - $125/hr

# Senior Manager, Marketing (MiLB)## MLB • ### @mlbPosted on 7/14/2026 • Full-time## ## About the ... Proficiency in MS Office Suite required; advanced knowledge of MS Power Point and Excel preferred*

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How much do mlb office jobs pay per year?

As of Aug 9, 2026, the average yearly pay for mlb office in the United States is $51,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Mlb Office vs Mlb Scout?

AspectMlb OfficeMlb Scout
CredentialsTypically requires a bachelor's degree in sports management, business, or related fieldsOften requires experience in scouting, sports performance, or related areas; some roles may need specific certifications
Work EnvironmentOffice setting, administrative, and coordination tasksFieldwork, game attendance, player evaluation
Employer & Industry UsageUsed by MLB teams for administrative, operational, and support rolesUsed by teams and organizations for player talent evaluation

The Mlb Office primarily handles administrative, operational, and support functions within MLB teams, requiring degrees and office skills. In contrast, Mlb Scouts focus on evaluating player talent through fieldwork and game analysis, often needing experience in scouting or sports performance. Both roles are essential in the baseball industry but serve different functions and environments.

What is an MLB office job?

MLB office jobs refer to a wide range of professional positions within the Major League Baseball (MLB) organization, typically based at its headquarters or regional offices. These roles can include positions in administration, marketing, legal, finance, human resources, communications, and operations. Employees in MLB office jobs work to support the league’s teams, coordinate major events, develop business strategies, and ensure the smooth operation of the league as a whole. These jobs are crucial for maintaining the business side of baseball and helping the sport continue to grow and evolve.

What are the key skills and qualifications needed to thrive in an MLB office role, and why are they important?

To thrive in an MLB office position, you generally need a background in business administration, sports management, or a related field, along with strong organizational and analytical skills. Familiarity with industry-specific software such as CRM systems, ticketing platforms, and data analytics tools is often required. Excellent communication, teamwork, and time management abilities set top candidates apart in this collaborative, fast-paced environment. These skills ensure efficient operations, effective stakeholder engagement, and the overall success of league and team initiatives.

What are some common challenges faced by professionals working in an MLB office environment?

Professionals in an MLB office often navigate fast-paced and dynamic workdays, especially during the baseball season. Coordinating with multiple departments—such as marketing, operations, and legal—requires strong communication skills and adaptability. Balancing league-wide initiatives with individual team needs can be complex, and meeting tight deadlines for events or projects is a regular aspect of the role. Employees also need to stay updated on league policies and industry trends to effectively support the organization's goals.
More about Mlb Office jobs
What cities are hiring for Mlb Office jobs? Cities with the most Mlb Office job openings:
What states have the most Mlb Office jobs? States with the most job openings for Mlb Office jobs include:
What job categories do people searching Mlb Office jobs look for? The top searched job categories for Mlb Office jobs are:
Mlb Office jobs near you
Infographic showing various Mlb Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $51,476 per year, or $24.7 per hour.

Ticket Services Representative

MLB - Milwaukee Brewers

Milwaukee, WI • On-site

$15.75 - $21.50/hr

Other

Re-posted 28 days ago

Job description

Ticket Services Representative

The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American Family Field ticket office. This position includes both working the ticket windows and answering inbound calls in the phone center, during both non-game and game days throughout the season.

Interactions will include single-event ticket purchases, ticket exchanges, will-call transactions, troubleshooting digital tickets and Ballpark app issues, as well as future event-related ticket sales. The role requires using soft skills such as active listening and anticipating customer needs. Additionally, this position is responsible for cross-selling and up-selling targeted deals and offers throughout the season.

Core duties for this role include, but are not limited to:

  • Provide exceptional customer service while answering inbound phone calls or while working at a ticket window.
  • Demonstrate a strong knowledge of ticket promotions and clearly communicate all related ticket products and American Family Field information.
  • Demonstrate strong techniques and strategies to up-sell and cross sell on all inbound inquiries.
  • Meet expectations of window/phone monitoring programs, focused on established department productivity standards, while maximizing sales and providing exceptional customer service.
  • Remain highly engaged and current with all Brewers related advanced ticket technologies, including being well versed in the MLB Ballpark app.
  • Assist with daily ticket mailings and other ticket fulfillment projects.
  • Participate in ongoing Sales and Service training sessions, daily briefings, and weekly sales recaps. Review all communications provided, including resources on the Ticketing Department Monday.com board
  • Completing basic sales transactions using the ProVenue ticketing system efficiently.
  • Other duties as assigned.

The ideal candidate will have 3-6 months related experience or a one-year certificate from college or technical school, as well as:

  • Exceptional communication, interpersonal and organizational skills
  • Good computer skills, including proficiency and experience with Microsoft Office Suite
  • Ability to multi-task and adjust to rapidly changing business processes
  • Able and willing to work well with a team, and independently
  • Demonstrate a strong work ethic with an innate sense of urgency and tenacity
  • Prior ticketing experience preferred
  • Previous retail sales and cash handling experience preferred
  • Prior customer service experience via phones preferred

Work Hours

Hours vary according to the game and event schedule. Candidates are expected to work a minimum of 20 hours per week, up to a maximum of 35 hours per week. Candidates should be available to work extended hours such as nights, weekends, and game days.

Our Team

Passion for the Brewers and exceptional service for our fans is the focus of everyone working in the Milwaukee Brewers Ticket Office. The Ticket Ops team is central to making sure American Family Field is full of loud and proud fans, for every single home game. From buying tickets, parking the car, and buying gift cards, we strive to provide exceptional service with every fan interaction. As leaders in the ticketing industry, our team is dedicated to creating an exceptional, fan-friendly experience that establishes positive connections, builds fan loyalty, and strengthens our brand.

Our Pitch

You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.

Seasonal Perks

  • Ballpark discounts
  • Recognition program and incentives
  • Inclusive training and development opportunities aligned with Club values

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.

Apply