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Mission Critical Support Engineer Jobs (NOW HIRING)

MANTECH

Cloud Support Engineer Nights

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... Delivering high-touch, mission-critical support to government and enterprise customers; ensuring ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... Delivering high-touch, mission-critical support to government and enterprise customers; ensuring ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... Delivering high-touch, mission-critical support to government and enterprise customers; ensuring ...

Rinvio

Mission Critical Project Engineer

Phoenix, AZ

$180K - $220K/yr

Rinvio is hiring a Mission Critical Project Engineer for data center MEP project engineering and ... Contract Responsibilities: - Support project managers and field teams with MEP-heavy data center ...

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Mission Critical Support Engineer information

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How much do mission critical support engineer jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for mission critical support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What engineer makes $500,000 a year?

Highly experienced Mission Critical Support Engineers working in specialized fields such as aerospace, finance, or technology with advanced certifications and skills can earn salaries approaching or exceeding $500,000 annually, often including bonuses and stock options. Such compensation typically reflects seniority, expertise, and the complexity of the support environment they manage.

What engineers make $200,000 a year?

Mission Critical Support Engineers in specialized fields such as software, network, or systems engineering can earn $200,000 or more annually, especially with extensive experience, advanced certifications, and working in high-demand industries like technology or finance. High salaries often reflect expertise in troubleshooting complex issues, working with critical infrastructure, and operating in high-pressure environments.

What is a Mission Critical Support Engineer?

A Mission Critical Support Engineer is a specialized IT professional responsible for ensuring the continuous operation and rapid recovery of vital systems and services that businesses depend on. They provide advanced technical support, troubleshoot complex issues, and often work with high-availability environments where downtime can have significant consequences. Their role includes monitoring systems, responding to incidents, and collaborating with other teams to implement solutions that prevent future problems. Mission Critical Support Engineers are essential in industries like finance, healthcare, and cloud services where uninterrupted service is crucial.

What engineers make $300,000 a year?

Senior mission critical support engineers with extensive experience, specialized skills, and certifications in areas like network infrastructure, cybersecurity, or cloud systems can earn $300,000 or more annually. These roles often require advanced technical knowledge, leadership responsibilities, and work in high-stakes environments such as data centers or enterprise networks.

What are some common challenges Mission Critical Support Engineers face when handling high-priority incidents, and how can they effectively manage these situations?

Mission Critical Support Engineers often face the challenge of responding to urgent, high-impact incidents where every minute counts. These situations require quick diagnosis, clear communication, and collaboration with multiple teams under pressure. To manage these effectively, engineers should prioritize issues based on business impact, follow established escalation protocols, and maintain detailed documentation to ensure a smooth handoff if needed. Building strong relationships with colleagues and having a thorough understanding of the systems involved also helps streamline incident resolution and reduces downtime.

What is an example of a mission critical job?

A Mission Critical Support Engineer is responsible for maintaining essential systems that require high availability, such as data centers, network infrastructure, or emergency response systems. These roles often involve working under pressure, troubleshooting complex issues, and ensuring minimal downtime to support organizational operations.

What is the difference between Mission Critical Support Engineer vs Network Operations Center (NOC) Technician?

AspectMission Critical Support EngineerNetwork Operations Center (NOC) Technician
CredentialsRelevant certifications (e.g., Cisco, CompTIA), technical degreesNetworking certifications (e.g., CCNA), technical training
Work EnvironmentData centers, enterprise IT environments, mission-critical systemsNetwork operation centers, monitoring stations
Industry UsageTelecommunications, finance, healthcare, large enterprisesTelecom providers, ISPs, large corporations
Job FocusMaintaining and troubleshooting mission-critical systems and infrastructureMonitoring network performance, incident response, troubleshooting

While both roles involve technical support and network management, Mission Critical Support Engineers focus on maintaining essential systems in high-stakes environments, whereas NOC Technicians primarily monitor and respond to network issues in a control center setting.

What are the key skills and qualifications needed to thrive as a Mission Critical Support Engineer, and why are they important?

To thrive as a Mission Critical Support Engineer, you need deep technical expertise in IT infrastructure, troubleshooting, and incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems, cloud platforms, and certifications such as ITIL or Microsoft Azure are typically required. Outstanding problem-solving abilities, resilience under pressure, and strong communication set top performers apart in this role. These skills ensure rapid resolution of high-impact issues, minimizing downtime and maintaining essential business operations.
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What job categories do people searching Mission Critical Support Engineer jobs look for? The top searched job categories for Mission Critical Support Engineer jobs are:
Mission Critical Support Engineer jobs near you
Infographic showing various Mission Critical Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Senior Structural Engineer - Mission Critical

Senior Structural Engineer - Mission Critical

Clayco (LJC - Mission Critical)

Lenexa, KS • On-site

$93K - $127K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $8.1 billion in revenue for 2025, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

About LJC

LJC Design & Engineering is a full-service architecture, engineering, and design firm committed to enhancing the quality of the human experience through integrated design. We are a team of high-energy professionals who share a passion for design, a collaborative approach, and a casual culture. We solve challenges by leveraging the collective expertise and ingenuity of the best and brightest minds across development, design, and construction.

The Role We Want You For

We are seeking a Senior Structural Engineer – Mission Critical to lead the design and analysis of structural systems for data centers and other high-reliability facilities. This role requires expertise in designing robust, scalable, and resilient structures that can withstand seismic, wind, and vibration loads while meeting the uptime requirements of mission-critical operations. The ideal candidate will have experience with steel and concrete structures, foundation design, and dynamic loading conditions.

The Specifics of the Role

  • Lead the design, implementation, and coordination of fire protection systems for mission-critical facilities, including data centers, server farms, telecommunications hubs, and command centers.
  • Design and specify advanced fire protection systems, including fire suppression (e.g., clean agent systems, pre-action sprinkler systems), fire alarm systems, smoke detection, and emergency life safety systems tailored to mission-critical environments.
  • Perform detailed fire protection system calculations, including hydraulic calculations for sprinklers, and assessments of fire suppression system effectiveness, including special hazard systems.
  • Develop and maintain fire protection system design criteria, technical specifications, and project documentation, ensuring compliance with industry standards and codes (NFPA, IBC, UL, local building codes, etc.).
  • Collaborate with other engineering disciplines (mechanical, electrical, civil) and architects to ensure seamless integration of fire protection systems into the overall building design.
  • Conduct risk assessments, system evaluations, and fire protection system analysis to determine the most effective solutions for mission-critical applications.
  • Oversee system commissioning, testing, and inspections to ensure that fire protection systems are installed and functioning correctly, meeting design specifications and regulatory requirements.
  • Provide technical expertise and support during construction and project implementation phases, addressing any issues or design changes that arise on-site.
  • Mentor and guide junior engineers and technical staff, providing leadership and fostering professional growth in fire protection engineering practices.
  • Stay current with industry trends, new technologies, and emerging best practices in fire protection engineering, particularly as they relate to mission-critical facilities.
  • Manage and track project schedules, budgets, and deliverables, ensuring timely and cost-effective completion of fire protection designs.
  • Prepare and present detailed reports, technical documentation, and presentations to clients, stakeholders, and regulatory agencies as needed.
  • Ensure the highest level of safety, operational continuity, and compliance with all applicable regulations and industry standards.

Requirements

  • Bachelor’s degree in Fire Protection Engineering, Mechanical Engineering, or a related field; Master’s degree is a plus.
  • Minimum of 8-12 years of professional experience in fire protection engineering, with a focus on mission-critical facilities (e.g., data centers, telecom facilities, control rooms).
  • Professional Engineer (PE) license required; Certified Fire Protection Specialist (CFPS) or other fire protection-related certifications are highly desirable.
  • In-depth knowledge of fire protection system design for mission-critical applications, including clean agent systems, pre-action sprinklers, and smoke detection technologies.
  • Expertise in relevant codes and standards, including NFPA (particularly NFPA 75, NFPA 76, NFPA 2001), IBC, UL standards, and local building codes.
  • Proficiency in fire protection system design software (AutoCAD, Revit, HydraCAD, etc.) and hydraulic calculation tools.
  • Strong experience with commissioning, testing, and inspections of fire protection systems in mission-critical environments.
  • Ability to perform risk assessments and system evaluations tailored to the specific needs of mission-critical infrastructure.
  • Exceptional communication skills, with the ability to interact with clients, contractors, regulatory bodies, and internal team members at all levels.
  • Strong project management skills, with experience handling multiple complex projects simultaneously while ensuring adherence to budget, schedule, and quality standards.
  • Ability to work collaboratively in a multidisciplinary team environment to deliver integrated solutions.
  • Experience designing fire protection systems for large-scale data centers or other mission-critical facilities, such as server farms, control rooms, or telecommunications buildings.
  • Familiarity with advanced fire suppression technologies such as clean agent systems (FM-200, Novec 1230), inert gas suppression systems, and pre-action sprinkler systems.
  • Experience with BIM (Building Information Modeling) and its application in fire protection design.
  • Knowledge of energy-efficient and sustainable fire protection design solutions for mission-critical facilities.
  • Familiarity with global fire protection standards and best practices, including experience working in international markets.

Some Things You Should Know

  • Our clients and projects are nationwide – Travel will be required.
  • No other builder can offer the collaborative design-build approach that Clayco does.
  • We work on creative, complex, award-winning, high-profile jobs.
  • The pace is fast!

Why Clayco and LJC?

  • 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
  • 2025 ENR Top 400 – Top Data Center Contractor (Top 3).
  • 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
  • 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).

Benefits

  • Discretionary Annual Bonus: Subject to company and individual performance.
  • Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

  • The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

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