Mission Critical Support Engineer Jobs (NOW HIRING)

Mission Critical Support Manager

Are you looking for a career, not just a job? Look no further as Ace Technologies, LLC is the place for you! Ace Technologies is a full-service integrator. While our roots are in industrial controls, Ace Technologies has grown into Video Surveillance, Fire Alarm and Mass Notification, Telecom and Networking, and Audio Visual and Aerial Survey and Photography just to name a few. As technology constantly evolves, so do we. Ace Technologies stays on the cutting edge of business technology. Our history of safety and quality has been established through years of successful projects and satisfied customers. Ace Technologies is growing bigger in business each year and has no signs of slowing down!

Benefits are the game changer!

We offer a comprehensive benefits package designed to assist our employees and their families with their financial security, health and well-being. In addition to a competitive base pay, we offer a variety of benefit programs.

Health, Life, Dental, Vision Plans, PTO, Holiday Pay and more 401(k) Program with a Company Match Apprenticeship Programs and Workforce Development Opportunities Employee corporate discounts and Tool Purchase Programs

General Summary:

The Mission Critical Support Manager will be responsible for assisting the Mission Critical Manager with all tasks related to supporting the overall company's mission critical projects. This position reports to the Mission Critical Manager and is based out of the Ace Technologies Macon, Georgia office. The Mission Critical Support Manager will help support projects throughout the region and must be available to travel to job sites located north of Macon, Georgia, as business needs require.

Preferred Job Skills:

• Ability to work in a fast-paced and ever-changing environment
• Proficient with computer skills (Microsoft office, Excel, Spectrum or other similar accounting/project management software)
• Acute attention to
• Ability to maintain required levels of confidentiality when entrusted with sensitive business, customer or employee related information.
• Ability to manage multiple responsibilities in a fast-paced
• Able to maintain high levels of productivity, meeting deadlines while maintaining
• Effective and professional communicator, both written and
• Able to maintain a pleasant customer service attitude while under
• High level of professional business

Mandatory Hiring Requirements :

References, Background Check, Drug Screen Testing, Valid Driver's License.

Responsibilities:

• Provide general oversight and direction with regards to the financial aspects of all projects
• Ability to read and interpret contract documents
• Preparation of monthly billing including ensuring compliance with all requirements set forth in the Subcontract documents
• Assist in the preparation and monitoring of Change Orders
• Review of credit card expenditures
• Prepare customer required reporting
• Prepare necessary Lien Waiver documents
• Monitor and manage receivables
• Monitor job costs and provide appropriate and constructive feedback to management as needed
• Participate in monthly Work in Progress reporting
• Prepare necessary 3rd Party Subcontract documentation
• Monitor purchase
• Additional responsibilities may be assigned as needed by the Mission Critical Manager.

Position Requirements:

• License: Valid state driver's license as required by job conditions or by the
• Certification: None
• Education: High School Bachelor's degree preferred.
• Experience: Minimum of 5 years of experience in construction administration and accounting or like experience preferred.

Working Conditions:

• Work in a climate-controlled office setting with varying degrees of stress and time
• Considerable amount of time making repetitive
• Considerable amount of time
• Considerable amount of time using telephone and
• Sounds, noise levels may be distracting or

Required Physical/Mental Functions:

• Comprehend and practice safe work procedures as outlined in Company Safety
• Operate company
• Read and interpret instructional manuals and written
• Must hear and see well (either natural or with correction).
• Must be able to bend, stoop, squat, kneel, push, pull and reach
• Able to lift objects weighing up to 30 pounds, with frequent lifting and carrying of objects weighing up to 20 pounds.
• Tolerant to prolonged
• Repetitive use of arms, hands, and

AAP/EEO Statement:

Ace Technologies, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, disability status, protected veteran status, or any other category protected by federal, state, or local law.

ADA Statement:

This role requires the ability to perform essential job functions with or without reasonable accommodation.

At-Will Employment:

Employment is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.

Confidentiality & Company Protection:

This role involves access to sensitive business information including pricing, strategy, and client relationships. The employee may be required to sign confidentiality, non-solicitation, and/or non-compete agreements where permitted by law.

Drug-Free Workplace Program Statement:

Ace Technologies, LLC provides a Drug-Free Workplace and prohibits the presence of certain items and substances on project or company premises and property and prohibits project and company personnel and others from reporting to work, working or being present on project or company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantity of alcohol, illegal drugs or other unauthorized substances present in the body. Ace Technologies, LLC abides by their Drug and Alcohol Abuse Policy as part of its commitment to safety and quality.