ZipRecruiter

Log In

1

Mid Level Management Jobs in Atlanta, GA (NOW HIRING)

DMI

Mid-Level Service Desk Analyst, Technician

Atlanta, GA · On-site

$19.75 - $27/hr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Learn more at www.dminc.com DMI, LLC is seeking a Mid-level Service Desk Analyst, Technician to ...

DMI

Mid-Level Service Desk Analyst, Technician

Atlanta, GA · On-site

$60K - $72K/yr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Mid-level Service Desk ...

GardaWorld

Security Portfolio Manager

Alpharetta, GA · On-site

... filling junior and junior-mid-level roles in an organizational hierarchy * Excellent oral ... Professional judgement to escalate issues requiring senior-level management support and response

DMI

Mid-Level Service Desk Liaisons (SDLs)

Atlanta, GA · On-site

$90K - $112K/yr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Mid Service Desk Liaisons ...

DMI

Mid-Level Deskside Support Specialist

Atlanta, GA · On-site

$63K/yr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ...

DMI

Mid-Level Service Desk Liaisons (SDLs)

Atlanta, GA · On-site

$90K/yr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Mid Service Desk Liaisons ...

GardaWorld

Security Portfolio Manager

Alpharetta, GA · On-site

... senior-level management and/or client Your Qualifications: Five (5) years' experience in a ... filling junior and junior-mid-level roles in an organizational hierarchy Excellent oral ...

GardaWorld

Security Portfolio Manager

Alpharetta, GA · On-site

$82K/yr

... filling junior and junior-mid-level roles in an organizational hierarchy * Excellent oral ... Professional judgement to escalate issues requiring senior-level management support and response

DMI

Mid-Level Deskside Support Specialist

Atlanta, GA · On-site

$63K - $70K/yr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ...

DMI

Mid-Level Deskside Support Specialist

Atlanta, GA · On-site

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ...

previous page

Showing results 41-60

All JobsMid Level Management JobsMid Level Management Jobs in Atlanta, GA

Mid Level Management information

What is mid level management?

A Mid Level Management job involves overseeing teams and departments while reporting to senior executives. These managers act as a bridge between upper management and employees, ensuring company strategies are implemented effectively. They are responsible for setting goals, managing performance, and improving operational efficiency. Mid Level Managers often have decision-making authority within their departments and play a key role in employee development and motivation.

What are the typical day-to-day responsibilities of mid level management?

Mid Level Managers are usually responsible for overseeing departmental operations, managing teams, and ensuring that projects are completed on time and within budget. They translate upper management directives into actionable plans, conduct performance reviews, and identify opportunities for process improvements. Regular tasks also include coordinating meetings, allocating resources, and troubleshooting operational challenges. Collaboration with both senior executives and frontline employees is a key part of the role, making adaptability and strong interpersonal skills essential for success.

What are the key skills and qualifications needed to thrive in mid level management?

To thrive in a Mid Level Management role, you need proven leadership ability, experience in project or team management, and strong analytical and organizational skills, typically supported by a relevant bachelor’s degree or higher. Familiarity with project management tools (like Asana or Trello), ERP software, and potentially Six Sigma or PMP certifications is highly valued. Effective communication, problem-solving, and conflict resolution skills distinguish top performers in this position. These competencies are crucial for bridging the gap between upper management and frontline staff to drive departmental goals and ensure organizational success.

What are the most commonly searched types of Management jobs in Atlanta, GA?

The most popular types of Management jobs in Atlanta, GA are:

What are popular job titles related to Mid Level Management jobs in Atlanta, GA?

For Mid Level Management jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Mid Level Management jobs in Atlanta, GA look for?

The top searched job categories for Mid Level Management jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Mid Level Management jobs?

Cities near Atlanta, GA with the most Mid Level Management job openings:

Mid Level Management jobs near you
Infographic showing various Mid Level Management job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Mid-Level Service Desk Analyst, Technician

DMI

Atlanta, GA • On-site

$19.75 - $27/hr

Full-time

Medical, Life, Retirement

Re-posted 15 days ago

Job description

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com


DMI, LLC is seeking a Mid-level Service Desk Analyst, Technician to join us. 

Duties and Responsibilities:

  • Serve as the initial point of contact for CDC personnel IT support via ServiceNow, phone, email, and chat.
  • Provide courteous, professional service by utilizing pre-approved knowledge base responses to address inquiries and requests consistently.
  • Perform initial diagnosis and troubleshooting of IT incidents, striving for immediate resolution where possible.
  • Document and track all incidents in CDC’s ITSM platform (e.g., ServiceNow), including details like issue type, symptoms, and resolution notes.
  • Utilize remote control tools for incident resolution and escalate unresolved tickets per SLAs, ensuring warm handoff for seamless customer experience.
  • Monitor and maintain response time standards, such as answering calls and chats within two minutes on average monthly.
  • Support ITSD knowledge database updates to improve self-service and technician reference materials.

Education and Years of Experience:  

  • High School Diploma
  • 4+ Years of Experience in Desk-side Support

Required and Desired Skills/Certifications: 

  • ITIL Preferred  

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No physical requirements needed for this position.

Location: Atlanta, Georgia


$60,000
$72,000

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

  • Do What’s Right – We lead with honesty and integrity.
  • Own the Outcome – We take responsibility and deliver.
  • Deliver for Our Customers – We are relentless about delivering value.
  • Think Bold, Act Smart – We innovate with purpose.
  • Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

  • Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. 

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Apply