1

Microsoft Support Jobs in Texas (NOW HIRING)

Be Seen First

Administer and support multiple Microsoft 365 tenants in a fast-paced MSP environment. * Manage Microsoft Entra ID identities, users, groups, roles, licensing, access reviews, and conditional access ...

Data Center Program Manager

Abilene, TX · On-site

$161K/yr

Overview As a Microsoft Data Center Program Manager (DCPM) , you will perform troubleshooting for ... Support budget objectives by managing costs responsibly and helping maintain spending within ...

Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services * Oversee the day-to-day operations and maintenance of mechanical and electrical ...

... and supporting infrastructure from design through operational turnover. You will serve as Microsoft's primary construction representative for assigned projects and coordinate activities between ...

Maintain accurate account plans, pipeline, and customer engagement activities to support business goals and sales execution. * Collaborate across Microsoft solution areas-including AI, Security ...

... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Microsoft Word Tutor

Edinburg, TX · Remote

$18 - $40/hr

... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Showing results 41-60

Microsoft Support information

See Texas salary details

$10

$17

$24

How much do microsoft support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for microsoft support in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What is Microsoft Support?

Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.

What are the key skills and qualifications needed to thrive as a Microsoft Support specialist?

To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.

What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?

Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.

What is the difference between Microsoft Support vs Help Desk Technician?

AspectMicrosoft SupportHelp Desk Technician
Required CredentialsCertifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+CompTIA A+ or similar entry-level certifications
Work EnvironmentCorporate, technical support centers, remote support for Microsoft productsIT departments, user support in various industries, on-site or remote
Employer & Industry UsagePrimarily in tech companies, Microsoft partners, and enterprise environmentsBroadly in various industries, including healthcare, education, and business

Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.

Does Microsoft Support have a paid support service?

Microsoft Support offers both free and paid support options for customers. Paid support services, such as Microsoft Unified Support and Premier Support, provide additional resources, dedicated account managers, and faster response times for enterprise clients and organizations. Job seekers in Microsoft Support roles may assist with these paid services depending on the support plan and customer needs.

What cities in Texas are hiring for Microsoft Support jobs?

Cities in Texas with the most Microsoft Support job openings:

Infographic showing various Microsoft Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

Microsoft 365 Administrator || Microsoft 365 Systems Specialist

MDAEdge

Plano, TX • On-site

Full-time

Re-posted 23 days ago


Job description

Job Summary:
MDAEdge is seeking a highly skilled and experienced Microsoft 365 Systems Specialist to manage and enhance Microsoft 365 services and support key operational processes. The ideal candidate will bring deep expertise in MS Exchange Server, strong problem-solving abilities, and a passion for automation to improve workflow efficiency.
Responsibilities:
• Provide advanced support for L3/L4 tickets and troubleshoot technical issues reported by end users.
• Plan, design, and implement changes to Microsoft 365 services to align with organizational needs.
• Offer guidance and mentorship to team members during project activities, promoting collaboration and skill growth.
• Automate repetitive tasks and requests to streamline operational processes and increase efficiency.
• Collaborate effectively within a large team and contribute to operations in expansive and dynamic environments.
• Administer and manage Microsoft365 services, ensuring optimal system performance and availability.
• Work extensively with SharePoint Online to support content management and collaboration needs.
• Utilize PowerShell for scripting and automating administrative tasks across Microsoft365 environments.
Qualifications:
Required:
• 7+ years of hands-on experience with MS Exchange Server.
• Proven ability to support and resolve complex L3/L4 end-user issues.
• Expertise in planning, designing, and implementing Microsoft 365 service changes.
• Strong leadership skills to guide team members and oversee project execution.
• Demonstrated ability to automate redundant tasks using advanced scripting techniques.
• Experience working in large-scale environments and coordinating effectively within large teams.
• Proficiency in Microsoft 365 administration and management.
• Hands-on experience with SharePoint Online for managing content and workflows.
• Advanced skills in PowerShell for automation and system management.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.