Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Job Title: IT Support Specialist (Microsoft 365 & Systems Support) Overview / Summary We are hiring an IT Support Specialist with systems, server, and Microsoft 365 support experience to join a ...
Job Title: IT Support Specialist (Microsoft 365 & Systems Support) Overview / Summary We are hiring an IT Support Specialist with systems, server, and Microsoft 365 support experience to join a ...
Microsoft Dynamics Three Sixty Five Developer Junior Level
Austin, TX · Remote
$120K - $140K/yr
Mission Impact Your work will directly support modernization initiatives within the Department of Veterans Affairs by enhancing Microsoft Dynamics 365 Customer Service capabilities that improve ...
New
Microsoft Dynamics Three Sixty Five Developer Junior Level
Austin, TX · Remote
$120K - $140K/yr
Mission Impact Your work will directly support modernization initiatives within the Department of Veterans Affairs by enhancing Microsoft Dynamics 365 Customer Service capabilities that improve ...
New
Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
The IT Support Specialist II (Endpoint & Microsoft 365 Administration) provides Tier 1 and Tier 2 technical support while serving as a key administrator for endpoint management and Microsoft 365 ...
Quick apply
The IT Support Specialist II (Endpoint & Microsoft 365 Administration) provides Tier 1 and Tier 2 technical support while serving as a key administrator for endpoint management and Microsoft 365 ...
Job Title Senior Systems Engineer Microsoft 365 Location Irving, TX (Hybrid) supporting a global, follow-the-sun team Required Qualifications * Bachelor's degree in Computer Science, Information ...
Job Title Senior Systems Engineer Microsoft 365 Location Irving, TX (Hybrid) supporting a global, follow-the-sun team Required Qualifications * Bachelor's degree in Computer Science, Information ...
Position: IT Support Specialist II (Endpoint & Microsoft 365 Administration) Location: This position will be based in our corporate headquarters in Allen, Texas (Dallas-Fort Worth area). ***This is ...
Quick apply
Position: IT Support Specialist II (Endpoint & Microsoft 365 Administration) Location: This position will be based in our corporate headquarters in Allen, Texas (Dallas-Fort Worth area). ***This is ...
Microsoft Administrator
Austin, TX · On-site
$60K - $75K/yr
Deploy, tune, and support Microsoft Defender for Endpoint * Serve as the first responder to all security incidents across the Microsoft environment, including triage, investigation, containment, and ...
Microsoft Administrator
Austin, TX · On-site
$60K - $75K/yr
Deploy, tune, and support Microsoft Defender for Endpoint * Serve as the first responder to all security incidents across the Microsoft environment, including triage, investigation, containment, and ...
Microsoft Administrator
Austin, TX · Remote
$60K - $75K/yr
Deploy, tune, and support Microsoft Defender for Endpoint * Serve as the first responder to all security incidents across the Microsoft environment, including triage, investigation, containment, and ...
Microsoft Administrator
Austin, TX · Remote
$60K - $75K/yr
Deploy, tune, and support Microsoft Defender for Endpoint * Serve as the first responder to all security incidents across the Microsoft environment, including triage, investigation, containment, and ...
Senior Data Center Metro Director
Abilene, TX · On-site
$102K - $139K/yr
Overview As the Microsoft Senior Data Center Metro Director , you will drive the delivery of world-class support services across your campus. You will interact and maintain relationships with various ...
Senior Data Center Metro Director
Abilene, TX · On-site
$102K - $139K/yr
Overview As the Microsoft Senior Data Center Metro Director , you will drive the delivery of world-class support services across your campus. You will interact and maintain relationships with various ...
Customer Service & Support AI Planning Lead
Irving, TX · On-site
$14.50 - $18.25/hr
Overview Microsoft Customer and Partner Solutions (MCAPS) Core accelerates customer outcomes and ... The Customer Service & Support (CSS) AI Planning Lead is part of the CSS S&O Planning team and ...
Customer Service & Support AI Planning Lead
Irving, TX · On-site
$14.50 - $18.25/hr
Overview Microsoft Customer and Partner Solutions (MCAPS) Core accelerates customer outcomes and ... The Customer Service & Support (CSS) AI Planning Lead is part of the CSS S&O Planning team and ...
Responsibilities : • Provide advanced support for L3/L4 tickets and troubleshoot technical issues reported by end users. • Plan, design, and implement changes to Microsoft 365 services to align ...
Responsibilities : • Provide advanced support for L3/L4 tickets and troubleshoot technical issues reported by end users. • Plan, design, and implement changes to Microsoft 365 services to align ...
Data Center Program Manager
Abilene, TX · On-site
$161K/yr
Overview As a Microsoft Data Center Program Manager (DCPM) , you will perform troubleshooting for ... Support budget objectives by managing costs responsibly and helping maintain spending within ...
Data Center Program Manager
Abilene, TX · On-site
$161K/yr
Overview As a Microsoft Data Center Program Manager (DCPM) , you will perform troubleshooting for ... Support budget objectives by managing costs responsibly and helping maintain spending within ...
Critical Environment Director
Abilene, TX · On-site
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services * Oversee the day-to-day operations and maintenance of mechanical and electrical ...
Critical Environment Director
Abilene, TX · On-site
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services * Oversee the day-to-day operations and maintenance of mechanical and electrical ...
MICROSOFT 365 ENGINEER
Dallas, TX · On-site
Support and troubleshoot Power Platform applications and governance best practices. * Ensure solutions follow Microsoft best practices for scalability, performance, and security. 3. Microsoft 365 ...
Quick apply
MICROSOFT 365 ENGINEER
Dallas, TX · On-site
Support and troubleshoot Power Platform applications and governance best practices. * Ensure solutions follow Microsoft best practices for scalability, performance, and security. 3. Microsoft 365 ...
Microsoft 365 Administrator
Plano, TX · On-site
Provide L3/L4 support for end users, resolving complex issues related to MS Exchange Server and Microsoft 365 services. * Plan, design, and implement changes to Microsoft 365 services, ensuring ...
Microsoft 365 Administrator
Plano, TX · On-site
Provide L3/L4 support for end users, resolving complex issues related to MS Exchange Server and Microsoft 365 services. * Plan, design, and implement changes to Microsoft 365 services, ensuring ...
Construction Logistics Manager
Pecos, TX · On-site
$116K - $203K/yr
Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is ... Support construction teams with overall site readiness and operational requirements. Construction ...
Construction Logistics Manager
Pecos, TX · On-site
$116K - $203K/yr
Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is ... Support construction teams with overall site readiness and operational requirements. Construction ...
Microsoft Solutions Specialist
Austin, TX · On-site
$70K - $150K/yr
Support sales with customer engagements as the Microsoft subject matter expert * Manage ongoing customer engagement on upcoming Microsoft milestones, including but not limited to renewal agreements ...
Microsoft Solutions Specialist
Austin, TX · On-site
$70K - $150K/yr
Support sales with customer engagements as the Microsoft subject matter expert * Manage ongoing customer engagement on upcoming Microsoft milestones, including but not limited to renewal agreements ...
Microsoft Support information
See Texas salary details
$10.97 - $12.20
1% of jobs
$12.20 - $13.42
4% of jobs
$14.37 is the 25th percentile. Wages below this are outliers.
$13.42 - $14.64
25% of jobs
$14.64 - $15.86
14% of jobs
The median wage is $16.33 / hr.
$15.86 - $17.08
14% of jobs
$17.08 - $18.30
10% of jobs
$18.91 is the 75th percentile. Wages above this are outliers.
$18.30 - $19.52
13% of jobs
$19.52 - $20.75
4% of jobs
$20.75 - $21.97
8% of jobs
$21.97 - $23.19
3% of jobs
$23.19 - $24.41
3% of jobs
$10
$17
$24
How much do microsoft support jobs pay per hour?
What are common entry level jobs at Microsoft Support?
Do Microsoft Support jobs require experience?
What is the difference between Microsoft Support vs Help Desk Technician?
| Aspect | Microsoft Support | Help Desk Technician |
|---|---|---|
| Required Credentials | Certifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+ | CompTIA A+ or similar entry-level certifications |
| Work Environment | Corporate, technical support centers, remote support for Microsoft products | IT departments, user support in various industries, on-site or remote |
| Employer & Industry Usage | Primarily in tech companies, Microsoft partners, and enterprise environments | Broadly in various industries, including healthcare, education, and business |
Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.
Does Microsoft Support have a paid support service?
What are the key skills and qualifications needed to thrive as a Microsoft Support specialist?
What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?
What is Microsoft Support?

Full-time
Re-posted 22 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Our Deloitte Cyber team helps organizations address evolving cybersecurity challenges across identity, access, and platform security. Join our team to deliver solutions that help clients strengthen resilience, modernize identity environments, and manage cyber risk with confidence.
Recruiting for this role ends on 12/31/2026.
Work you'll do
As a Senior Engineering Management Specialist on the Deloitte Cyber team, you will be responsible for:
- Assessing Microsoft Entra ID and Active Directory environments, including tenant configuration, hardening, identity governance and administration, multifactor authentication, single sign-on, conditional access, and identity provider migrations
- Architecting, designing, and implementing Active Directory and Microsoft Entra ID deployments, migrations, upgrades, domain consolidations, and domain migration activities
- Performing health checks, discovery, cleanup, and security assessments across Active Directory services, including Domain Name System, Dynamic Host Configuration Protocol, Group Policy, privileged groups, service accounts, and disaster recovery readiness
- Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup Language, OAuth, and OpenID Connect
- Advising clients on security operations, reporting, threat protection, troubleshooting, and post-implementation reviews for Microsoft identity platforms, including Microsoft Defender for Identity
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Deloitte Cyber helps clients build trust in digital environments by strengthening identity, access, and security capabilities across critical platforms. The team supports organizations in protecting users, securing access to data, and improving confidence in digital interactions.
Qualifications
Required:
- 4+ years of experience in technical consulting, client problem solving, and solution architecture for Microsoft identity platforms, including Active Directory and Microsoft Entra ID
- 4+ years of experience implementing and operating Microsoft Entra ID, including conditional access, single sign-on, multifactor authentication, Privileged Access Management, Privileged Identity Management, and application integrations
- 4+ years of experience implementing and operating Active Directory, including Active Directory Federation Services, domain cleanup, domain and forest recovery, Group Policy Objects, group Managed Service Accounts, security groups, trusts, and federation
- Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Master of Computer Applications
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- 3+ years of experience with identity and access management protocols, including WS-Federation, Security Assertion Markup Language, OpenID Connect, and OAuth
- 3+ years of experience implementing identity and access management security solutions for Microsoft Active Directory
- One or more certifications such as Microsoft SC-300, Certified Cloud Security Professional, Certificate of Cloud Security Knowledge, Certified Information Systems Security Professional, Cisco Certified Network Professional, Cisco Certified Network Associate, Microsoft Certified Solutions Expert, or Microsoft Certified Solutions Associate
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Qualifications:Our Deloitte Cyber team helps organizations address evolving cybersecurity challenges across identity, access, and platform security. Join our team to deliver solutions that help clients strengthen resilience, modernize identity environments, and manage cyber risk with confidence.
Recruiting for this role ends on 12/31/2026.
Work you'll do
As a Senior Engineering Management Specialist on the Deloitte Cyber team, you will be responsible for:
- Assessing Microsoft Entra ID and Active Directory environments, including tenant configuration, hardening, identity governance and administration, multifactor authentication, single sign-on, conditional access, and identity provider migrations
- Architecting, designing, and implementing Active Directory and Microsoft Entra ID deployments, migrations, upgrades, domain consolidations, and domain migration activities
- Performing health checks, discovery, cleanup, and security assessments across Active Directory services, including Domain Name System, Dynamic Host Configuration Protocol, Group Policy, privileged groups, service accounts, and disaster recovery readiness
- Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup Language, OAuth, and OpenID Connect
- Advising clients on security operations, reporting, threat protection, troubleshooting, and post-implementation reviews for Microsoft identity platforms, including Microsoft Defender for Identity
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Deloitte Cyber helps clients build trust in digital environments by strengthening identity, access, and security capabilities across critical platforms. The team supports organizations in protecting users, securing access to data, and improving confidence in digital interactions.
Qualifications
Required:
- 4+ years of experience in technical consulting, client problem solving, and solution architecture for Microsoft identity platforms, including Active Directory and Microsoft Entra ID
- 4+ years of experience implementing and operating Microsoft Entra ID, including conditional access, single sign-on, multifactor authentication, Privileged Access Management, Privileged Identity Management, and application integrations
- 4+ years of experience implementing and operating Active Directory, including Active Directory Federation Services, domain cleanup, domain and forest recovery, Group Policy Objects, group Managed Service Accounts, security groups, trusts, and federation
- Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Master of Computer Applications
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- 3+ years of experience with identity and access management protocols, including WS-Federation, Security Assertion Markup Language, OpenID Connect, and OAuth
- 3+ years of experience implementing identity and access management security solutions for Microsoft Active Directory
- One or more certifications such as Microsoft SC-300, Certified Cloud Security Professional, Certificate of Cloud Security Knowledge, Certified Information Systems Security Professional, Cisco Certified Network Professional, Cisco Certified Network Associate, Microsoft Certified Solutions Expert, or Microsoft Certified Solutions Associate
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Education:Bachelor's DegreeEmployment Type: