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Microsoft Support Jobs in Texas (NOW HIRING)

Microsoft Azure

Houston, TX · On-site

$52.50 - $65.25/hr

... to support business needs. Responsibilities : • Manage the day-to-day operations of Microsoft Azure infrastructure and Microsoft Office 365. • Manage servers and systems, monitor system ...

Microsoft Administrator

Austin, TX · On-site

$60K - $75K/yr

Deploy, tune, and support Microsoft Defender for Endpoint * Serve as the first responder to all security incidents across the Microsoft environment, including triage, investigation, containment, and ...

Microsoft Administrator

Austin, TX · On-site

$60K - $75K/yr

Deploy, tune, and support Microsoft Defender for Endpoint * Serve as the first responder to all security incidents across the Microsoft environment, including triage, investigation, containment, and ...

Senior Data Center Metro Director

Abilene, TX · On-site

$102K - $139K/yr

Overview As the Microsoft Senior Data Center Metro Director , you will drive the delivery of world-class support services across your campus. You will interact and maintain relationships with various ...

Showing results 21-40

Microsoft Support information

See Texas salary details

$10

$17

$24

How much do microsoft support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for microsoft support in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What is Microsoft Support?

Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.

What are the key skills and qualifications needed to thrive as a Microsoft Support specialist?

To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.

What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?

Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.

What is the difference between Microsoft Support vs Help Desk Technician?

AspectMicrosoft SupportHelp Desk Technician
Required CredentialsCertifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+CompTIA A+ or similar entry-level certifications
Work EnvironmentCorporate, technical support centers, remote support for Microsoft productsIT departments, user support in various industries, on-site or remote
Employer & Industry UsagePrimarily in tech companies, Microsoft partners, and enterprise environmentsBroadly in various industries, including healthcare, education, and business

Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.

Does Microsoft Support have a paid support service?

Microsoft Support offers both free and paid support options for customers. Paid support services, such as Microsoft Unified Support and Premier Support, provide additional resources, dedicated account managers, and faster response times for enterprise clients and organizations. Job seekers in Microsoft Support roles may assist with these paid services depending on the support plan and customer needs.

What cities in Texas are hiring for Microsoft Support jobs?

Cities in Texas with the most Microsoft Support job openings:

Infographic showing various Microsoft Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

Okta & Microsoft 365 Engineer

Cornerstone Capital Bank

Houston, TX • On-site

Full-time

Posted 23 days ago


Job description

***No agencies or C2C please***
Who we are:
Cornerstone Capital Bancorp, Inc., headquartered in Houston, is a Texas-based financial services company dedicated to helping families, businesses, and communities thrive. Through its primary subsidiary, Cornerstone Capital Bank, the organization operates a community and business banking franchise alongside a premier national home lending, servicing, and home insurance platform-based financial services company dedicated to helping families, businesses, and communities thrive.
Guided by a core Mission, Vision and Convictions statement, Cornerstone operates 17 full-service banking locations across major Texas markets and more than 150 mortgage offices nationwide. The company has served nearly 700,000 customers through its family of brands, including Cornerstone Home Lending, Roscoe Bank, Peoples Bank, Cornerstone Servicing, and Cornerstone Insurance. Supported by 1,600 team members, Cornerstone is consistently recognized as a Fortune-certified Great Place to Work® and a Top Workplace.
Formed through the combination of Cornerstone Home Lending and The Roscoe State Bank, Cornerstone brings more than a century of experience and is the highest-capitalized new bank in Texas history.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
Cornerstone Capital Bank is looking for an experienced Microsoft 365 Engineer. Someone who is passionate about providing technical solutions to complex business challenges, embracing Azure AD for cloud-based identity services, and supporting an active directory environment.
  • Location: Houston hybrid or San Antonio hybrid

  • Serve as the primary administrator and technical resource for Okta, with a focus on making Okta the organization's primary source of truth for identity and account information.
  • Manage Okta users, groups, SSO applications, SCIM provisioning, access reviews, authentication policies, and lifecycle management.
  • Develop and maintain Okta Workflows to automate provisioning, deprovisioning, access management, and other IT processes.
  • Troubleshoot SSO, authentication, provisioning, and application integration issues.
  • Support the transition away from Active Directory as the primary source of account information.
  • Design and implement automation using Okta Workflows, Azure Automation, PowerShell, Power Automate/Flow, and APIs.
  • Identify opportunities to automate manual processes and improve efficiency, security, and scalability.
  • Develop system integrations and automated workflows to support identity and IT operations.
  • Manage and maintain Microsoft 365, including Exchange Online, SharePoint, Teams, OneDrive, licensing, permissions, and user/group administration.
  • Administer Exchange Online mail flow, mail policies, user/groups, and related email services.
  • Monitor system health and identify and mitigate security risks.
  • Support Active Directory user/group management, DNS, and GPO administration as the organization transitions to Okta.
  • Manage DNS and domains through Cloudflare, GoDaddy, and Encirca.
  • Configure and maintain DNS records and enable domains within M365 for email.
  • Support email authentication technologies including SPF, DKIM, and DMARC.
  • Establish and maintain best practices for identity, M365, and security.
  • Partner with IT teams on projects, integrations, and process improvements.
  • Perform product and integration testing and maintain technical documentation.

What you'll need to be successful:
  • Bachelor's Degree in Computer Science, Information Systems, other related field, or equivalent work experience
  • A minimum of 6 years of relevant IT and business work experience and 4 years proven OKTA experience
  • Solid knowledge of IT infrastructure as well as Active Directory, OKTA, & Microsoft "cloud" solutions (Microsoft 365, Azure)
  • Requires demonstrated ability to be involved with multiple IT projects and deliver on time and within budget
  • Ability to work in a collaborative team environment and build relationships with people within different levels of an organization
  • Strong problem-solving skills and attention to detail

What To Do Next
If Cornerstone Home Lending sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone family, we'll continue to invest in you as an asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone. It really feels like home.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
***No agencies or C2C please***
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.