ZipRecruiter

Log In

1

Microsoft Support Engineer Jobs in Washington (NOW HIRING)

MANTECH

Cloud Support Engineer

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... Proficiency with Google Workspace or Microsoft Office collaboration tools Clearance Requirements:

MANTECH

Cloud Support Engineer

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... Proficiency with Google Workspace or Microsoft Office collaboration tools * Strong written and ...

MANTECH

Cloud Support Engineer

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... Proficiency with Google Workspace or Microsoft Office collaboration tools Clearance Requirements:

ASM Research

Cloud Support Engineer I (Day)

Reston, VA · On-site

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a ...

MANTECH

Cloud Support Engineer

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... Proficiency with Google Workspace or Microsoft Office collaboration tools * Strong written and ...

hochunk

Desktop Support Engineer II

Fort Belvoir, VA · On-site

This position is for a Senior Microsoft Windows Active Directory Administrator with migration ... Supports the completion of all projects/programs as needed * Candidate routinely required to employ ...

previous page

Showing results 41-60

All JobsMicrosoft Support Engineer JobsMicrosoft Support Engineer Jobs in Washington

Microsoft Support Engineer information

See Washington salary details

$18

$45

$77

How much do microsoft support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for microsoft support engineer in Washington is $45.16, according to ZipRecruiter salary data. Most workers in this role earn between $33.51 and $52.84 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.

What is a Microsoft Support Engineer?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a Microsoft Support Engineer?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are popular job titles related to Microsoft Support Engineer jobs in Washington? For Microsoft Support Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Microsoft Support Engineer jobs in Washington look for? The top searched job categories for Microsoft Support Engineer jobs in Washington are:
What cities in Washington are hiring for Microsoft Support Engineer jobs? Cities in Washington with the most Microsoft Support Engineer job openings:
Microsoft Support Engineer jobs near you
Infographic showing various Microsoft Support Engineer job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,927 per year, or $45.2 per hour.

UC Field Support Engineer

Node.Digital

Camp Springs, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

UC Field Support Engineer

Location: Maryland, Camp Springs

Preferred: US Citizenship

Job Description:

The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident resolution, hardware and endpoint troubleshooting, and coordination with centralized support teams to ensure continuity of operations. This individual will support the day-to-day operation and maintenance of UC infrastructure, ensuring uninterrupted, secure, and high-quality UC services across all USCIS locations. The role includes supporting the transition toward a cloud-native, Microsoft Teams-based UC environment, coordinating security and compliance requirements, and contributing to continuous modernization initiatives.

Requirements

Required Skills:

  • Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony, Cisco Unified Communications infrastructure, and Microsoft Teams collaboration services.
  • Proficiency in hardware and endpoint troubleshooting, incident resolution, and technical support.
  • Experience in managing service delivery and ensuring compliance with defined SLAs.
  • Technical knowledge of hybrid on-premises and cloud environments.
  • Ability to analyze performance data, service trends, and workload metrics.
  • Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders.
  • Strong problem-solving skills to detect and resolve UC service issues.

Nice To have Skills:

  • Familiarity with integration requirements and modernization objectives for UC solutions.
  • Knowledge of architectural leadership for enterprise UC solutions.
  • Advanced technical and operational expertise across UC services.

Certifications:

  • Relevant certifications in UC systems and solutions, such as Cisco Certified Network Professional (CCNP) Collaboration or similar.
  • Certifications in cloud services, such as Microsoft Certified: Azure Solutions Architect Expert or similar.

Benefits

We are proud to offer competitive compensation and benefits packages to include

  • Medical
  • Dental
  • Vision
  • Basic Life
  • Health Saving Account
  • 401K matching
  • Three weeks of PTO/Sick
  • 11 Paid Holidays
  • Pre-Approved Online Training