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Microsoft Customer Support Jobs in Rio Rancho, NM

VOLT

Marketing & Customer Experience

Rio Rancho, NM · On-site

$26.44 - $31.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support customer loyalty and recognition programs, including Elite Priority Rewards promotional ... Proficiency with Microsoft Office and marketing or creative software applications * Ability to ...

bekco

Business Development Manager

Albuquerque, NM · On-site

Provide customer support as requested including coordination of menu & dietary systems support ... Experience in Microsoft Office Suite of Programs including Word, Excel, PowerPoint & Access

bekco

Business Development Manager

Albuquerque, NM · On-site

Provide customer support as requested including coordination of menu & dietary systems support ... Experience in Microsoft Office Suite of Programs including Word, Excel, PowerPoint & Access

bekco

Business Development Manager

Albuquerque, NM · On-site

Provide customer support as requested including coordination of menu & dietary systems support ... Experience in Microsoft Office Suite of Programs including Word, Excel, PowerPoint & Access

Bohannan Huston Inc.

IT Support Specialist

Albuquerque, NM · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Customer service experience should include:Microsoft Desktop Operating System Support (Windows, 10, 11)Microsoft Server Operating System Support (Server 2016, 2019, 2025)Microsoft Active Directory ...

University of New Mexico

IT Support Aide

Albuquerque, NM · On-site

$12.30 - $13.50/hr

Requisition ID req37542 Working Title IT Support Aide Pay $12.30-$13.50 Hourly Campus Main ... customer service skills • Imaging computers using InTune, or Jamf. • Proficiency in Microsoft ...

New

BTAS, Inc.

Operations Support/Data Manager

Albuquerque, NM · On-site

$52K - $162K/yr

  • Medical

  • Retirement

  • PTO

... customers, while providing our employees a stimulating and satisfying work environment as we ... Schedule and manage security controls for meetings using Microsoft Calendar. * Record and ...

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Showing results 21-40

All JobsMicrosoft Customer Support JobsMicrosoft Customer Support Jobs in Rio Rancho, NM

Microsoft Customer Support information

See Rio Rancho, NM salary details

$10

$21

$53

How much do microsoft customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for microsoft customer support in Rio Rancho, NM is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $24.86 per hour, depending on experience, location, and employer.

Does Microsoft have customer support people?

Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.

What are popular job titles related to Microsoft Customer Support jobs in Rio Rancho, NM?

For Microsoft Customer Support jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Microsoft Customer Support jobs in Rio Rancho, NM look for?

The top searched job categories for Microsoft Customer Support jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Microsoft Customer Support jobs?

Cities near Rio Rancho, NM with the most Microsoft Customer Support job openings:

Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 92% Full Time, 2% Temporary, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $45,333 per year, or $21.8 per hour.

Customer Service Representative (Bilingual/Spanish)

LHH US

Albuquerque, NM • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

LHH Recruitment Solutions is partnering with a growing Financial Services Company in Albuquerque, NM that is looking for a full-time Customer Service Representative (Bilingual in Spanish/English) to join the team. This is an onsite position Monday through Friday. Pay range is $20.00-$23.00 per hour depending on experience. Must have Financial Services or Banking experience to qualify.
As a Bilingual Customer Service Representative, you will be the first point of contact customers both inbound and outbound.
Key Responsibilities
  • Answer inbound calls, make outbound calls, and emails with customers.
  • Guide customers through the order processing and product details.
  • Document all interactions in the CRM system with accurate data entry and attention to detail.
  • Escalate complex issues to appropriate departments while maintaining ownership of the customer experience.
  • Deescalate calls as needed
  • Translate bilingual Spanish calls and written emails to Spanish/English
  • Assist with outbound calls for follow-ups.
  • Customer account management and verification of information.
  • Process payments accordingly and provide receipt via email to the customer
  • Assist with any troubleshooting tier one support for the customer.
  • Support special projects as needed.
Required Qualifications
  • High school diploma or equivalent is required.
  • 1+ years of customer service experience or call center experience, preferably in insurance or healthcare industries.
  • Strong communication and problem-solving skills.
  • Proficiency in Microsoft Office and CRM systems.
  • Bilingual in Spanish/English
If you are interested, apply now!
Pay Details: $20.00 to $23.00 per hour
Search managed by: Morgan Ross
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.