ZipRecruiter

Log In

1

Microsoft Customer Support Jobs in Rio Rancho, NM

University of New Mexico

Office Assistant

Albuquerque, NM · On-site

$16.25 - $21.25/hr

Customer service oriented with phone and people skills; * Proficiency with Microsoft Office and ... Provide customer support for None for the Road Program; * Perform a variety of routine data entry ...

SAIC

Field Service Technician

Albuquerque, NM

... customer support activities involving the installation, modification, and repair of complex ... Proficient in Microsoft Office products and have the ability to learn company software. PHYSICAL ...

BCForward

Contact Center Agent

Albuquerque, NM · Remote

$19.90/hr

... customer support role, or call center environment experience * 2 years of Customer Service ... Microsoft Office (Excel, Word, Outlook, and Teams) experience * Internet access sufficient to ...

Ferrellgas

Customer Service - Cashier

Santa Fe, NM · On-site

$17/hr

You'll support customers and work closely with internal teams to ensure high-quality experience ... Proficient in Microsoft Office including Excel, Word, and Access. * Must be a Citizen or National ...

Ferrellgas

Customer Service - Cashier

Santa Fe, NM · On-site

$17/hr

You'll support customers and work closely with internal teams to ensure high-quality experience ... Proficient in Microsoft Office including Excel, Word, and Access. * Must be a Citizen or National ...

Ferrellgas

Customer Service - Cashier

Santa Fe, NM · On-site

$17/hr

You'll support customers and work closely with internal teams to ensure high-quality experience ... Proficient in Microsoft Office including Excel, Word, and Access. * Must be a Citizen or National ...

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

The ability to interface well with customers at various levels of seniority in a variety of ... Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

The ability to interface well with customers at various levels of seniority in a variety of ... Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and ...

next page

Showing results 1-20

People also search for

All JobsMicrosoft Customer Support JobsMicrosoft Customer Support Jobs in Rio Rancho, NM

Microsoft Customer Support information

See Rio Rancho, NM salary details

$10

$21

$53

How much do microsoft customer support jobs pay per hour?

As of May 30, 2026, the average hourly pay for microsoft customer support in Rio Rancho, NM is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $24.86 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support job?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What are the key skills and qualifications needed to thrive in the Microsoft Customer Support position, and why are they important?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a typical day look like for someone in a Microsoft Customer Support role?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What are entry level jobs at Microsoft?

Entry-level jobs at Microsoft for customer support roles typically include positions such as Customer Support Associate or Technical Support Specialist. These roles often require strong communication skills, basic technical knowledge, and may involve training on Microsoft products and tools. They are suitable for recent graduates or individuals starting their careers in technology support.
More about Microsoft Customer Support jobs
What are popular job titles related to Microsoft Customer Support jobs in Rio Rancho, NM? For Microsoft Customer Support jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Support jobs in Rio Rancho, NM look for? The top searched job categories for Microsoft Customer Support jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Microsoft Customer Support jobs? Cities near Rio Rancho, NM with the most Microsoft Customer Support job openings:
Microsoft Customer Support jobs near you
Office Assistant

Office Assistant

University of New Mexico

Albuquerque, NM • On-site

$16.25 - $21.25/hr

Other

Posted 18 days ago

University Of New Mexico rating

8.5

Company rating: 8.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

63rd of 529 rated colleges and universities

Job description

UNM Continuing Education (CE) is seeking a highly motivated and detail-oriented Student Office Assistant to join our Registration team. 
UNM Continuing Education is committed to providing innovative, accessible learning opportunities to individuals, organizations and communities in New Mexico and around the world. 
Student Office Assistants are an extremely valuable part of the CE Registration Team and support Continuing Ed in a variety of ways to meet our many business needs. We are looking for students who are positive thinkers, like to learn, demonstrate responsibility, and demonstrate strong attention to detail. In order to achieve CE's objectives and goals, the Student Office Assistant must be reliable and provide a high level of customer service to our participants and customers.  Student Office Assistants will help register participants by telephone and in-person, respond to customer inquiries, and provide information about CE classes and programs. Furthermore, Student Office Assistants provide assistance to our program managers, help with various administrative projects, and learn the basic tasks found in an office environment.   
UNM CE provides students with valuable work experience, including, when possible, projects that focus on their areas of interest. We also like to involve our student employees in ongoing learning and training with our staff, and work to send our students out into the world with job maturity and professionalism.  
This position requires working in the office full time. UNM CE is located north of UNM Main campus and provides free off-campus parking. 
Minimum Qualifications 

  • Minimum availability required is 12 hours per week during regular business hours;
  • Ability to maintain confidentiality of records and information; 
  • Customer service oriented with phone and people skills; 
  • Proficiency with Microsoft Office and Data Entry; 
  • Ability to prepare and print routine correspondence, labels and/or other basic written material; 
  • Ability to organize and maintain a professional work area; 
  • Proactive and action oriented; 
  • Punctual and reliable. 

Duties and Responsibilities

  • Answer telephones, register participants, greet and direct visitors;  
  • Maintain and monitor incoming e-mails to UNMCE Registration and the None for the Road Program; 
  • Provide customer support for None for the Road Program; 
  • Perform a variety of routine data entry and data maintenance tasks
  • Assist on special projects: doing research, compiling summaries and data reports as needed; 
  • Copy and/or duplicate materials as requested; 
  • Some light lifting (up to 25lbs) and light cleaning; 
  • Performs other job-related duties as assigned. 

What University Of New Mexico employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply