ZipRecruiter

Log In

1

Microsoft Customer Support Jobs in Rio Rancho, NM

BTAS

Operations Support/Data Manager

Albuquerque, NM · On-site

$52K - $162K/yr

... customers, while providing our employees a stimulating and satisfying work environment as we ... Schedule and manage security controls for meetings using Microsoft Calendar. * Record and ...

VOLT

Commercial Operations Sales Manager

Rio Rancho, NM · On-site

$26.44 - $31.25/hr

Support customer and partner visits and coordinate follow-up actions * Maintain CRM, ERP, customer ... Advanced proficiency with Microsoft Excel, PowerPoint, Word, and Outlook * Strong problem-solving ...

Cintas

Office Support Professional

Albuquerque, NM

$16.50 - $21.75/hr

Requisition Number: 230420 Cintas is seeking an Office Support Professional to support numerous ... customers. Skills/Qualifications Required * High School Diploma/GED * Proficiency with Microsoft ...

Cintas

Office Support Professional

Albuquerque, NM · On-site

$16.50 - $21.75/hr

Requisition Number: 230420 Cintas is seeking an Office Support Professional to support numerous ... customers. Skills/Qualifications Required * High School Diploma/GED * Proficiency with Microsoft ...

University of New Mexico

Office Assistant

Albuquerque, NM

$16.25 - $21.25/hr

Customer service oriented with phone and people skills; * Proficiency with Microsoft Office and ... Provide customer support for None for the Road Program; * Perform a variety of routine data entry ...

University of New Mexico

IT Support Aide

Albuquerque, NM

$20.75 - $28.50/hr

... customer service, and professional skills in acollaborative environment. UNM School of Law is ... Dutiesinclude assisting with the maintenance of Windows-based laptops and desktops,Microsoft Office ...

New

previous page

Showing results 41-60

All JobsMicrosoft Customer Support JobsMicrosoft Customer Support Jobs in Rio Rancho, NM

Microsoft Customer Support information

See Rio Rancho, NM salary details

$10

$21

$53

How much do microsoft customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for microsoft customer support in Rio Rancho, NM is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $24.86 per hour, depending on experience, location, and employer.

Does Microsoft have customer support people?

Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.

What are popular job titles related to Microsoft Customer Support jobs in Rio Rancho, NM?

For Microsoft Customer Support jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Microsoft Customer Support jobs in Rio Rancho, NM look for?

The top searched job categories for Microsoft Customer Support jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Microsoft Customer Support jobs?

Cities near Rio Rancho, NM with the most Microsoft Customer Support job openings:

Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 92% Full Time, 2% Temporary, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $45,333 per year, or $21.8 per hour.

Operations Support/Data Manager

BTAS

Albuquerque, NM • On-site

$52K - $162K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

POSITION: Operations Support/Data Manager
LOCATION: Albuquerque, NM
REQUIRED SECURITY CLEARANCE: Active TS with SCI eligibility
POSITION TYPE/STANDARD WORK HOURS: Full time, 40 hours
THE OPPORTUNITY:
Upon award, BTAS will be filling potential openings for the Space Systems Command (SSC). SSC plays a critical role in advancing the United States's space capabilities, delivering cutting-edge solutions to protect and enhance national security. SSC/SZBC specializes in highly classified Space Domain Awareness (SDA) systems, Defensive and Offensive Space Control (DSC/OSC) capabilities, and space test range assets to support the Department of Defense’s (DoD) current and future operational needs.
As a leader in space technology, SSC/SZ-BC is responsible for the development, integration, testing, deployment, and sustainment of mission-critical systems spanning the entire acquisition life cycle. These efforts ensure the United States Space Force (USSF) and its mission partners maintain a strategic advantage in space operations. This position will support multiple SSC/SZ-BC programs, as well as other initiatives across the Space Force, Air Force, and allied organizations.
Join us in shaping the future of space operations and contributing to the defense of our nation’s space assets.
WHO WE ARE:
BTAS is a woman-owned small business founded in 1995, located near Wright-Patterson Air Force Base in Beavercreek, OH. We have earned national and regional awards in the Department of Defense for our proven IT, Engineering, and Program Management capabilities.
We are committed to working with exceptional quality and professionalism to deliver excellence to our customers, while providing our employees a stimulating and satisfying work environment as we collaborate with teammates to achieve common goals.
PRIMARY RESPONSIBILITIES:
  • Security Documentation Support
    • Advise the government on security documentation and coordination with intelligence, DoD, and security agency staffs.
    • Assist with intelligence facility accreditation, program access approvals, and contractor security program plan reviews.
  • Business Operations and Administrative Support
    • Provide executive-level administrative, office, personnel, and human resources management support.
    • Conduct research, prepare reports, manage schedules, coordinate travel, arrange meetings, and perform clerical duties.
  • Task and Document Management
    • Analyze, track, and resolve internal and external task requests, including Task Management Tool (TMT) tasks.
    • Review performance reports and ensure compliance with Space Systems Command, Space Force, Air Force, and DoD policies.
    • Facilitate coordination with acquisition organizations and monitor front office tasks.
  • Database Management
    • Develop, maintain, and transition functional databases to meet mission requirements.
    • Plan and execute the transition of legacy software/databases into standardized systems upon approval.
  • Civilian Personnel and Recordkeeping Support
    • Serve as the primary point of contact for civilian human resources management.
    • Assist with identifying vacant positions, processing personnel requisitions, security waivers, and manpower change requests.
    • Support special civilian manpower requests (e.g., Reimbursable, Superior Qualification Packages, By-Name-Requests).
  • Meeting and Review Administration
    • Schedule and manage security controls for meetings using Microsoft Calendar.
    • Record and distribute meeting minutes, including key attendees, action items, and mission effectiveness summaries.
  • Awards and Recognition Processing
    • Assist with submission and processing of military and civilian awards, including tracking deadlines and preparing packages.
    • Monitor award approvals, coordinate plaques, update recognition boards, and support awards board voting processes.
  • Schedule Management
    • Develop and maintain schedules using Microsoft Suite applications (e.g., Microsoft Project).
MINIMUM QUALIFICATIONS:
  • Knowledgeable in DoD and IC security processes and procedures
  • Expert in classified systems data handling and operational level support
  • Knowledgeable with Microsoft Suite applications, including Microsoft Project
  • Prior experience with senior level operations, coordination, and communications
SUPERVISORY RESPONSIBILITIES:
This position does not supervise the work of others.
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment.
PHYSICAL DEMANDS:
Must be able to operate a computer and other standard office equipment. Must be able to remain in a stationary position, 80%.
TRAVEL:
Little if any travel is required,
OTHER DUTIES: 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and/or activities may change at any time with or without notice.
COMPENSATION / SALARY RANGE:
BTAS adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.
SALARY RANGE: $52,000 - $162,000 Annual Salary
BTAS BENEFITS:
A comprehensive benefits program, including paid time off, federal holidays, health coverage, 401K plan with generous company match is offered to all full-time employees.
AAP / EEO STATEMENT:
BTAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 
BTAS is an E-Verify program participant.

Apply