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Microsoft Customer Support Jobs in Decatur, AL (NOW HIRING)

Leidos

System Administrator

Huntsville, AL · On-site

$59.15K - $106.93K/yr

... Microsoft Office applications and Outlook support • Account provisioning, password resets, MFA support, and customer service operations • Security Technical Implementation Guides (STIGs) and ...

Leidos

System Administrator

Huntsville, AL · On-site

$59.15K - $106.93K/yr

... Microsoft Office applications and Outlook support Account provisioning, password resets, MFA support, and customer service operations Security Technical Implementation Guides (STIGs) and general ...

Deloitte

Microsoft D365 F&O SCM Manager

Huntsville, AL · On-site

Support qualifying and pre-sales activities. * Maintain a high level of expertise and current ... customer. In today's world we can't do that without working together across the supply chain and ...

Yulista

Operations Support Lead

Huntsville, AL · On-site

Recommends changes to products or services to fulfill customer needs. * The Operations Support Lead ... Advanced knowledge of Microsoft Excel and PowerPoint; ability to learn additional computer skills ...

Yulista

Operations Support Lead

Huntsville, AL · On-site

Recommends changes to products or services to fulfill customer needs. * The Operations Support Lead ... Advanced knowledge of Microsoft Excel and PowerPoint; ability to learn additional computer skills ...

Leidos

System Administrator

Huntsville, AL · On-site

$59.15K - $106.93K/yr

... Microsoft Office applications and Outlook support • Account provisioning, password resets, MFA support, and customer service operations • Security Technical Implementation Guides (STIGs) and ...

Cherokee Federal

Support Agreement Analyst

Huntsville, AL · On-site

$100K - $110K/yr

This position requires strong attention to detail, customer service, and the ability to manage ... Proficiency with Microsoft Office 365, particularly Excel for tracking and reporting * Experience ...

PeopleTec, Inc.

Junior Content Developer

Huntsville, AL

$69.70K - $90.50K/yr

Microsoft Power BI Data Analyst Associate People First. Technology Always. PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by ...

PeopleTec, Inc.

Junior Content Developer

Huntsville, AL

$69.70K - $90.50K/yr

Microsoft Power Platform (PowerBI, Power App, Power Automate) * Experience with Atlassian Software ... customer support by employing and retaining a highly skilled workforce. Culture: The name ...

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Microsoft Customer Support information

See Decatur, AL salary details

$10

$21

$53

How much do microsoft customer support jobs pay per hour?

As of May 30, 2026, the average hourly pay for microsoft customer support in Decatur, AL is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $24.81 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support job?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What are the key skills and qualifications needed to thrive in the Microsoft Customer Support position, and why are they important?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a typical day look like for someone in a Microsoft Customer Support role?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What are entry level jobs at Microsoft?

Entry-level jobs at Microsoft for customer support roles typically include positions such as Customer Support Associate or Technical Support Specialist. These roles often require strong communication skills, basic technical knowledge, and may involve training on Microsoft products and tools. They are suitable for recent graduates or individuals starting their careers in technology support.
More about Microsoft Customer Support jobs
What are popular job titles related to Microsoft Customer Support jobs in Decatur, AL? For Microsoft Customer Support jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Support jobs in Decatur, AL look for? The top searched job categories for Microsoft Customer Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Microsoft Customer Support jobs? Cities near Decatur, AL with the most Microsoft Customer Support job openings:
Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Decatur, AL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,182 per year, or $21.7 per hour.

Customer Service Representative

The Ōnin Group

Huntsville, AL

$20/hr

Other

Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Overview
Ōnin Staffing is hiring a Customer Service Representative for a manufacturing facility in Huntsville, AL. We are looking for candidates with experience in a manufacturing, industrial, logistics, or production environment who are comfortable supporting customers, processing orders, and working closely with internal teams.
Pay$20
ShiftMonday- Friday
7:00AM-4:00PM
Responsibilities:
• Process customer orders and order changes
• Provide updates on order status and customer requests
• Communicate with internal departments to support customer needs • Maintain accurate records and documentation
• Assist in resolving customer concerns in a professional manner
Qualifications:• Minimum 2 years of customer service, inside sales, or order processing experience in a manufacturing or industrial environment preferred
• Strong computer skills (Microsoft Office & Excel)
• Excellent communication and organizational skills
• Experience working in a fast-paced environment
Skills and Experience
• Minimum 2 years of customer service or sales support experience
• Strong computer skills (Microsoft Office & Excel)
• Excellent written and verbal communication skills
• Professional, dependable, and detail-oriented
EducationAssociate's degree in a technical or business discipline or equivalent experience.
Skills
  • Ability to read and comprehend policies and instruction
  • communicate effectively
  • write reports
  • knowledge in data
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
  • Weekly pay
  • $5 prescription drugs
  • $5 doctor's visit copays
  • Free teledoctor service
  • Free counseling services
  • Life insurance included
  • Vision insurance included
  • Dental insurance included
  • Vacation and holiday pay
  • Scholarship Opportunities
  • 401(k) retirement plan
  • Free legal services
  • Our unbeatable employee discount program

Apply now so we can hold a spot for you. We can't wait to talk to you!
--Your Ōnin team

Apply