Microsoft Customer Support Jobs in Decatur, AL (NOW HIRING)

The Emerging ERP Solutions practice is all about bringing you the best in cloud-based ERP applications like Workday Financials. Microsoft D365 F&O and Infor. We're here to help transform finance and supply-chain processes, making them more efficient and cost-effective. Our teams use Deloitte's vast expertise to deliver lasting results for our clients. By working closely with CFOs, CIOs, and Business Unit leaders, we provide valuable business transformation and continuous support across various industries.

If you're seeking an exciting career with plenty of opportunities, consider joining us at Deloitte. We work on projects involving Workday Financials, Supply Chain Management, Infor Solutions, Microsoft Dynamics, and Sustainability Technology and Strategy. With such a variety of areas to explore, you'll have the chance to make a real impact while growing in your career. Come be part of a team that values innovation and strives for excellence. Apply now and let's achieve great things together!

Recruiting for this role ends on 9/30/26

Work you'll do

As a Manager for our Microsoft Dynamics 365 Finance & Operations (D365 F&O) offering, you combine your business, industry, and functional skills to design solutions that are usable, scalable, fit-for-purpose and maintainable. Your years of experience implementing Dynamics AX and D365 in a functional Manager role through the entire journey of Analysis, Design, Build, Test, Deploy and Support will be essential to your success.

• Lead a team of Deloitte professionals to design and deliver solutions based on the Dynamics 365 platform for your clients.
• Work with your clients to understand their business requirements and work with both functional and technical consultants to design solutions that address these requirements.
• Provide leadership to the delivery team through the implementation.
• Collaborate with other experts both within and external to Deloitte.
• Support qualifying and pre-sales activities.
• Maintain a high level of expertise and current knowledge of all features of the Dynamics 365 platform.
• Work with near shore and offshore delivery centers within the Deloitte network.

The team

We work with clients to solve their most complex and strategic operational challenges. Our team spans the supply chain from procurement to manufacturing and all through connecting the supply to the customer. In today's world we can't do that without working together across the supply chain and using data and analytics to get our client's insights in real time, all the time. Many of our clients are trying to keep up based solely on an interconnected supply chain. We modernize their supply chains using artificial intelligence, machine learning and connected products resulting in a competitive asset for the entire organization.

Qualifications

• 10+ years of consulting experience in a professional services environment, with a large or boutique consulting firm, or serving as an internal consultant within industry
• 5+ years of MS Dynamics 365 F&O experience in the Supply Chain domain as a functional lead
• 5+ full-life cycle implementations in SCM
• Experience in business requirement documentation & design documentation
• Experienced in preparing and leading workshops with key stakeholders
• Client development and sales experience (producing RFPs and SOWs, presenting at client orals)
• Bachelor's degree or equivalent professional experience
• Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred

• Dynamics 365 solution data model
• Data migration tools and processes within Dynamics 365
• Experience with D365 Manufacturing, advanced Warehouse Management
• Familiarity with key ISV solutions AppSource and Microsoft's partnering model

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

#EPCORE #EERPFY27

The Emerging ERP Solutions practice is all about bringing you the best in cloud-based ERP applications like Workday Financials. Microsoft D365 F&O and Infor. We're here to help transform finance and supply-chain processes, making them more efficient and cost-effective. Our teams use Deloitte's vast expertise to deliver lasting results for our clients. By working closely with CFOs, CIOs, and Business Unit leaders, we provide valuable business transformation and continuous support across various industries.

If you're seeking an exciting career with plenty of opportunities, consider joining us at Deloitte. We work on projects involving Workday Financials, Supply Chain Management, Infor Solutions, Microsoft Dynamics, and Sustainability Technology and Strategy. With such a variety of areas to explore, you'll have the chance to make a real impact while growing in your career. Come be part of a team that values innovation and strives for excellence. Apply now and let's achieve great things together!

Recruiting for this role ends on 9/30/26

Work you'll do

As a Manager for our Microsoft Dynamics 365 Finance & Operations (D365 F&O) offering, you combine your business, industry, and functional skills to design solutions that are usable, scalable, fit-for-purpose and maintainable. Your years of experience implementing Dynamics AX and D365 in a functional Manager role through the entire journey of Analysis, Design, Build, Test, Deploy and Support will be essential to your success.

• Lead a team of Deloitte professionals to design and deliver solutions based on the Dynamics 365 platform for your clients.
• Work with your clients to understand their business requirements and work with both functional and technical consultants to design solutions that address these requirements.
• Provide leadership to the delivery team through the implementation.
• Collaborate with other experts both within and external to Deloitte.
• Support qualifying and pre-sales activities.
• Maintain a high level of expertise and current knowledge of all features of the Dynamics 365 platform.
• Work with near shore and offshore delivery centers within the Deloitte network.

The team

We work with clients to solve their most complex and strategic operational challenges. Our team spans the supply chain from procurement to manufacturing and all through connecting the supply to the customer. In today's world we can't do that without working together across the supply chain and using data and analytics to get our client's insights in real time, all the time. Many of our clients are trying to keep up based solely on an interconnected supply chain. We modernize their supply chains using artificial intelligence, machine learning and connected products resulting in a competitive asset for the entire organization.

Qualifications

• 10+ years of consulting experience in a professional services environment, with a large or boutique consulting firm, or serving as an internal consultant within industry
• 5+ years of MS Dynamics 365 F&O experience in the Supply Chain domain as a functional lead
• 5+ full-life cycle implementations in SCM
• Experience in business requirement documentation & design documentation
• Experienced in preparing and leading workshops with key stakeholders
• Client development and sales experience (producing RFPs and SOWs, presenting at client orals)
• Bachelor's degree or equivalent professional experience
• Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred

• Dynamics 365 solution data model
• Data migration tools and processes within Dynamics 365
• Experience with D365 Manufacturing, advanced Warehouse Management
• Familiarity with key ISV solutions AppSource and Microsoft's partnering model

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

#EPCORE #EERPFY27