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Microsoft Ctj Jobs (NOW HIRING)

Microsoft has an exciting opportunity for a Software Engineer in the Cloud+AI Azure Data Team, which is leading the transformation of analytics in the world of data. The role involves developing and ...

Site Reliability Engineer - CTJ - Poly

Reston, VA · On-site

$59.25 - $78.75/hr

We own and operate Microsoft 365 services including Office 365, Exchange, Outlook, Teams, SharePoint, OneDrive, Purview, Information Protection, PSTN, Office Online, Office Services, and are actively ...

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate ...

Site Reliability Engineering- CTJ- Poly

Redmond, WA · On-site

$63.75 - $84.75/hr

Overview Microsoft has an exciting opportunity to join the Microsoft Sovereign Cloud organization as part of the Windows Cloud Experiences Sovereign team. This team supports Windows 365 Cloud PC ...

Site Reliability Engineer - CTJ - Secret

Redmond, WA · On-site

$63.75 - $84.75/hr

Overview Microsoft Substrate is the foundational cloud platform that powers many of Microsoft's most critical services including Exchange Online and M365 Copilot, providing shared infrastructure ...

Senior Software Engineer - CTJ - Poly

Redmond, WA · On-site

$137K - $180K/yr

Microsoft is seeking a Senior Software Engineer in the Azure Edge + Platform Silver Infrastructure Operations and Insights Team. The Operations and Insights team develops mission-critical platforms ...

Site Reliability Engineering- CTJ- Poly

Redmond, WA · On-site

$63.75 - $84.75/hr

Microsoft has an exciting opportunity to join the Microsoft Sovereign Cloud organization as part of the Windows Cloud Experiences Sovereign team. The role involves collaborating with engineers to ...

Look no further than the Microsoft Defender engineering team. Defender is looking for a Software Engineer II to join our team. You will be building and delivering cloud solutions to meet the scale ...

Microsoft Security is committed to making the world safer for everyone. We aim to redefine security by empowering every individual, organization, and developer with a comprehensive, simplified ...

Sr. Software Engineer -CTJ- Poly

Redmond, WA · On-site

$137K - $180K/yr

Overview Microsoft has an exciting opportunity for a Senior Software Engineer in the Microsoft Specialized Clouds Power Platform team, focused on building, deploying, and operating Power Automate ...

Sr. Software Engineer - CTJ - Poly

Reston, VA · On-site

$127K - $168K/yr

Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to ...

Sr. Software Engineer -CTJ- Poly

Redmond, WA · On-site

$137K - $180K/yr

Microsoft has an exciting opportunity for a Senior Software Engineer in the Microsoft Specialized Clouds Power Platform team, focused on building, deploying, and operating Power Automate services ...

Sr. Service Engineer- CTJ- Poly

Redmond, WA · On-site

$117K - $160K/yr

Overview Take ownership of Microsoft 365 service operations in sovereign cloud environments where availability and compliance are essential. You'll deploy, monitor, and improve services across the ...

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Microsoft Ctj information

See salary details

$62.5K

$115.6K

$186K

How much do microsoft ctj jobs pay per year?

As of Jul 14, 2026, the average yearly pay for microsoft ctj in the United States is $115,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $147,000.00 per year, depending on experience, location, and employer.

What is the difference between Microsoft Ctj vs Microsoft Support Specialist?

AspectMicrosoft CtjMicrosoft Support Specialist
Required CertificationsMicrosoft Certified: Windows Server Fundamentals, Microsoft Certified: Azure FundamentalsMicrosoft Certified: Modern Desktop Administrator Associate, CompTIA A+
Work EnvironmentOffice, data centers, remote supportHelp desks, remote support, on-site troubleshooting
Industry UsageIT, cloud services, enterprise solutionsIT support, customer service, technical troubleshooting

Microsoft Ctj and Microsoft Support Specialist roles both require technical certifications and involve working in IT environments. However, Microsoft Ctj typically focuses on cloud and enterprise solutions, while Support Specialists handle customer support and troubleshooting. The roles overlap in certifications and work settings but differ in primary responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as a Microsoft Cloud Technical Specialist, and why are they important?

To thrive as a Microsoft Cloud Technical Specialist, you need a strong background in cloud computing, networking, and Microsoft Azure technologies, often supported by a relevant degree and Microsoft certifications like Azure Administrator or Solutions Architect. Familiarity with tools such as Azure Portal, PowerShell, and cloud migration platforms is typically required. Excellent problem-solving, communication, and customer service skills help you translate technical concepts and build strong client relationships. These skills are crucial for successfully implementing cloud solutions, resolving technical challenges, and ensuring customer satisfaction in a rapidly evolving tech landscape.

How does a Microsoft Customer Technical Support (CTJ) specialist typically collaborate with other teams to resolve complex customer issues?

As a Microsoft Customer Technical Support (CTJ) specialist, collaboration with cross-functional teams is a key part of the role. You’ll frequently work alongside product engineers, escalation managers, and sometimes even developers to troubleshoot and resolve advanced customer issues. Regular meetings and case discussions help ensure that customer concerns are addressed efficiently, and you’ll often act as a bridge between the customer and internal technical experts. This teamwork not only helps deliver timely solutions but also provides valuable learning opportunities for professional growth.

What are Microsoft CTJ roles?

Microsoft CTJ, or 'Clearance, Trust, and Justice', refers to specialized roles at Microsoft that require a U.S. government security clearance. These positions typically support federal agencies and involve working on secure government cloud infrastructure, cybersecurity, and compliance tasks. Employees in CTJ roles must pass rigorous background checks and maintain the required level of security clearance, such as Secret or Top Secret. These roles are essential for Microsoft’s work with agencies like the Department of Defense, and they often require U.S. citizenship.
More about Microsoft Ctj jobs
What cities are hiring for Microsoft Ctj jobs? Cities with the most Microsoft Ctj job openings:
What states have the most Microsoft Ctj jobs? States with the most job openings for Microsoft Ctj jobs include:
Infographic showing various Microsoft Ctj job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $115,590 per year, or $55.6 per hour.
Software Engineer - CTJ - Poly

Software Engineer - CTJ - Poly

Microsoft

Reston, VA • On-site

Full-time

Posted 23 days ago


Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

57th of 209 rated software companies


Job description

Job Summary:
Microsoft has an exciting opportunity for a Software Engineer in the Cloud+AI Azure Data Team, which is leading the transformation of analytics in the world of data. The role involves developing and operating Azure Data services in a secure environment, ensuring compliance with security policies for both public and private sector customers.
Responsibilities:
• Uses appropriate artificial intelligence (AI) tools and practices across the software development lifecycle (SDLC) in a disciplined manner. Takes responsibility for the content of their AI-generated changes to artifacts, reviewing all changes and applying appropriate tooling and processes with minimal guidance.
• Supports efforts to use debugging, tests, tools, logs, telemetry, and other methods to proactively verify assumptions before issues occur for product features in production. Conducts incident retrospectives to identify root causes of problems, implements repair actions, and identifies mechanisms to prevent incident recurrence with minimal supervision. Under minimal guidance, applies least-access principles, and uses logging, telemetry, and other appropriate mechanisms to investigate issues while retaining privacy and security.
• Reviews product feature code and test code to ensure it meets team standards, contains the correct test coverage, and is appropriate for the product feature. Contributes to bringing insight to code reviews to help improve code quality, coaching and providing feedback to develop other engineers' skills with minimal guidance. Contributes to code reviews in a timely fashion that helps accelerate the pace of development on the team. Considers diagnosability, reliability, testability, and maintainability when reviewing code and understands when code is ready to be shared or delivered. Applies and reviews for coding patterns, security risks, compliance issues, and best practices in code reviews. Uses automated source code analysis tools that are incorporated into the build/development process with minimal supervision.
• Creates and implements code for a product, service, or feature, reusing code as applicable with minimal supervision. Writes and learns to create code that is extensible and maintainable. Considers diagnosability, reliability, and maintainability with few defects, and understands when the code is ready to be shared and delivered. Applies coding patterns and best practices to write code (e.g., leveraging state-of-the-art generative artificial intelligence [GenAI], approaches to source code organization, naming conventions). Escalates identified blockers or unknowns during the development process, communicates how they will impact timelines, and contributes to identifying strategies and/or opportunities to address them with minimal supervision.
• Understands and provides feedback for proposals for architecture, with technical leadership from others. With minimal supervision, tests and explores various design options for a product/solution feature, outlining strengths and weaknesses of each option. Collaborates with architects with minimal supervision to build and modify a product/solution feature, providing feedback as needed. Begins to own or collaborate with other engineers on the architecture of solutions, following technical leadership as applicable. Contributes to the development of design documents that support user stories and other product requirements with oversight. Develops an awareness of the current technology landscape. Escalates and shares findings from investigations with the team and owns some design decisions. Helps to ensure system architecture and individual designs meet performance, scalability, resiliency, cost of goods sold (COGS), and other requirements and expectations. Upholds Microsoft standards of security, privacy, and other compliance requirements and expectations. Understands the importance of building solutions that expand upon the work of others. Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products.
• Creates a clear test strategy that ensures solution quality, prevents regression from being introduced into existing code with minimal supervision. Executes test plans that incorporate security testing to validate security invariants (including negative cases) with minimal supervision. Adds new tests to cover gaps, deleting or fixing broken tests, improving the speed, reliability, and defect localization of tests in the feature area. Builds testable code and considers testability during design for a set of features with minimal guidance. Understands the different types of tests that can be done on a particular system (e.g., unit tests), and maintains up-to-date understanding of testing architectures used both across Microsoft and across the industry. Leverages artificial intelligence (AI) tools for test automation with minimal supervision.
• Contributes to identifying dependencies, and incorporates them into the development of design documents for a product area with little oversight. Helps to actively identify other teams and technologies to leverage, how they interact, and where their own system or team can support others. Understands downstream interactions between systems. Contributes to collaborating with other teams to reach common goals where dependencies and validation concerns overlap.
• Contributes to the identification of requirements for, and development of automation within production and deployment of a complex product feature, targeting zero-touch deployment when possible. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight.
• Applies best practices to build code based on well-established methods and secure design principles while also applying best practices for new code development and formal validation of security invariants. Follows best practices for product development and scaling to customer requirements, and applies best practices for meeting scaling needs and performance expectations and security promises.
• Builds knowledge, shares new ideas, and shares pinpoints of engineering tool gaps to improve software developer tools to support easier, faster, and more effective software engineering for complex product features. Identifies whether open source or internal code is available to address coding needs for a set of product features, and reuses it in a responsible manner where applicable. Develops higher-level awareness of tools outside current areas of expertise. Helps to identify and/or create tools that are useful for building the product, determining if methods are still applicable for the current solution.
• Understands and applies security best practices and establishes code invariants to model "security as code," ensuring each layer is independently secure, and minimizing risk with minimal supervision. Adopts security standards for clear security code review practices for a set of product features that align with design and engineering principles to raise the security hardening for both protections and detections. Contributes to incorporating deployment gates on security controls, and scanners for a set of product features to prevent regressions and/or vulnerabilities that would have customer impact. Includes required security monitoring to ensure detection of violations with minimal guidance. With minimal supervision, works with relevant security partners to define security promises and security invariants while factoring in attacker/investigator personas for security monitoring and telemetry needs, ensure threat models and premortems validate upstream and downstream assumptions and security invariants, establish security breach drills and security incident response processes (e.g., impact analysis, containment), and ensure that artificial intelligence (AI) safety features are implemented for the AI production systems tied to a set of product features.
• Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence (e.g., audit trail) to demonstrate compliance for product areas. Develops and holds an understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft. Demonstrates and maintains an up-to-date understanding of both global and local regulations for technologies and system applications to ensure regulations are met.
• Works with partner teams to ensure a set of product features work well with the components of the partner team with minimal supervision, contributing to efforts to ensure proper end-to-end testing, live-site coverage, scalability, performance, and DRI escalation pathways are established before going live.
• Remains current in skills by investing time and effort into being informed of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Conducts learning and literary sessions to raise awareness on relevant engineering design principles (e.g., security, testability, performance, scalability, accessibility, product knowledge) with minimal guidance.
• Reviews work items to deepen knowledge of product features in partnership with appropriate stakeholders (e.g., technical program managers) and executes project plans, release plans, and work items. Contributes to efforts to break down larger work items into smaller work items and providing estimation. Escalates issues that might cause a delay. Ensures required security protections and detection processes are accounted for in planning with minimal guidance. Contributes to ensuring project plans adhere to security, privacy, and compliance requirements. Ensures all code for a set of product/solution features is properly flighted for quicker mitigation of production incidents with minimal supervision. Calculates capacity for planning, accounting for appropriate failover and backup/restore mechanisms for disaster recovery for a set of features with minimal guidance. Makes considerations for efficient operation of a set of features after it is live with minimal supervision. Contributes to establishing a rollback plan for a set of features.
• Learns about and supports deployment to customers by following the correct measures to push features out to customers. Follows safe change deployment practices (e.g., ensuring that flights are set correctly) for their team to minimize adverse impact to users and other services with managerial guidance. Learns about and applies best practices for the deployment of features safely with managerial oversight and/or guidance from more experienced peers. Contributes to monitoring dependency status and ensuring that only the latest, secure versions are deployed. Identifies when rollback plans should be enacted for a product feature with direct supervision. Contributes to building deployment infrastructure to allow developers' private builds for a product feature to be tested in a production-like environment.
• Leveraging internal experimentation infrastructures, conducts experiments that determine the impact of changes, using feature flags/flighting in their code. Collaborates with internal partners (e.g., Data Science, product managers) to incorporate success and guard rail metrics for experimentation with minimal guidance.
• Maintains operations of live site service, following security best practices when responding quickly to mitigate issues while using the minimum required permissions to do so that arise on a rotational, on-call basis. Identifies solutions and mitigations to simple issues and complex issues when applicable impacting performance or functionality of live site services and escalates appropriately. With minimal supervision, improves troubleshooting guides (TSGs), wikis, tests, and telemetry to make on-call better, and recommends user-facing support documentation and additional test coverage to reduce likelihood of future user-initiated incidents. Contributes to enabling secure operations, security monitoring, and integration with live site investigation activities with minimal oversight. Identifies and proposes opportunities (e.g., lunch talks, automation, practices, tools) that can be leveraged to improve the live site experience with minimal guidance.
• Identifies areas to contribute to efforts to integrate logging and instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms, and for allowing monitoring and investigating security-related concerns and scenarios for both live and A/B experiments for products, services, and offerings. Leverages telemetry feedback and effectiveness to contribute to improving subsequent monitoring designs with minimal guidance. Contributes to efforts to classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring), and helps to create outputs (e.g., notifications, dashboards) that improve monitoring and investigating security-related concerns and scenarios, system monitoring and/or issue identification and mitigation. Considers the privacy implications of telemetry code changes, and adding new data points with minimal guidance.
• Acts as a designated responsible individual (DRI), working on-call to monitor a system/product feature/service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds within service level agreement (SLA) timeframe. Escalates issues to appropriate owners.
• Works with appropriate internal stakeholders (e.g., product manager, privacy/security subject matter expert, technical lead) to understand and determine customer/user requirements for a set of features. Incorporates customer insights into future designs or solution fixes with minimal supervision. Incorporates unwritten requirements, such as appropriate continuous feedback loops that measure actionable, quantitative (e.g., customer value, usage patterns, solution performance) and qualitative (e.g., accessibility, globalization) indicators of value. Understands, and begins providing feedback on, and advocating for the security and privacy needs of the customer who will be using the set of features.
Qualifications:
Required:
• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Pyth

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About Microsoft

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Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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