Microsoft Copilot Engineer Jobs (NOW HIRING)

Location: Chicago, IL

Our client is a respected global leader in legal services Our client is a distinguished global provider of legal services. This is a full-time, direct hire onsite role requiring US Citizenship or Green Card. This is a hybrid position requiring at least three days working onsite in the office. We are seeking an experienced AI Copilot engineer. In this role, you will lead the integration, configuration, and ongoing management of Copilot across the Firm, develop custom AI “agents” using Copilot Studio, and identify opportunities to streamline administrative and legal workflows. Your work will directly support the Firm’s ability to innovate responsibly, ensuring that leading-edge tools operate securely within a highly regulated environment.

As the Firm’s Collaboration and Productivity Engineer II, you will serve as the in-house expert for Microsoft Copilot and the broader Microsoft 365 (M365) collaboration ecosystem. Embedded within the Firm’s Information Technology (IT) department, you will partner with IT leadership, attorneys, staff, Information Security, and Compliance to build secure, high-impact AI solutions that enhance productivity while upholding rigorous governance standards.

Our client upholds strict performance standards and fosters a culture focused on continuous growth. Individuals who exhibit initiative and dedication will be offered opportunities for increased responsibilities and long-term professional advancement within the organization.

Must be a U.S. Citizen or Green Card holder authorized to work in the U.S. – sponsorship is not available

Desired Qualifications and Experience:

• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered.
• Minimum of 3+ years administering Microsoft 365 in a mid- to large-scale enterprise, including at least one year focused specifically on Microsoft Copilot.
• Microsoft 365 administration expertise with hands-on support of SharePoint Online, Microsoft Teams, Exchange Online, and OneDrive for Business.
• AI and Copilot integration skills including deployment and management of Microsoft 365 Copilot and Copilot Studio (or comparable AI platforms) with a clear understanding of enterprise AI capabilities and constraints.
• Security and compliance proficiency with M365 governance tools such as Microsoft Purview, Data Loss Prevention, retention policies, and eDiscovery, including experience applying controls to meet regulatory or client confidentiality requirements.
• Scripting and automation capability in PowerShell, plus experience with Power Automate or Power Apps to streamline administrative workflows.
• Strong troubleshooting ability with a record of resolving complex M365 collaboration and AI-related issues efficiently.
• Clear communication and collaboration skills to work effectively with end users, technical teams, and vendors.

Summary of Responsibilities:

• Implement and manage Copilot solutions by deploying, configuring, and maintaining Microsoft 365 Copilot and custom agents across departments; oversee tenant settings, licensing, and integrations with the Firm’s M365 environment.
• Develop custom AI agents using Microsoft Copilot Studio to support Firm-specific workflows, ensuring proper data sources, permissions, and security boundaries across SharePoint, Teams, and other repositories.
• Enhance productivity in administrative and legal workflows by partnering with attorneys and staff to identify high-value AI use cases—such as email summarization, document comparison, meeting preparation, research support, and report generation.
• Deliver operational support and advanced troubleshooting for Copilot, Teams, SharePoint Online, OneDrive, and related collaboration tools while serving as a Tier-2/3 escalation point; support system performance, incident response, and scheduled weekend maintenance windows; participate in the 24x7 on-call rotation for Priority-1 escalations.
• Strengthen governance and compliance by working with Security Governance and Risk Management to enforce Firm policies within Copilot Guardrails and M365; implement Microsoft Purview solutions including Data Loss Prevention (DLP), retention, eDiscovery, and ethical walls
• Create documentation and training resources such as SOPs, knowledge articles, and user guides; lead training sessions to promote effective use of Copilot, Copilot Studio, and M365 collaboration tools.
• Collaborate across IT and vendor teams (Infrastructure, Applications, Security, Training, Knowledge/Intranet, Microsoft, Intapp) to coordinate system changes, integrations, and incident resolution.

How to Apply:

Our client has hired us to help facilitate the initial interview and recruiting process. Please attach your current version of your resume and make sure you complete our initial pre-screening questions that will be used for determining which applicants will be considered at this time. Thank you for your interest.