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Microsoft Azure Customer Success Manager Jobs (NOW HIRING)

Equifax

Customer Success Manager

Customer Success Manager Equifax is where you can power your possible. If you want to achieve your ... Proficient in G-Suite, Salesforce and Microsoft Office Suite * Exceptional ability to communicate ...

IOTAP Inc

Customer Success Manager

Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for ... Experience with Microsoft Dynamics, Power Apps, or CSP programs * Strong troubleshooting and ...

MongoDB

Strategic Customer Success Manager

Manhattan, NY · On-site

The Role As a Strategic Customer Success Manager, you are a trusted technical and business advisor ... Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 ...

Mimecast Limited

Familiarity with identity and access management concepts such as Okta, Azure AD, SSO, and SAML ... Direct experience with Mimecast, Abnormal, Proofpoint, Microsoft Defender for Office 365, or ...

Revvo,

Customer Success Manager

San Mateo, CA · On-site

Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...

Mimecast

Customer Success Manager

Lexington, MA · Hybrid

Familiarity with identity and access management concepts such as Okta, Azure AD, SSO, and SAML ... Direct experience with Mimecast, Abnormal, Proofpoint, Microsoft Defender for Office 365, or ...

Atomus

Customer Success Manager

San Francisco, CA · On-site

About the Role The Customer Success Manager owns the ongoing relationship with our defense and ... Familiarity with Microsoft 365, Intune, Microsoft Defender, and IT ticketing systems. * Experience ...

Blue Prism Group

Customer Success Manager

Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to ...

iT1

Customer Success Manager

Columbus, OH · On-site

As the Customer Success Manager for the Ohio Department of Rehabilitation and Correction, you'll play a key role in driving adoption, delivering measurable outcomes, and supporting digital ...

New

Citian

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...

Scispot

Customer Success Manager

Customer Success Manager As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll ...

Monaire

Customer Success Manager

Somerville, MA · On-site

Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...

Justworks

Customer Success Manager

New York, NY

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

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Microsoft Azure Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do microsoft azure customer success manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for microsoft azure customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a Microsoft Azure Customer Success Manager do?

A Microsoft Azure Customer Success Manager (CSM) is responsible for ensuring that customers achieve their desired outcomes while using Azure cloud services. They work closely with clients to understand their business needs, provide guidance on best practices, and help them maximize the value of Azure products. CSMs act as trusted advisors, facilitate adoption, and coordinate with technical teams to resolve issues or implement solutions. Their goal is to drive customer satisfaction, retention, and long-term success with Microsoft Azure.

How does a Microsoft Azure Customer Success Manager typically collaborate with technical and sales teams to ensure client satisfaction?

As a Microsoft Azure Customer Success Manager, you play a pivotal role in bridging the gap between technical teams, sales, and clients. You'll regularly work alongside technical architects and engineers to ensure smooth onboarding, address technical challenges, and drive solution adoption. Additionally, you'll partner with sales teams to identify upsell opportunities and align Azure offerings with the client's business goals. This collaborative environment not only enhances customer satisfaction but also offers you exposure to diverse aspects of cloud technology and business strategy.

What are the key skills and qualifications needed to thrive as a Microsoft Azure Customer Success Manager, and why are they important?

To thrive as a Microsoft Azure Customer Success Manager, you need in-depth knowledge of cloud computing, Azure services, and customer relationship management, typically supported by a bachelor's degree in a technical field and experience in cloud solutions. Familiarity with Azure Portal, PowerShell, CRM systems like Dynamics 365, and certifications such as Microsoft Certified: Azure Fundamentals or Azure Administrator are highly valuable. Excellent communication, problem-solving, and stakeholder management skills help build strong client partnerships and drive customer adoption. These skills are essential for ensuring customers maximize the value of Azure solutions, leading to successful implementations and long-term satisfaction.

What is the difference between Microsoft Azure Customer Success Manager vs Microsoft Azure Solutions Architect?

AspectMicrosoft Azure Customer Success ManagerMicrosoft Azure Solutions Architect
Primary RoleEnsures customer satisfaction, adoption, and success with Azure servicesDesigns and implements Azure solutions based on client requirements
Required SkillsCustomer relationship management, communication, Azure knowledgeTechnical expertise, architecture design, cloud solutions
Work EnvironmentCustomer-facing, account management, post-sales supportTechnical consulting, solution design, pre-sales and implementation
CertificationsAzure Fundamentals, Azure Administrator, Customer Engagement certificationsAzure Solutions Architect Expert, Azure Architect certifications

While both roles require Azure knowledge and certifications, the Customer Success Manager focuses on customer satisfaction and adoption, whereas the Solutions Architect designs technical solutions. Both roles are vital in the Azure ecosystem but serve different stages of the customer journey.

What cities are hiring for Microsoft Azure Customer Success Manager jobs?

Cities with the most Microsoft Azure Customer Success Manager job openings:

What states have the most Microsoft Azure Customer Success Manager jobs?

States with the most job openings for Microsoft Azure Customer Success Manager jobs include:

What are popular job titles related to Microsoft Azure Customer Success Manager jobs?

For Microsoft Azure Customer Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Microsoft Azure Customer Success Manager job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

New York, NY • On-site

Azeus Systems Limited
See more jobs at Azeus Systems Limitedexternal

Full-time

Posted 21 days ago

Job description

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.

As a Customer Success Manager, you will play an important role in ensuring our clients maximize the value of Convene, build strong long-term relationships, and identify opportunities to further support their business needs.

Visit azeusconvene.com for more information.

Responsibilities

  • Report to the Regional Manager and Head of Global Customer Success
  • Manage assigned client accounts and ensure timely and effective account follow-through.
  • Proactively engage with clients to understand their needs and guide them on best practices for using Convene.
  • Build and maintain strong relationships with existing clients within the assigned region.
  • Identify creative opportunities to grow existing accounts through upselling and client referrals, based on customer needs and business requirements.
  • Attend weekly and monthly meetings and provide regular updates on account status, customer engagement, and opportunities.
  • Maintain accurate and up-to-date records of client interactions, activities, and opportunities in the CRM system.

Qualifications

  • 1–3 years of experience in Customer Success, Account Management, Sales, Client Relationship Management, or a related role.
  • Experience in a SaaS environment is preferred; experience in the IT or technology industry is also an advantage.
  • Strong client relationship management and communication skills, with the ability to understand customer needs and provide appropriate solutions.
  • Proactive and customer-focused, with the ability to manage multiple client accounts and priorities effectively.
  • Experience using CRM systems is an advantage.