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Microsoft Azure Customer Success Manager Jobs (NOW HIRING)

IMPARTNER INC

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client ... Proficient in Microsoft Office Suite, specially with Excel and PowerPoint * Knowledge of customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

SWBC

Customer Success Manager

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the ... Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Able to use basic office ...

StarTech.com

Customer Success Manager

Seattle, WA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Swbc

Customer Success Manager

Grand Rapids, MI

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Able to use basic office ...

Vantage

Senior Customer Success Manager

Customer Success Managers currently work with customers from growth stage startups up to ... AWS Cloud Practitioner (Foundation), Microsoft Certified (Azure Fundamentals), Google Cloud Digital ...

Swbc

Customer Success Manager

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Able to use basic office ...

SWBC

Customer Success Manager

San Antonio, TX

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Proficient Microsoft Office skills, including Outlook, Word, and Excel. * Able to use basic office ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... Experience in navigating through complex set of legacy and current technology platforms (Microsoft ...

CSC

Customer Success Manager

Wilmington, DE · On-site

Customer Success Manager (West Coast) Hybrid Work Model (3 days onsite, 2 days remote)Location ... Microsoft Teams utilizing PowerPoint and Excel * Maintain thorough up-to-date notes, leads ...

Qualifacts

Customer Success Manager

Tampa, FL

Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement ... Microsoft Office (with expertise in Excel) and familiarity with virtual meeting tools * Must be ...

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Microsoft Azure Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do microsoft azure customer success manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for microsoft azure customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a Microsoft Azure Customer Success Manager do?

A Microsoft Azure Customer Success Manager (CSM) is responsible for ensuring that customers achieve their desired outcomes while using Azure cloud services. They work closely with clients to understand their business needs, provide guidance on best practices, and help them maximize the value of Azure products. CSMs act as trusted advisors, facilitate adoption, and coordinate with technical teams to resolve issues or implement solutions. Their goal is to drive customer satisfaction, retention, and long-term success with Microsoft Azure.

How does a Microsoft Azure Customer Success Manager typically collaborate with technical and sales teams to ensure client satisfaction?

As a Microsoft Azure Customer Success Manager, you play a pivotal role in bridging the gap between technical teams, sales, and clients. You'll regularly work alongside technical architects and engineers to ensure smooth onboarding, address technical challenges, and drive solution adoption. Additionally, you'll partner with sales teams to identify upsell opportunities and align Azure offerings with the client's business goals. This collaborative environment not only enhances customer satisfaction but also offers you exposure to diverse aspects of cloud technology and business strategy.

What are the key skills and qualifications needed to thrive as a Microsoft Azure Customer Success Manager, and why are they important?

To thrive as a Microsoft Azure Customer Success Manager, you need in-depth knowledge of cloud computing, Azure services, and customer relationship management, typically supported by a bachelor's degree in a technical field and experience in cloud solutions. Familiarity with Azure Portal, PowerShell, CRM systems like Dynamics 365, and certifications such as Microsoft Certified: Azure Fundamentals or Azure Administrator are highly valuable. Excellent communication, problem-solving, and stakeholder management skills help build strong client partnerships and drive customer adoption. These skills are essential for ensuring customers maximize the value of Azure solutions, leading to successful implementations and long-term satisfaction.

What is the difference between Microsoft Azure Customer Success Manager vs Microsoft Azure Solutions Architect?

AspectMicrosoft Azure Customer Success ManagerMicrosoft Azure Solutions Architect
Primary RoleEnsures customer satisfaction, adoption, and success with Azure servicesDesigns and implements Azure solutions based on client requirements
Required SkillsCustomer relationship management, communication, Azure knowledgeTechnical expertise, architecture design, cloud solutions
Work EnvironmentCustomer-facing, account management, post-sales supportTechnical consulting, solution design, pre-sales and implementation
CertificationsAzure Fundamentals, Azure Administrator, Customer Engagement certificationsAzure Solutions Architect Expert, Azure Architect certifications

While both roles require Azure knowledge and certifications, the Customer Success Manager focuses on customer satisfaction and adoption, whereas the Solutions Architect designs technical solutions. Both roles are vital in the Azure ecosystem but serve different stages of the customer journey.

What cities are hiring for Microsoft Azure Customer Success Manager jobs?

Cities with the most Microsoft Azure Customer Success Manager job openings:

What states have the most Microsoft Azure Customer Success Manager jobs?

States with the most job openings for Microsoft Azure Customer Success Manager jobs include:

What are popular job titles related to Microsoft Azure Customer Success Manager jobs?

For Microsoft Azure Customer Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Microsoft Azure Customer Success Manager job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Remote

IMPARTNER INC
201 - 500 employees
Learn more about IMPARTNER INCexternal

Other

Re-posted 16 days ago

Job description

About Impartner Software
Impartner is a global leader in the channel management sector, and we are looking for a growth-minded marketing leader that will use their strong foundation in digital marketing to build out game-changing, integrated marketing strategies and initiatives. Our company is #1 in our space and is accelerating away from the pack. We're winning, and we're having fun doing it.
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.
In this role, the Customer Success Managers must be willing to wear several other hats including more general support and occasionally, onboarding work. The objective for Customer Success Manager is to ensure the successful PRM use by every customer to ensure that every customer successfully achieves the ROI for which they purchased the solution. Ultimately leading to satisfied clients that renew their contracts with Impartner.
Our Customer Success Managers (CSM) are STEWARDS of our exceptional customer experience. They ensure we are providing a great service while working with our customers on a strategic level to explore and provide more service, more value and better outcomes. The CSM is a central point of contact for all things we deliver to our customers, this position is a cornerstone to our customer experience.
Responsibilities shall include, but not be limited to the following:
  • Providing best-in-class responsiveness by creating an experience for the client in which they feel confident getting to a resolution. This may include influencing policies and procedures that optimize the customer experience.
  • Gathering customer feedback to better inform our sales process and product roadmap, ensure completion of support tickets and service requests, advise on best practice configurations of the Impartner software, and provide strategic guidance to our customer decision makers.
  • Providing ongoing technical and product support to their customers; our CSMs are often called upon to provide best practices or provide training to our customers. They may even help customers plan and understand the best ways to utilize the software and functionality based on the customer's business needs and use cases.
  • Own the customer contract and renewal process
  • Maintain a cadence of communicating with customers about their adoption trends, usage, and business plans
  • Identify opportunities for customers to act as Impartner advocates (e.g., testimonials, case studies)
  • Collaborate closely with the Sales team to support expansion opportunities
  • Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by delivering and communicating ROI for our clients, throughout the customer lifecycle
Requirements
  • Customer Success Manager need to possess superior interpersonal skills and be strong leaders
  • Must be highly organized and highly skilled in time management
  • Excellent oral and written communication skills
  • Capable of coordinating several resources, escalating concerns with appropriate detail for resolution and hold great negotiation skills for contract management
  • Proficient in Microsoft Office Suite, specially with Excel and PowerPoint
  • Knowledge of customer service practice and excellent negotiation skills
  • Technical aptitude with Partner Relationship Management (PRM) software such as Impartner PRM or knowledge and technical aptitude with other PRM platform
  • Experience with Customer Relationship Management (CRM) software such as Salesforce, Dynamics, HubSpot, etc.
  • Channel marketing expertise is preferred
Job Location
While this is a 100% Remote position, we require that candidates are in one of the following states.
  • Arizona
  • California
  • Colorado
  • Florida
  • Georgia
  • Indiana
  • Iowa
  • Michigan
  • Minnesota
  • Nebraska
  • Nevada
  • New Hampshire
  • North Carolina
  • Oklahoma
  • Pennsylvania
  • Texas
  • Utah
  • Virginia
  • Washington

Impartner is proud to be an equal opportunity employer. To provide equal employment and advancement opportunities to all individuals, employment decisions at Impartner are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race; color; religion (includes religious beliefs, observance or practice, religious dress or grooming practices); creed; sex; sexual orientation; gender; gender identity or expression; transgender status; pregnancy, childbirth or related condition (including breastfeeding); marital status; national origin; citizenship; military status, veteran status; ancestry, age; physical or mental disability; medical condition (includes cancer or a record or history of cancer), genetic characteristics; or any other characteristic protected by applicable federal, state, or local laws, and Impartner prohibits harassment based on any such protected basis or characteristics

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