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Microsoft 365 Technical Support Engineer Jobs in Silver Spring, MD

Support Engineer I

Springfield, VA · On-site

$75K - $82K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Microsoft Certified: Microsoft 365 Fundamentals (MS-900) * Strong foundational knowledge of ...

Support Engineer I

Springfield, VA · On-site

$75K - $82K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Microsoft Certified: Microsoft 365 Fundamentals (MS-900) * Strong foundational knowledge of ...

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Microsoft Certified: Microsoft 365 Fundamentals (MS-900) * Strong foundational knowledge of ...

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Microsoft Certified: Microsoft 365 Fundamentals (MS-900) * Strong foundational knowledge of ...

The Onsite Field Support Engineer will provide hands-on technical support to end users at the client location. The role involves desktop and hardware troubleshooting, VDI support, Microsoft 365 ...

New

... technical and non-technical. 8. Provide guidance and best practices for optimizing operational ... Engineering; Finance & Accounting Contract; Finance & Accounting Executive Search; Financial ...

... technical and non-technical. 8. Provide guidance and best practices for optimizing operational ... Engineering; Finance & Accounting Contract; Finance & Accounting Executive Search; Financial ...

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the Pacific Time zone or Hybrid from Morristown NJ office . This candidate will have technical support ...

Showing results 21-40

Microsoft 365 Technical Support Engineer information

See Silver Spring, MD salary details

$38.8K

$81.7K

$123.5K

How much do microsoft 365 technical support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for microsoft 365 technical support engineer in Silver Spring, MD is $81,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $101,800.00 per year, depending on experience, location, and employer.

What does a Microsoft 365 Technical Support Engineer do?

A Microsoft 365 Technical Support Engineer is responsible for assisting customers with technical issues related to Microsoft 365 products and services, such as Outlook, Teams, SharePoint, and OneDrive. They diagnose and troubleshoot problems, provide guidance on setup and usage, and help resolve software or connectivity issues. Their goal is to ensure customers have a smooth experience with Microsoft 365 by delivering prompt and effective technical support.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Technical Support Engineer?

To thrive as a Microsoft 365 Technical Support Engineer, you need a strong understanding of Microsoft 365 products, problem-solving skills, and a background in IT support or computer science. Familiarity with tools such as Microsoft Exchange, SharePoint, Teams, Active Directory, and relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate are typically required. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These capabilities ensure efficient troubleshooting, high user satisfaction, and reliable support for business-critical cloud services.

What are some common challenges faced by Microsoft 365 Technical Support Engineers when troubleshooting client issues?

Microsoft 365 Technical Support Engineers often encounter challenges such as diagnosing complex integration issues across multiple Microsoft 365 services (like Exchange, SharePoint, and Teams), navigating varying customer environments, and keeping up with frequent platform updates. Effective troubleshooting requires strong communication skills to clarify technical issues with clients who may have different levels of technical expertise. Additionally, balancing multiple support tickets and prioritizing urgent cases can be demanding, but it also provides opportunities to develop expertise and problem-solving skills in a collaborative, fast-paced environment.

What is the difference between Microsoft 365 Technical Support Engineer vs Microsoft 365 Support Specialist?

AspectMicrosoft 365 Technical Support EngineerMicrosoft 365 Support Specialist
CertificationsMicrosoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: FundamentalsSimilar certifications, often including Microsoft 365 Fundamentals or Modern Desktop certifications
Work EnvironmentTechnical support teams, troubleshooting complex issues, often in IT departments or service centersCustomer-facing support, resolving user issues, often in help desks or support centers
Employer & Industry UsageIT service providers, enterprise IT departments, tech companiesHelp desks, MSPs, corporate support teams

The Microsoft 365 Technical Support Engineer focuses on diagnosing and resolving complex technical issues related to Microsoft 365 products, often requiring deeper technical knowledge and certifications. In contrast, the Microsoft 365 Support Specialist handles more straightforward user support queries, providing assistance and guidance. Both roles are essential in supporting Microsoft 365 services but differ in technical depth and scope.

Does Microsoft 365 include technical support?

Microsoft 365 offers technical support to its subscribers, including options like phone, chat, and online help for troubleshooting and assistance. Support availability and levels vary depending on the subscription plan, and Microsoft 365 Technical Support Engineers often help users resolve issues related to the platform and its services.

What are popular job titles related to Microsoft 365 Technical Support Engineer jobs in Silver Spring, MD?

For Microsoft 365 Technical Support Engineer jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Microsoft 365 Technical Support Engineer jobs in Silver Spring, MD look for?

The top searched job categories for Microsoft 365 Technical Support Engineer jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Microsoft 365 Technical Support Engineer jobs?

Cities near Silver Spring, MD with the most Microsoft 365 Technical Support Engineer job openings:

Infographic showing various Microsoft 365 Technical Support Engineer job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,702 per year, or $39.3 per hour.

Junior Developer / Microsoft 365 Systems Specialist

Constellation Software Engineering LLC

Bethesda, MD • On-site, Remote

$71K - $93K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago


Job description

Junior Developer / Microsoft 365 Systems Specialist

CSEngineering is seeking a Junior Developer / Microsoft 365 Systems Specialist to support the DoW and CSE Headquarters. The candidate will develop, enhance, integrate, and support secure web applications while assisting with Microsoft 365 administration, endpoint management, identity and access management, cloud services, and technical support activities. This position requires collaboration with government customers, contractors, developers, cybersecurity teams, and business stakeholders. The role follows a hybrid work arrangement and requires the ability to work effectively in both remote and office environments. Occasional after-hours support may be required for deployments, production incidents, and scheduled maintenance.

JOB RESPONSIBILITIES

  • Design, develop, test, deploy, and maintain secure web applications using HTML, CSS, Python, Django, JavaScript and Go/Golang.
  • Develop, consume, document, and troubleshoot RESTful APIs and integrations with Microsoft and identity services.
  • Support the Navy JAG Website and Wagtail CMS, including templates, workflows, permissions, publishing, and user accounts.
  • Use Azure DevOps for source control, work tracking, pull requests, CI/CD pipelines, and deployments.
  • Support relational databases such as PostgreSQL, SQL Server, or MySQL, including queries and troubleshooting.
  • Administer users, groups, roles, permissions, and application access in Microsoft Entra ID and Microsoft 365.
  • Support SSO and identity integrations using Entra ID, OAuth 2.0, OpenID Connect, SAML, CAC/PIV, and Navy Identity Service.
  • Maintain inventory of IT assets and assist with workstation setup and deployment.
  • Support CSE Headquarters with day-to-day IT operations, including desktop support, software installations, printer support, conference room technology, and general technical assistance.
  • Assist with Microsoft Intune device enrollment, compliance policies, application deployment, configuration profiles, and endpoint troubleshooting.
  • Participate in team meetings and contribute to continuous process improvement initiatives.

REQUIRED QUALIFICATIONS

  • U.S. Citizenship required.
  • Must be eligible to obtain and maintain a Secret Security Clearance.
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline; equivalent experience may be considered.
  • One (1) to three (3) years of experience in software development, full-stack development, application support, or a related technical role. Relevant internships, certifications, and substantial project experience may be considered.
  • Hands-on experience developing applications using Python and Django.
  • Working knowledge of Java and Go/Golang, with practical experience in at least one.
  • Experience with HTML, CSS, JavaScript, responsive design, and RESTful APIs.
  • Experience using Git, GitHub, Azure DevOps, or similar development platforms.
  • Experience with relational databases and SQL.
  • Familiarity with Microsoft 365, Microsoft Intune, Microsoft Entra ID, and SharePoint Online.
  • Understanding of object-oriented programming, secure software development, source control, testing, and debugging methodologies.
  • Strong analytical, communication, documentation, customer service, and problem-solving skills.
  • Ability to prioritize multiple assignments and collaborate with technical and functional teams.
  • Must be able to support federal or Department of Defense systems and customers.

PREFERRED QUALIFICATIONS

  • Experience with Wagtail CMS or other Django-based enterprise CMS platforms.
  • Experience supporting Microsoft Azure or Azure Government environments.
  • Familiarity with Power Apps, Power Automate, Power Pages, and Dataverse.
  • Experience with SharePoint Online administration and Microsoft Graph API.
  • Knowledge of Docker OR containerized applications
  • Experience with CI/CD pipelines, automated testing, and deployment automation.
  • Experience with PowerShell, Bash, Python automation, or Linux administration.
  • Familiarity with OAuth 2.0, OpenID Connect, SAML, CAC/PIV, and certificate-based authentication.
  • Microsoft, cloud, development, security, or CompTIA certifications.

Location: Bethesda, MD (Hybrid)

COMPANY OVERVIEW

Who we are- CSEngineering, a Service-Disabled Veteran-owned small business established in 2002, is dedicated to becoming the premier engineering and services firm in our industry, all while prioritizing client satisfaction above all else.

What we do- With a rich history of excellence, we boast significant expertise in a wide array of areas, including satellite systems, weapons and missile systems, naval architecture, aviation systems, IT and Enterprise Architecture, and more. We offer a comprehensive range of services, including logistics, program management, and IT operations. As a recipient of the Hire Vets Gold Medallion award, we're proud of our commitment to veteran hiring, retention, and professional development.

Why should you be a part of CSE- At CSEngineering, our employees are at the heart of everything we do. We foster a culture of passion and growth, where individuals are encouraged to excel build fulfilling careers, and continually strive for excellence. Our dedication to innovation and excellence propels us forward, as we continuously strive to set new standards in our industry. Join us and be part of a team that's redefining what's possible.

CSEngineering offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off.

CSEngineering is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, or veteran status.