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Mgm Front Desk Jobs (NOW HIRING)

MGM Healthcare

Help Desk Analyst

Creve Coeur, MO · On-site

$19.25 - $26.25/hr

) MGM Healthcare provides rehabilitation, skilled nursing, long-term care, assisted living, and ... The Senior Help Desk Analyst will be responsible for front-line support, system access management ...

St. Joseph's/Candler

Receptionist

Savannah, GA

$14.22/hr

The MGM Receptionist position is a PRN float pool expanded role covering front office ... Work with the clerical coordinators and front desk team as needed to maintain provider schedule and ...

St. Joseph's/Candler

Receptionist

Savannah, GA

$14.22/hr

The MGM Receptionist position is a PRN float pool expanded role covering front office ... Work with the clerical coordinators and front desk team as needed to maintain provider schedule and ...

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Mgm Front Desk information

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How much do mgm front desk jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for mgm front desk in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by MGM Front Desk agents and how can they be managed?

MGM Front Desk agents often handle high guest volumes, especially during peak check-in and check-out times, which can be challenging. Managing multiple requests at once while maintaining a positive attitude and ensuring guest satisfaction requires strong multitasking and communication skills. It’s helpful to stay organized, familiarize yourself with property amenities, and leverage support from teammates. Building a strong rapport with housekeeping and concierge teams also helps resolve guest issues efficiently.

What are MGM Front Desk agents?

MGM Front Desk agents are hospitality professionals who work at the front desk of MGM Resorts properties. They are responsible for checking guests in and out, answering questions about the hotel and its amenities, handling reservations, and addressing guest concerns. These agents play a crucial role in creating a positive first impression and ensuring a smooth and enjoyable experience for guests during their stay.

What is the difference between Mgm Front Desk vs Hotel Receptionist?

AspectMgm Front DeskHotel Receptionist
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentLuxury hotel, casino resortHotels, resorts, hospitality venues
Employer & IndustryMgm Resorts, hospitality industry

Both roles involve guest check-in/out, reservations, and customer service. The Mgm Front Desk typically refers to staff at Mgm Resorts' properties, often in luxury settings like casinos and resorts, while a Hotel Receptionist works across various hotel brands. The core responsibilities and required skills are similar, but the Mgm Front Desk role is specific to Mgm's brand and environment.

What are the key skills and qualifications needed to thrive as an MGM Front Desk Agent, and why are they important?

To thrive as an MGM Front Desk Agent, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (such as Opera) and proficiency in reservation, check-in, and payment processing tools are typically required. Excellent communication, problem-solving skills, and a professional demeanor help agents build rapport with guests and resolve issues efficiently. These skills ensure seamless guest experiences, efficient operations, and uphold the hotel's reputation for quality service.
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What cities are hiring for Mgm Front Desk jobs? Cities with the most Mgm Front Desk job openings:
What job categories do people searching Mgm Front Desk jobs look for? The top searched job categories for Mgm Front Desk jobs are:
Mgm Front Desk jobs near you
Infographic showing various Mgm Front Desk job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.
Front Desk Shift Manager - Borgata

Front Desk Shift Manager - Borgata

MGM Resorts International

Atlantic City, NJ • On-site

$46K - $61K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

MGM Resorts rating

7.1

Company rating: 7.1 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

10th of 48 rated entertainment

Job description

Atlantic City, New Jersey
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Manager of Hotel Ops will provide support to the Senior Hotel Manager with direction and leadership for the property Front Desk team, consistent with the MGM brand. The candidate is responsible for leading the hotel management team in achieving their stated operational and financial goals including managing labor and overall financial performance. The manager owns the execution of functional strategy and the operational direction of the Front Desk. Ensure high customer satisfaction and an exceptional guest experience, in accordance with MGM Resorts service standards. All duties are performed in accordance with company policies and procedures.
THE DAY-TO-DAY:

  • Works closely with the Senior Hotel Operations Manager to implement strategic Initiatives provided by Hotel Strategy CoE for hotel operations.
  • Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team.
  • Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development.
  • Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company's service standards.
  • Participates with: Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department.
THE IDEAL CANDIDATE:
  • Bachelor's Degree Preferred
  • 2+ Years of Prior Relevant Experience In the direction and management of employees in a similar hotel environment Required
THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Healthcare, financial, and time off benefits
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532
Pay Range:
The pay range for this role is:
$46,200.00 - $61,500.00
This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company's incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!

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About MGM Resorts

Sourced by ZipRecruiter

MGM Resorts International (NYSE: MGM) is an S&P 500® global gaming and entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 31 unique hotel and gaming destinations globally, including some of the most recognizable resort brands in the industry. The Company's 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker, and the Company's subsidiary, LeoVegas AB, offers sports betting and online gaming through market-leading brands in several jurisdictions throughout Europe. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Paradise, NV, US

Year founded

1962

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