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Banner Health Front Desk Jobs (NOW HIRING)

NP On Call

Mental Health Front Desk

Baltimore, MD · On-site

$21 - $24/hr

Mental Health Front Desk Department: Administrative / Patient Access Employment Type: Full-Time Location: Baltimore, Maryland. On-Site Reports To: Medical Director Compensation: $21-$24/hr ...

NP On Call MD

Mental Health Front Desk

Baltimore, MD · On-site

$21 - $24/hr

Mental Health Front Desk Department: Administrative / Patient Access Employment Type: Full-Time Location: Baltimore, Maryland. On-Site Reports To: Medical Director Compensation: $21-$24/hr ...

NP On Call MD

Mental Health Front Desk

Baltimore, MD

$21 - $24/hr

Mental Health Front Desk Department: Administrative / Patient Access Employment Type: Full-Time Location: Baltimore, Maryland. On-Site Reports To: Medical Director Compensation: $21-$24/hr ...

Banner Health

Primary Care Physician

Buckeye, AZ · On-site

Join Our Expanding Banner Health Center in Verrado BANNER HEALTH, a Top 5 Large Health System and ... Medical Assistants, Front Desk, and leadership support provided to support an autonomous, efficient ...

Banner Health

Primary Care Physician

Goodyear, AZ · On-site

Banner Health clinics and health centers offer physicians a busy outpatient setting with the ... Medical Assistants, RN, Front Desk, and leadership support provided to support an autonomous ...

Banner Health

Primary Care Physician

Mesa, AZ · On-site

... Desk staff, a network of specialists, and on-site leadership. * Broad Scope of Practice: Care of an ... front row seats to some stunning sunsets and beautiful desert scenery. Banner Health Total ...

Banner Health

Family Medicine w/OB

Fort Morgan, CO · On-site

$325K/yr

Find Your Future at Banner Health Excellent Rural Family Practice - With Surgical OB, 1 Hour NE of ... Full support from Medical Assistants, Front Desk, and clinic leadership * Clinical responsibilities ...

Banner Health

Primary Care Physician

Wheatland, WY · On-site

$290K/yr

Base salary: $290,000 * $100,000 loan repayment through Banner Health, plus eligible for NHSC Loan ... MA support, front desk, RN and leadership * Access to a full range of medical specialties in the ...

Banner Health

Primary Care Physician

Gilbert, AZ · On-site

Why Banner Health? * Top-Ranked System: Top 5 integrated healthcare system and leading employer in ... Medical Assistants, Front Desk, network of specialists, and on-site leadership * Clinical ...

Banner Health

Primary Care Physician

Peoria, AZ · On-site

Medical Assistants, Front Desk, network of specialists and leadership support provided * Clinical ... Banner Health's total compensation package includes: * Salary base plus incentives * Starting bonus ...

Banner Health

Family Med w/OB

Worland, WY · On-site

$325K/yr

Join Banner Health's Trusted Team in Worland, Wyoming Make a Lasting Impact in Rural Medicine ... Family Practice with OB * Medical Assistants, Front Desk, and leadership support * Clinical ...

Banner Health

Primary Care Physician

Peoria, AZ · On-site

Banner Health has also been recognized by Fortune's Most Innovative Companies for three consecutive ... Medical Assistants, Front Desk, and leadership to support an autonomous practice * Clinical ...

Sleep Inn Northlake

Front Desk Agent

Charlotte, NC · On-site

$14 - $17.50/hr

Hotel Front Desk Agent Sleep Inn NorthLake, Charlotte, NC 28216 is now hiring Hotel Front Desk ... Banner Elk Dr, Charlotte, NC Job Type: Full-time/Part-time job. Job Type: Part-time

Banner Health

Urgent Care Front Office Rep

Phoenix, AZ

$15 - $18/hr

The people of Banner Health are focused on delivering excellent care to our patients. In return, we ... approach the front desk. You'll work collectively with a dedicated group of healthcare ...

Sleep Inn Northlake

Front Desk Agent

Charlotte, NC · On-site

$13.25 - $16.75/hr

Sleep Inn NorthLake, Charlotte, NC 28216 is now hiring Hotel Front Desk Agent for weekend afternoon ... Banner Elk Dr, Charlotte, NC Job Type: Full-time/Part-time job. Job Type: Part-time

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How much do banner health front desk jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for banner health front desk in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Front Desk staff at Banner Health, and how can they be addressed?

Front Desk staff at Banner Health often encounter challenges such as managing high patient volumes, handling multiple phone lines, and addressing diverse patient needs promptly. Balancing administrative tasks with delivering excellent customer service can be demanding, especially during peak hours. Effective time management, strong communication skills, and familiarity with Banner Health's procedures help staff navigate these challenges. Team collaboration and support from supervisors also play a vital role in maintaining a positive and efficient work environment.

What are the key skills and qualifications needed to thrive as a Banner Health Front Desk professional, and why are they important?

To thrive as a Banner Health Front Desk professional, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and multi-line phone systems is typically required. Excellent communication, empathy, and problem-solving skills help you manage patient interactions and work effectively with healthcare teams. These skills are vital for ensuring smooth front office operations, positive patient experiences, and efficient administrative support in a healthcare environment.

What is the difference between Banner Health Front Desk vs Banner Health Medical Receptionist?

AspectBanner Health Front DeskBanner Health Medical Receptionist
CredentialsHigh school diploma or equivalent; some roles may require certification in customer service or healthcare basicsHigh school diploma; certification in medical office administration is common
Work EnvironmentFront desk area in hospitals or clinics, handling patient check-in/out, schedulingMedical office or clinic reception, managing patient records and appointments
Employer & Industry UsageHealthcare facilities, hospitals, clinicsMedical practices, outpatient clinics, healthcare providers

While both roles involve patient interaction at the front desk, the Banner Health Front Desk typically focuses on patient check-in/out and scheduling, whereas the Banner Health Medical Receptionist may handle more administrative tasks like managing patient records. Both positions require excellent communication skills and familiarity with healthcare environments.

What are Banner Health Front Desk jobs?

Banner Health Front Desk jobs involve serving as the first point of contact for patients and visitors at Banner Health facilities. Front desk staff are responsible for greeting and checking in patients, verifying insurance information, scheduling appointments, answering phones, and providing excellent customer service. They also help with administrative tasks such as data entry, maintaining patient records, and assisting with billing inquiries. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.
More about Banner Health Front Desk jobs
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What states have the most Banner Health Front Desk jobs? States with the most job openings for Banner Health Front Desk jobs include:
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Banner Health Front Desk jobs near you

Mental Health Front Desk

NP On Call

Baltimore, MD • On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Job Title: Mental Health Front Desk
Department: Administrative / Patient Access
Employment Type: Full-Time
Location: Baltimore, Maryland. On-Site
Reports To: Medical Director
Compensation: $21-$24/hr, commensurate with experience
Job Description
Nurse Practitioner On Call LLC provides psychiatric and mental health services across Maryland. We are seeking a detail-oriented Front Desk to serve as the first point of contact for patients and referral sources. This role is central to patient access, scheduling, and the accurate verification of insurance benefits. The ideal candidate brings behavioral health intake experience and a strong working knowledge of Medicaid, Medicare, and commercial insurance verification.
Key Responsibilities

  • Greet and assist patients and callers professionally, in person and by phone, maintaining a calm and supportive presence appropriate to a behavioral health setting.
  • Verify patient eligibility and benefits for Medicaid, Medicare, and commercial payers prior to appointments.
  • Confirm behavioral health coverage details, including copays, deductibles, coinsurance, prior authorization requirements, visit limits, and telehealth/mobile-service coverage.
  • Obtain and document prior authorizations and referrals as required by each payer.
  • Schedule, confirm, and reschedule appointments; manage provider calendars and coordinate mobile-visit logistics.
  • Collect, verify, and accurately enter demographic and insurance information into the practice management/EHR system.
  • Communicate patient financial responsibility clearly and collect copays and balances at time of service.
  • Maintain strict HIPAA compliance and patient confidentiality at all times.
  • Coordinate with billing staff to resolve eligibility discrepancies and reduce claim denials.
  • Support referral intake from hospitals, primary care providers, and community partners.
Required Qualifications
  • High school diploma or equivalent (Associate's degree preferred).
  • Minimum 2 years of front desk/patient access experience in a healthcare setting; behavioral health or psychiatric experience strongly preferred.
  • Demonstrated knowledge of insurance verification for Medicaid, Medicare, and commercial insurance plans.
  • Familiarity with Maryland Medicaid managed care organizations and behavioral health benefit structures.
  • Working knowledge of prior authorization and referral processes.
  • Proficiency with EHR/practice management systems and standard office software.
  • Strong communication, organization, and multitasking skills.
  • Demonstrated discretion and professionalism handling sensitive patient information (HIPAA).
Preferred Qualifications
  • Prior experience in a mental health or psychiatric practice.
  • Experience with telehealth or mobile-service scheduling.
  • Bilingual (Spanish or other) a plus.
  • Familiarity with eligibility portals (e.g., Carelon, Availity, Novitasphere, NaviNet).
Work Environment & Physical Requirements
  • Office-based role with prolonged periods of sitting and computer/phone use.
  • Fast-paced environment requiring frequent multitasking and interaction with patients in varying emotional states.

Equal Employment Opportunity
Nurse Practitioner On Call LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Benefits:
Medical, Dental and vision
PTO
7 Paid Holidays
20% off Wellness services
401K with 3% employer matching (after 1 year)

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