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Banner Health Front Desk Jobs (NOW HIRING)

Bannerhealth

Front Office Representative Float

Banner, IL · On-site

$15.25 - $18/hr

Our team members make Banner Health a Great Place To Work. Learn how you can join our dedicated ... front desk. You'll work float to between offices in the East Valley to ensure patients have a ...

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How much do banner health front desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for banner health front desk in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a Banner Health Front Desk?

Banner Health Front Desk jobs involve serving as the first point of contact for patients and visitors at Banner Health facilities. Front desk staff are responsible for greeting and checking in patients, verifying insurance information, scheduling appointments, answering phones, and providing excellent customer service. They also help with administrative tasks such as data entry, maintaining patient records, and assisting with billing inquiries. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

What skills and qualifications are needed to thrive as a Banner Health Front Desk professional?

To thrive as a Banner Health Front Desk professional, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and multi-line phone systems is typically required. Excellent communication, empathy, and problem-solving skills help you manage patient interactions and work effectively with healthcare teams. These skills are vital for ensuring smooth front office operations, positive patient experiences, and efficient administrative support in a healthcare environment.

What are common challenges faced by Front Desk staff at Banner Health, and how can they be addressed?

Front Desk staff at Banner Health often encounter challenges such as managing high patient volumes, handling multiple phone lines, and addressing diverse patient needs promptly. Balancing administrative tasks with delivering excellent customer service can be demanding, especially during peak hours. Effective time management, strong communication skills, and familiarity with Banner Health's procedures help staff navigate these challenges. Team collaboration and support from supervisors also play a vital role in maintaining a positive and efficient work environment.

What is the difference between Banner Health Front Desk vs Banner Health Medical Receptionist?

AspectBanner Health Front DeskBanner Health Medical Receptionist
CredentialsHigh school diploma or equivalent; some roles may require certification in customer service or healthcare basicsHigh school diploma; certification in medical office administration is common
Work EnvironmentFront desk area in hospitals or clinics, handling patient check-in/out, schedulingMedical office or clinic reception, managing patient records and appointments
Employer & Industry UsageHealthcare facilities, hospitals, clinicsMedical practices, outpatient clinics, healthcare providers

While both roles involve patient interaction at the front desk, the Banner Health Front Desk typically focuses on patient check-in/out and scheduling, whereas the Banner Health Medical Receptionist may handle more administrative tasks like managing patient records. Both positions require excellent communication skills and familiarity with healthcare environments.

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Banner Health Front Desk jobs near you
Infographic showing various Banner Health Front Desk job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $31,706 per year, or $15.2 per hour.

Front Desk Associate - FT/PT

Dallas, TX • On-site

Banner House at T Bar M
See more jobs at Banner House at T Bar Mexternal

$13.75 - $17.75/hr

Full-time, Part-time

Medical

Re-posted yesterday

Job description

Front Desk Associate

Preston Playhouse is an indoor pickleball, padel, and swim facility. The largest of its kind in the Dallas-Fort Worth metroplex and situated in the heart of Dallas, this family-friendly destination offers 9 indoor pickleball courts, 2 indoor padel courts, and dedicated lounge and bar spaces. Preston Playhouse is the sister property of Banner House at T Bar M and located across the private membership club.

At Preston Playhouse as a Front Desk Associate, you will be the first point of contact for guests. Your role is vital in creating a positive first impression and ensuring that everyone who walks through our doors receives outstanding service. This role requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced, member-focused environment.

What You'll Do

  • Greet guests warmly and professionally upon arrival
  • Answer phones, respond to inquiries, and direct calls appropriately
  • Check in guests and manage reservation systems for club facilities
  • Handle guest requests, concerns, or complaints with discretion and efficiency
  • Maintain a tidy and organized front desk and lobby area
  • Assist with administrative tasks such as mail distribution, scheduling, and data entry
  • Coordinate with other departments to ensure seamless guest experiences

Qualifications

  • Previous front desk, hospitality, or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Professional appearance and demeanor
  • Strong organizational skills and attention to detail
  • Proficiency with computers and standard office software (Microsoft Office, POS/Club Automation)
  • Ability to remain calm and courteous under pressure
  • Flexible schedule, including evenings, weekends, and holidays as needed

Apply