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Messaging Support Specialist Jobs (NOW HIRING)

Clarvida

Behavior Support Specialist

Monroeville, PA · On-site

$27 - $32/hr

Fraud Alert Clarvida does not charge application fees or conduct interviews via messaging apps ... Behavior Support Specialist, BCBA, Behavior Analyst, Positive Behavior Support, Mental Health ...

Clarvida

Behavior Support Specialist

Pittsburgh, PA · On-site

$27 - $32/hr

Fraud Alert Clarvida does not charge application fees or conduct interviews via messaging apps ... Behavior Support Specialist, BCBA, Behavior Analyst, Positive Behavior Support, Mental Health ...

Vehlo

Customer Support Specialist

Tulsa, OK · On-site

$16.75/hr

Customer Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... Provide frontline customer support through phone, email, chat, text messaging, through our ...

Common Sail Investment Group

Training Support Specialist - Senior Living CorsoCare Personal Care * 80%+ Travel Required ... Communicate expectations, updates, and team roles to support business success Align messaging with ...

VEHLO

Customer Support Specialist

Tulsa, OK

$16.75/hr

Customer Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... Provide frontline customer support through phone, email, chat, text messaging, through our ...

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How much do messaging support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for messaging support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a messaging support specialist?

A Messaging Support Specialist is a professional responsible for assisting customers or clients through messaging platforms such as live chat, email, or in-app messaging. They handle inquiries, troubleshoot technical issues, and provide product or service information in a timely and effective manner. These specialists are skilled in written communication, problem-solving, and often work as part of a customer support team to ensure a positive experience for users. Their goal is to resolve issues efficiently while maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a messaging support specialist?

To thrive as a Messaging Support Specialist, you need strong written communication skills, problem-solving abilities, and a background in customer service or technical support. Familiarity with popular messaging platforms, CRM systems, and ticketing tools such as Zendesk or Salesforce is often required. Outstanding attention to detail, patience, and the ability to multitask make someone stand out in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and maintains brand reputation.

What are some common challenges faced by messaging support specialists and how can they be overcome?

Messaging Support Specialists often encounter challenges such as managing high volumes of simultaneous chats, accurately diagnosing issues without voice communication, and maintaining a consistent, friendly tone through text. To overcome these, it's important to develop strong multitasking skills, become familiar with internal knowledge bases, and leverage canned responses when appropriate. Regular training and open communication with team members can also help specialists stay updated on new products and support protocols, ensuring efficient collaboration and problem-solving.

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What states have the most Messaging Support Specialist jobs?

States with the most job openings for Messaging Support Specialist jobs include:

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Behavior Support Specialist

Monroeville, PA • On-site

Clarvida
Individual, Family and Community Social Assistance
Learn more about Clarvidaexternal

$27 - $32/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Clarvida rating

6.7

Company rating: 6.7 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

Job description

Description

Job Title: Behavior Support Specialist
Location: Pittsburgh, Pennsylvania
Employment Type: Part-time
Salary: $27-32/hr
Date Posted: August 26, 2026

About the Role
Clarvida is hiring a Behavior Support Specialist to develop and implement positive behavior support plans in collaboration with clients, families, and care teams. This is a full-time, field-based role with travel required across northeast and/or central Pennsylvania. You'll conduct functional assessments and use evidence-based strategies to help participants thrive without the use of restraint procedures.

Responsibilities

●        Conduct comprehensive functional behavior assessments

●        Develop behavior support plans using positive, non-restrictive strategies

●        Collaborate with participants, families, and interdisciplinary teams

●        Ensure plans comply with applicable standards and regulations

●        Maintain accurate documentation and progress notes

●        Travel extensively throughout assigned Pennsylvania regions
 

Required Qualifications

●        Master’s Degree in Psychology, Social Work, or Education; OR

●        Bachelor’s Degree in Human Services or related field with close supervision by a Master’s Level Clinician

●        Board Certified Behavior Analyst (BCBA)

●        Valid PA driver’s license in good standing
 

Preferred Qualifications

●        PA Licensed Behavior Specialist (LBS)
 

Compensation & Benefits

●        Starting at $27’hr

●        Paid vacation (increases with tenure)

●        Separate sick leave that rolls over

●        Up to 10 paid holidays

●        Medical, dental, vision insurance

●        DailyPay access (get paid as you earn)

●        401(k)

●        Free licensure supervision

●        Mileage reimbursement

●        Cellphone stipend

●        Employee Assistance Program (EAP)

●        Continuing education support for licensure

●        National discounts on travel, shopping, Verizon, and more

Work Location
Pittsburgh, Pennsylvania

Employment Type
Part-time

How to Apply
If you're passionate about positive behavioral support and ready to make a statewide impact, click “Apply Now” to join the Clarvida team.

Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.

About Clarvida
Clarvida is a trusted provider of behavioral health services, serving communities across multiple states. We specialize in integrated, client‑centered care, and partner with local agencies to deliver evidence‑based mental health and substance use services.

Learn more: www.clarvida.com/mission-vision-and-values
See other opportunities: www.clarvida.com/working-at-clarvida

Equal Opportunity Employer
All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Fraud Alert
Clarvida does not charge application fees or conduct interviews via messaging apps. Legitimate offers originate only from Clarvida.com email addresses or verified Clarvida LinkedIn accounts.

Keywords: Behavior Support Specialist, BCBA, Behavior Analyst, Positive Behavior Support, Mental Health Careers PA, Human Services, Behavioral Health Jobs Pennsylvania, LBS, Functional Behavior Assessment Jobs, Field-Based Behavior Roles

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