To thrive in a Mercy Hospital Cleaning role, you need knowledge of proper cleaning and sanitation techniques, attention to detail, and a high school diploma or equivalent. Familiarity with commercial cleaning equipment, safe handling of cleaning chemicals, and adherence to hospital infection control protocols are important, and some roles may require certification in healthcare environmental services. Strong communication, reliability, and the ability to work well independently or as part of a team are key soft skills. These competencies ensure a safe, hygienic environment that protects patients, staff, and visitors from the risk of infection.