Mercy Circle Jobs (NOW HIRING)

Lead with purpose. Inspire people. Strengthen culture every day.

Mercy Circle is a vibrant continuing care retirement community sponsored by the Sisters of Mercy, located on Chicago’s southwest side. We provide a full continuum of care—independent living, assisted living, memory care, and skilled nursing—to adults 62 years  and older in a mission-driven, person-centered environment.

We are seeking a strategic, relationship-driven leader to join our leadership team as the Human Resources Director. This is a full-time, benefit-eligible leadership role responsible for overseeing all human resources functions while partnering closely with executive leadership to support a thriving, mission-aligned workplace.

What You’ll Do

As the Human Resources Director, you will combine strategic leadership with hands-on execution to support employees, strengthen culture, and ensure organizational excellence.

Leadership & Strategy

• Lead the development and execution of HR strategies aligned with Mercy Circle’s mission and organizational goals
• Serve as a trusted advisor to leadership on workforce planning, employee engagement, and organizational effectiveness
• Foster a positive, inclusive, and mission-driven culture across all departments
• Partner with leadership to support change management and organizational growth initiatives

Talent Acquisition & Retention

• Oversee recruitment, hiring, and onboarding processes to attract and retain top talent
• Develop and implement retention and engagement strategies to support workforce stability
• Ensure a welcoming and supportive onboarding experience for new employees
• Monitor staffing trends and proactively address workforce needs

Employee Relations & Development

• Provide guidance and coaching to managers on employee relations, performance management, and conflict resolution
• Support leadership in conducting performance evaluations and development planning
• Promote employee engagement through training, recognition, and development programs
• Maintain a strong visible presence with staff to build trust and communication

Compliance, Policies & Risk Management

• Ensure compliance with all federal, state, and local employment laws and regulations
• Develop, implement, and update HR policies, procedures, and employee handbook
• Oversee investigations related to employee concerns, ensuring fair and consistent resolution
• Support workplace safety and risk management initiatives

Compensation, Benefits & HR Operations

• Oversee compensation and benefits administration in collaboration with finance and external partners
• Develop and update job descriptions
• Ensure accurate HR and payroll systems, records, and reporting
• Analyze HR data and metrics to inform decision-making and continuous improvement
• Manage payroll coordination and HR operational processes

Collaboration & Support

• Collaborate with department leaders to support staffing, engagement, and performance goals
• Participate in leadership initiatives to improve employee satisfaction, retention, quality assurance/performance improvement and overall organizational effectiveness
• Participate in the Manager on Duty (MOD) rotation, providing leadership support across the community as needed
• Maintain flexibility to work evening, night, weekend, and holiday hours to ensure visibility and engagement with staff across all shifts

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)
• 5+ years of progressive HR experience, including leadership responsibility
• Experience in healthcare, specifically in a skilled nursing setting
• Strong knowledge of employment laws and HR best practices
• Demonstrated leadership, coaching, and relationship-building skills
• Excellent communication, problem-solving, and organizational skills
• SHRM-CP/SCP or PHR/SPHR certification (preferred)
• Proficiency in HR systems and Microsoft Office applications

Why Mercy Circle?

At Mercy Circle, you’re more than an employee—you’re part of a mission-driven community dedicated to dignity, compassion, and excellence in care.

We offer a competitive and comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life and disability coverage
• 403(b) retirement plan
• Generous paid time off
• Tuition reimbursement

Mercy Circle is an Equal Opportunity Employer and drug-free workplace.