Merchant Support Executive Jobs (NOW HIRING)

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

At U.S. Bank, we're on a journey to do our best. We believe every business deserves a financial partner that can help accelerate growth, foster innovation, and deliver exceptional customer experiences. Through our Payments, Merchant & Institutional (PMI) organization, we deliver integrated payment, treasury, merchant acquiring, and financial solutions that help businesses modernize customer experiences, optimize payment performance, reduce the cost of acceptance and accelerate growth. By combining industry expertise with the strength of one of the nation's leading financial institutions, we help clients solve complex commerce challenges, navigate evolving payment ecosystems, and capitalize on emerging opportunities. U.S. Bank offers a full range of Payment services; Pay-Ins and Pay-Outs - and everything in between.

The Vice President, Merchant Sales Executive – (TMT) is a senior individual contributor responsible for originating, developing, and closing strategic merchant acquiring and payment solutions opportunities across the Technology, Media & Telecommunications ecosystems, in close collaboration with other Payments partners across Treasury and Commercial Card as well as Bankers/Relationship Managers in a “team the deal” model. This role combines business development, payments expertise, and industry specialization to help clients optimize how they accept, manage, and monetize payments.

Develop and execute a targeted business development strategy focused on TMT clients. Build and maintain a robust pipeline of new business opportunities. Originate and close merchant acquiring, integrated payments, and value-added services opportunities. Lead complex consultative sales cycles from prospecting through implementation. Consistently achieve or exceed individual sales and revenue objectives.

Serve as a merchant payments subject matter expert for the TMT vertical. Advise clients on embedded payments, subscription billing, marketplaces, omnichannel commerce, payment orchestration, digital wallets, cross-border commerce, and fraud prevention. Deliver strategic insights that improve payment performance and customer experience.

Develop trusted relationships with executive stakeholders and key decision-makers; identify and engage with prospective client’s various buying centers. Collaborate with Corporate Banking, Treasury Management, Product, Risk, Pricing, Legal, Implementation and Client Management partners. Identify opportunities to deepen client relationships and expand wallet share.

• Bachelor's degree or equivalent experience, MBA preferred.
• 8+ years of experience in merchant acquiring, merchant services, payments, fintech, treasury management, or related financial services sales.
• Demonstrated success originating and closing complex business development opportunities.
• Proven track record of success guiding the client’s and internal stakeholder teams – collaborating and influencing expertise.
• Strong business and financial acumen, consultative selling, negotiation, presentation and communication skills.
• Ability to travel for client meetings.
• Estimated to be between 40%-50% annually.

• Deep knowledge of merchant acquiring, payment acceptance, ecommerce, integrated payments and digital commerce.
• Experience serving Software, SaaS, FinTech, Telecommunications, Digital Media, Marketplaces, Cloud Technology, Gaming, or ISV clients.
• Recognized expertise within the TMT ecosystem and ability to engage clients on digital commerce, embedded payments, AI-enabled customer experiences and emerging monetization strategies.
• This position also requires 10 or more hours of driving per week conducting business meetings with bank partners and clients.

As a Vice President, Merchant Sales Executive within PMI, you will work with some of the most innovative organizations in the market, helping them solve complex payment challenges and unlock new growth opportunities while leveraging the full breadth of U.S. Bank's Payments, Merchant & Institutional capabilities.

Open to hiring candidates in any of U.S. Bank's main hub office locations for the right candidate.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $169,380.00 - 207,020.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what you excel at.