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Merchant Support Executive Jobs (NOW HIRING)

DentalXChange

VIP Support Specialist

$20 - $22/hr

The VIP Support Specialist serves as the primary point of contact for DentalXChange's executive ... What You'll Bring To the Team As Our Merchant Support Specialist * GED or High School Diploma ...

DentalXChange

VIP Support Specialist

$20 - $22/hr

The VIP Support Specialist serves as the primary point of contact for DentalXChange's executive ... What You'll Bring To the Team As Our Merchant Support Specialist * GED or High School Diploma ...

ssagroup

Executive Sous Chef

Jacksonville, FL · On-site

$60K - $76K/yr

Support Executive Chef in preparing operational reports and analyses setting forth progress, trends ... Demonstrates financial management, merchandising, analytical, planning and leadership skills.

ssagroup

Executive Sous Chef

Monterey, CA · On-site

$72K - $92K/yr

Support Executive Chef in preparing operational reports and analyses setting forth progress, trends ... Demonstrates financial management, merchandising, analytical, planning and leadership skills.

ssagroup

Executive Sous Chef

Jacksonville, FL · On-site

$60K - $76K/yr

Support Executive Chef in preparing operational reports and analyses setting forth progress, trends ... Demonstrates financial management, merchandising, analytical, planning and leadership skills.

ssagroup

Executive Sous Chef

Monterey, CA · On-site

$72K - $92K/yr

Support Executive Chef in preparing operational reports and analyses setting forth progress, trends ... Demonstrates financial management, merchandising, analytical, planning and leadership skills.

Solomon Page

Merchant

Columbus, OH · On-site

$34.48/hr

A leading specialty retail organization is seeking an experienced Merchant to support its Third ... and executive search solutions across a wide array of functions and industries. The success of ...

Duluth Trading Company

Merchant

Mount Horeb, WI · On-site

Act as key partner in milestone meetings, supporting category initiatives and presenting on ... Ability to present to Senior, VP, and Executive level management * Excellent attention to detail ...

Duluth Trading Company

Merchant

Mount Horeb, WI

The Merchant is responsible for developing and executing category-level strategies that support the ... Ability to present to Senior, VP, and Executive level management * Excellent attention to detail ...

Duluth Trading Company

Merchant

Mount Horeb, WI · On-site

Act as key partner in milestone meetings, supporting category initiatives and presenting on ... Ability to present to Senior, VP, and Executive level management * Excellent attention to detail ...

Duluth Trading Company

Merchant

Mount Horeb, WI · On-site

$84K - $105K/yr

The Merchant is responsible for developing and executing category-level strategies that support the ... Ability to present to Senior, VP, and Executive level management * Excellent attention to detail ...

Harbor Freight Tools

Merchant - Remote

Calabasas, CA · On-site +1

$117K - $176K/yr

The Merchant is responsible for supporting the development of defined product categories, executing ... Present plans to all levels of management including executives * Multitask and direct multiple ...

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Merchant Support Executive information

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$93.6K

$184K

How much do merchant support executive jobs pay per year?

As of Sep 9, 2026, the average yearly pay for merchant support executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Merchant Support Executive jobs?

For Merchant Support Executive jobs, the most frequently searched job titles are:

Infographic showing various Merchant Support Executive job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

VIP Support Specialist

Remote

DentalXChange
Software Development • 51 - 200 employees
Learn more about DentalXChangeexternal

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

VIP Support Specialist Position Summary
The VIP Support Specialist provides dedicated operational and account support to DentalXChange's executive accounts. This role is responsible for managing day-to-day account-related requests and ensuring timely and accurate resolution of client inquiries.
Why does this role matter?
The VIP Support Specialist serves as the primary point of contact for DentalXChange's executive accounts, directly influencing retention and satisfaction for the company's most strategic client relationships. This role bridges technical support, account management, and cross-departmental coordination to deliver a consistent, high-touch client experience.
What impact will the new hire have in their first 6 months?
Within the first six months, the new hire will:
  • Demonstrate full proficiency in case management, the round-robin assignment process, and internal escalation procedures
  • Independently manage a full caseload while meeting established productivity, accuracy, and turnaround-time standard.
  • Establish direct working relationships with executive accounts, resolving inquiries efficiently and minimizing the need for escalation
  • Proactively identify and communicate account risk to leadership, supporting early intervention on client concerns.

What's the growth trajectory for this position?
As Specialists deepen their technical expertise and account-management experience, they build a strong foundation for pursuing broader opportunities across the company
What You'll Be Doing As Our VIP Support Specialist
  • Provide a personalized relationship with every client and offer exceptional client support.
  • Resolve incoming calls, emails, and assigned cases from executive clients efficiently and effectively, while satisfying the client's needs/wants.
  • Document all client interactions within Salesforce casing system.
  • Effectively troubleshoot and manage support issues.
  • Offer personalized assistance to executive clients via multiple channels including phone and email.
  • Complete behind the scenes research on inbound inquiries, and complete necessary follow-up to the client.
  • Work closely with and collaborate with other internal departments to ensure a seamless client experience.
  • Achieve and exceed company and department goals.
  • Must understand client's needs and expectations and work within appropriate standards.
  • Maintain professional competence, knowledge and skills necessary to promote additional services.
  • Establish and maintain effective work relationships within and outside of the department.
  • Consistently meet company and department policies and expectations including those surrounding attendance.
  • Live DentalXChange's company values: Actively Care, Try Hard, Be Humble, and Feedback in a Gift.
  • Other duties as assigned.

What You'll Bring To the Team As Our Merchant Support Specialist
  • GED or High School Diploma, college degree (preferred)
  • Minimum of 1 year of customer service experience in a professional role required.
  • Minimum of 1 year of experience in the dental industry is required.
  • Minimum of 6 months of experience managing key accounts is preferred.
  • Exceptional organizational skills and the ability to meet required deadlines within the required time frames.
  • Proficient in all MS Office applications and use of the internet.
  • Self-sufficient and able to execute tasks with little supervision.
  • Ability to work closely with other associates.
  • Strong verbal and written communication and interpersonal skills.
  • Proficient in all MS Office applications with the ability to develop reports and manipulate data in Excel.
  • Ability to successfully multitask with accuracy in a fast-paced environment.
  • Working knowledge of technical and procedural aspects and functions.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Pay range is $20.00 to $22.00 per hour DOE
What We Offer
  • Challenging and rewarding career opportunities with room for growth as we grow!
  • Medical, dental, and vision benefits - eligible first of the month after start date
  • Unlimited PTO
  • Paid time off for sick, jury duty, bereavement
  • 10 company paid holidays
  • 401k with company match
  • Health Advocate
  • Healthcare and dependent care flexible spending accounts
  • Friendly co-workers and a positive culture!

EDI Health Group dba DentalXChange understands the importance of privacy and takes seriously the need to protect job applicants' personal information. Applicants should be aware that we collect and use personal information in accordance with the California Consumer Privacy Act (CCPA). For more details on how we handle your information and your rights under the CCPA, please visit our Privacy Policy.
DentalXChange is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. The more inclusive we are, the better our work will be.

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