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Merchant Success Manager Jobs in Virginia (NOW HIRING)

Dollartree

Category Merchant - Seasonal

Chesapeake, VA · On-site

Category Strategy & Product Management * Consult on the definition of the Category Strategy for ... Responsible for identifying, developing and procuring products to drive the success and performance ...

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Merchant Success Manager information

See Virginia salary details

$32.2K

$82.4K

$138.8K

How much do merchant success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for merchant success manager in Virginia is $82,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a merchant success manager?

To thrive as a Merchant Success Manager, you need a solid grounding in e-commerce operations, account management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, e-commerce systems like Shopify or Magento, and data analysis tools such as Excel or Tableau is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you stand out in this role. These skills enable Merchant Success Managers to optimize merchant performance, drive growth, and ensure long-term client satisfaction.

What is a merchant success manager?

A Merchant Success Manager is a professional who works closely with businesses that sell products or services through a particular platform or service provider. Their main responsibility is to ensure merchants are satisfied, supported, and able to maximize the value of the platform. They assist with onboarding, provide ongoing training, resolve issues, and help merchants optimize their sales and operations. By building strong relationships, Merchant Success Managers help drive retention, growth, and overall merchant satisfaction.

How does a merchant success manager typically collaborate with other teams to support client growth?

As a Merchant Success Manager, you’ll regularly work cross-functionally with teams such as Sales, Product, and Customer Support to ensure merchants receive comprehensive service. You often act as the bridge between merchants and internal stakeholders, communicating merchant feedback to products and troubleshooting with support. This collaboration helps proactively address merchant needs, identify upsell opportunities, and drive continuous improvement in the merchant experience.
What are popular job titles related to Merchant Success Manager jobs in Virginia? For Merchant Success Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Merchant Success Manager jobs in Virginia look for? The top searched job categories for Merchant Success Manager jobs in Virginia are:
What cities in Virginia are hiring for Merchant Success Manager jobs? Cities in Virginia with the most Merchant Success Manager job openings:
Merchant Success Manager jobs near you
Infographic showing various Merchant Success Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $82,352 per year, or $39.6 per hour.

Associate Merchant - Apparel

Dollartree

Chesapeake, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,515 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

Associate Merchant- Apparel
Your strong communication skills, both written and verbal, along with your spreadsheet and word processing skills make you a great fit for our DT Associate Merchant position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table.About Your Role:As a DT Associate Merchant at Dollar Tree's corporate office, you'll support the Category Director and Category Merchants by providing assistance with all merchandising business processes for all channels (including assortment development, execution of the merchandising strategy, and implementing merchandising plans for Dollar Tree Stores). Your day-to-day job duties include, but are not limited to, the following:Category Strategy & Product Development
  • Responsible for providing analysis and research to assist in the development of the Category Strategy.
  • Consulted on the assortment definition and product selection for their respective Category.
  • Responsible for providing analysis and research to assist in the definition of the assortment.
  • Consulted on product development activities for their respective Category.
  • Responsible for developing copy and text in support of Marketing for Category product.
  • Provide input to the selection of products from their respective Category to be included in a promotional program. Consulted on activities to ensure the products are appropriately represented in a promotion.
  • Responsible for development and approval of all plan-o-guides, display guides, flow guides, and planners for their respective Category.
  • Provide input to the Weekly Business Reviews and Monthly P&L of their respective Category. Consulted on potential Merchandising business and systems improvement initiatives.
  • Vendor Management & Market Analysis
  • Responsible for evaluating vendor performance and recommending sources of supply to the Category Merchant and Category Director.
  • Responsible for preparing analysis and reporting to support vendor meetings.
  • Consulted on the identification of new sources of supply, preparation for overseas buying trips, vendor selection, and cost negotiations.
  • Consulted on all financial and assortment planning activities for their respective Category.
  • Consulted on the management of vendor relationships within their respective Category.
Your Required Skills and Experience:
  • Bachelor's Degree
  • 3 + years' of related Merchandise/Buying experience
  • Strong communication skills, both written and verbal
  • Spreadsheet and word processing skills
  • Detail oriented
  • Strong organizational skills
  • Able to work independently
  • Creativity
  • Ability to build strong relationships and work well within a team.
Preferred Requirements:
  • Retail/discount merchandising experience
Our success is a team effort -when we reach our goals, you'll be eligible for a yearly bonus!Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program
  • Retirement plans with matching contribution
  • Employee Stock Purchase Program
  • Educational Assistance
  • Access to PerkSpot, an employee discount platform for goods and services
  • And much more!
Start Rate = $75,000-$100,000K based on experience plus 20% bonus and equity.The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Full time500 Volvo Parkway,Chesapeake,Virginia 23320BuyingDollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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