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Merchant Services Appointment Setting Jobs in Tennessee

Slice Merchant Services

Be Seen First

B2B Sales Representative

Johnson City, TN · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Attend assigned pre-set company appointments If you read all the way down here, you are most likely ...

Slice Merchant Services

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B2B Sales Representative

Chattanooga, TN · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Attend assigned pre-set company appointments If you read all the way down here, you are most likely ...

Slice Merchant Services

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B2B Sales Representative

Clarksville, TN · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Attend assigned pre-set company appointments If you read all the way down here, you are most likely ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Jackson, TN · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Attend assigned pre-set company appointments If you read all the way down here, you are most likely ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Memphis, TN · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put ... Attend assigned pre-set company appointments If you read all the way down here, you are most likely ...

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All JobsMerchant Services Appointment Setting JobsMerchant Services Appointment Setting Jobs in Tennessee

Merchant Services Appointment Setting information

What is a merchant services appointment setter?

Merchant services appointment setters are professionals who contact potential clients, such as small business owners, to schedule meetings or calls with sales representatives from merchant services companies. These companies typically offer payment processing solutions, point-of-sale systems, and related financial services. Appointment setters play a crucial role in generating leads and ensuring that sales teams have a steady flow of qualified prospects. Their responsibilities often include cold calling, following up on inquiries, and managing appointment calendars. Successful appointment setters need strong communication skills and a good understanding of the merchant services industry.

What are the key skills and qualifications needed to thrive as a merchant services appointment setter?

To thrive as a Merchant Services Appointment Setter, you need strong communication skills, sales acumen, and a basic understanding of payment processing solutions, often supported by prior experience in telemarketing or sales. Familiarity with CRM software, call center systems, and appointment scheduling tools is essential for managing leads and tracking interactions. Persistence, active listening, and professionalism are crucial soft skills for building rapport and handling objections. These skills ensure consistent lead generation, effective client engagement, and contribute directly to the company’s sales pipeline.

What are some common challenges faced in a merchant services appointment setting role, and how can they be addressed?

In Merchant Services Appointment Setting, one of the main challenges is overcoming objections from potential clients who may already have existing payment processing solutions. Success often depends on effective communication skills and persistence, as well as a thorough understanding of the products and services offered. Building rapport quickly, staying organized with follow-up tasks, and collaborating closely with the sales team to ensure smooth handoffs can help address these challenges. Regular training and feedback sessions also contribute to improving conversion rates and managing rejection.

What is the difference between Merchant Services Appointment Setting vs Merchant Services Sales Representative?

AspectMerchant Services Appointment SettingMerchant Services Sales Representative
Primary RoleScheduling appointments with potential clientsSelling merchant services directly to clients
Required CredentialsBasic sales or customer service experienceSales certifications or experience often preferred
Work EnvironmentOffice or remote, focusing on outreachField or office-based, engaging in sales meetings
Employer & Industry UsageUsed by merchant service providers for lead generationUsed by sales teams to close deals and generate revenue

While both roles involve working within the merchant services industry, appointment setters focus on scheduling meetings, whereas sales representatives actively sell services. Understanding these differences helps clarify career paths and employer expectations in this industry.

What are popular job titles related to Merchant Services Appointment Setting jobs in Tennessee?

For Merchant Services Appointment Setting jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Merchant Services Appointment Setting jobs in Tennessee look for?

The top searched job categories for Merchant Services Appointment Setting jobs in Tennessee are:

What cities in Tennessee are hiring for Merchant Services Appointment Setting jobs?

Cities in Tennessee with the most Merchant Services Appointment Setting job openings:

Merchant Services Appointment Setting jobs near you
Infographic showing various Merchant Services Appointment Setting job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Customer Experience Specialist (Exterior Home Services | Appointment Setting)

Memphis, TN • On-site

Allied Roofing Partners
See more jobs at Allied Roofing Partnersexternal

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Customer Experience Specialist (Remote - Central Time Zone Preferred)
Location: Remote (U.S. - Central Time Zone Preferred)
Compensation: $18-$22 per hour (based on experience)
Employment Type: Full-Time | Hourly
Reports To: Director of Marketing
Join the Team That Creates an Exceptional Customer Experience
At Allied Roofing Partners, we're building more than great roofing companies-we're building an exceptional customer experience.
As one of the fastest-growing residential roofing platforms in the country, our family of companies serves homeowners across multiple markets with a commitment to quality, integrity, and outstanding service. Every homeowner's journey begins with the very first phone call, and that's where you come in.
We're looking for a Customer Experience Specialist who thrives on helping people, enjoys talking on the phone, and understands the importance of responding quickly to new customer inquiries. This is an exciting opportunity to become one of the first members of a growing Customer Experience team with tremendous opportunities for future advancement.
Why Join Allied Roofing Partners?
Make an Immediate Impact
You'll be the first point of contact for homeowners reaching out through phone calls, website inquiries, social media, and other marketing channels. Your professionalism and responsiveness will help create an outstanding first impression for every customer.
Career Growth
This is a ground-floor opportunity with a clear path into future Team Lead and Customer Experience Manager positions as our Customer Experience department continues to grow.
Professional Development
You'll receive comprehensive training, proven processes, and ongoing coaching designed to help you succeed while becoming an integral part of a high-performing team.
Compensation & Benefits
  • $18-$22 per hour, based on experience
  • Full-Time W2 position
  • Health, Dental & Vision Insurance
  • 401(k)
  • Paid Time Off (PTO)
  • Company-provided equipment and software
  • Overtime opportunities during peak seasons
  • Professional development and advancement opportunities

What You'll Do
Speed-to-Lead Excellence
  • Respond to new website, phone, and social media inquiries within minutes.
  • Contact homeowners to understand their needs and provide an exceptional customer experience.
  • Qualify opportunities and schedule roofing inspections and estimates.
  • Follow proven call scripts and follow-up processes.
  • Accurately document all customer interactions within company CRM systems.

Lead Recovery
  • Re-engage homeowners who previously requested estimates or information.
  • Contact aging leads, previous customers, missed calls, and unsold estimates.
  • Help convert existing marketing leads into scheduled appointments.

Customer Experience
  • Represent multiple Allied Roofing Partners brands with professionalism, urgency, and enthusiasm.
  • Build rapport with homeowners and confidently schedule appointments.
  • Meet daily and weekly performance goals for response time, contact rates, and appointments booked.

What We're Looking For
  • Must have outbound call experience in customer service, appointment setting, inside sales, or call center environments. Must have experience talking with Home Owners.
  • Outstanding phone presence with strong communication and active listening skills.
  • Comfortable working remotely while managing daily priorities independently.
  • Must have experience using CRM software and virtual phone systems.
  • RingCentral experience is strongly preferred.
  • Tech-savvy with the ability to quickly learn new software and systems.
  • Coachable, goal-oriented, and motivated by measurable performance.
  • Reliable high-speed internet and a quiet, professional home office.
  • Authorized to work in the United States.
  • Must reside in the Central Time Zone or be willing to consistently work Central Time/PST Time Zone

Preferred Qualifications
  • Experience in roofing, home improvement, or other residential service industries.
  • Bilingual (English/Spanish) is a plus.
  • Comfortable following call scripts, performance dashboards, and structured workflows.

Why This Opportunity Stands Out
This isn't just another remote customer service position.
You'll be joining a company experiencing tremendous growth while helping build a Customer Experience department from the ground up. The individuals who establish the standard today will have the opportunity to grow into leadership roles as Allied Roofing Partners continues to expand nationwide.
If you're passionate about helping people, thrive in a fast-paced environment, enjoy talking with customers, and want to build a long-term career with a growing organization, we'd love to hear from you.
Apply today and help us create an exceptional customer experience-one conversation at a time.

Apply